The use of structured protocols in emergency call centres is widely recognised as an essential tool and critical to achieving a quality-centric organisation. In this session, you will hear from experts who have implemented structured protocols and the benefits that this has brought.
Chair: Demetrios Pyrros, President, EENA
3. The Evidence base for the
Advanced Medical Priority Dispatch System
(AMPDS)
The protocol himself
Evidence Based Practice
How changes migrate to the protocol
Proposal for Change
Clinical Expertise
Examples
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