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From carbon to diamonds:
Business cases of data value
Dimitris Vassiliadis, Head of Unit
EXUS Innovation Attractor
EDF 2014, Athens
Outline
Abundance of Data and its value
Enabling intelligent action in:
• Security
• Health
• Finance
Challenges of the new paradigm
3 Simple rules
EDF 2014, Athens
Who we are
Software house established in 1989
Enterprise software for banking, telecoms, hospitality
130+ people
Vision
transform the costly and complex enterprise software
industry – making it simple, accessible and exciting
EDF 2014, Athens
Innovation at EXUS
Continuous improvement
4 Islands of Excellence
Provide new paths for product and business
development
EDF 2014, Athens
Security
ICT
4
Health
Creativity
&
Learning
Data Technologies
Abundance of data
EDF 2014, Athens
The
Diamond
Process
Process
Data
Visualization
Mining
Model
building
Results and
Optimization
Validate
Results
EDF 2014, Athens
From Carbon to Diamonds
Extracting value “hidden” in Data
1. Process and filter data
- ensure data matches business goals
2. Visualization
- use visual aids to identify relationships and
build hypotheses
3. Mining – identifying patterns
- Leverage data predictively
- Find clusters
- Gain insight
EDF 2014, Athens
From Carbon to Diamonds
Extracting value “hidden” in Data
4. Creating models
- different perspectives of data
- decision trees, neural networks, etc.
5. Results optimization
- establish functions to produce actionable results
- select appropriate method (think variables, functions)
6. Validate results
- Give time to assess results vs. business decisions
EDF 2014, Athens
Applications in Healthcare
EDF 2014, Athens
From Carbon to Diamonds
Personalized Healthcare
Fact: Healthcare costs key cost-driver in an aging EU
Changes:
> Digitized medical records
> Transparency and openness of data
Opportunity:
> Leverage data to build next-gen. health
services
> Achieve economies of scale
> Limit variability in healthcare quality
> New paths to innovation and growth
EDF 2014, Athens
From Carbon to Diamonds
Personalized Healthcare
Health claims and costs
Datasets: Cost estimates,
resource utilization
Clinical Data
Datasets: electronic medical
records
Patient behavior
Datasets: patients preferences,
exercise data
Medical/ Pharma R&D Data
Datasets: Clinical trials, libraries
Opportunities for Innovation
EDF 2014, Athens
The
Diamond
Process
EDF 2014, Athens
Applications in Security
EDF 2014, Athens
From Carbon to Diamonds
Secure Societies
Goals:
> Enhance the security of citizens
> Safeguard Europe’s Cis
Facts:
> Operations and procedures are data-centric
> “Need to know” Who, What, When, Where
> Public Protection and Disaster Relief
operations become data-intensive
> Diverse sources of information
EDF 2014, Athens
From Carbon to Diamonds
Secure Societies
Legacy Infrastructure
Datasets: monitoring systems,
CCTV, Hyper-spectral, Wireless
Sensors, Simulators
Adhoc Systems
Datasets: Satellite imagery,
positioning, UAVs, UGVs
Wearable/Portable
Datasets: First responder
operation, police forces,
medical crews
Crowd-sourced content
Datasets: Free text, pictures,
sounds, videos, location
Big
Data
VELOCITY
VARIETY
VOLUME
VERACITY
EDF 2014, Athens
Active Exit Signage
Wire (less) Sensor
Networks
Mobile Phones
Security Cameras
Civilians/Crowd
Civilians +
Mobile Phone
First Responders
Stewards
Roaming of
Entities
Aggregation of
Smart Spaces
Social
Networks
EDF 2014, Athens
Applications in the Financial Sector
EDF 2014, Athens
From Carbon to Diamonds
Financial Services
Fact: Advances in mobile Internet and cloud services
Changes:
> Financial institutions are rethinking the way
they do business
Opportunity:
> Ability to perform scalable data analytics
> Customer data monetization
> New products and services
EDF 2014, Athens
From Carbon to Diamonds
Financial Services
Customer data
monetization
Transactions & Operations
Risk management and Regulations
Centricity
Risk Analysis
Retention
New products and Services
Trading and analytics
Organizational Intelligence
Enterprise risk
Capture unstructured data sources
Efficient regulatory response
EDF 2014, Athens
Mobile
SMS
Gateway
Printing
Mgmt.
Self -
Service
Portal
CTI &
Portal
Field
Agents
SMS
Letters/
Legal
Docs
Customer
Agents
Credit
Bureaus
Legal
Infrastructure
Call Center
Bailiff
Law Offices
(Scoring
Engine)
Segmentation
Engine
Strategy
Timeline
Workflow
Operational
Campaign
Mgmt.
Vendor Mgmt.
Analytics
Champion
Challenger
Document
Mgmt.
EarlyPrecollection Restructuring Legal Write off & Sales
CBS
CARD SYSTEM
BASEL
CRM
INTEGRATION LAYER
Retail
Portfolio
Corporate
Portfolio
INTEGRATION LAYER
CHANNELMANAGEMENT
Enterprise
Banking
EDF 2014, Athens
Challenges of the new paradigm
Establish an “information culture”:
 What data do we really need?
 Validity and trustworthiness of data
 Ethics, security and privacy
 What are the competences needed?
 Integration with organizational processes
EDF 2014, Athens
3 Simple Rules
Abundance of data becomes an opportunity for
your organization when you:
 Ensure data-sets' quality and blend
 Get the right expertise i.e. Data Scientists
 Enforce strict operations and governance
EDF 2014, Athens
Dimitris Vassiliadis
dvas@exus.co.uk
EDF 2014, Athens

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EDF2014: Dimitris Vassiliadis, Head of Unit, EXUS Innovation Attractor: From Carbon to Diamonds: Business cases of data value

  • 1.
  • 2. From carbon to diamonds: Business cases of data value Dimitris Vassiliadis, Head of Unit EXUS Innovation Attractor EDF 2014, Athens
  • 3. Outline Abundance of Data and its value Enabling intelligent action in: • Security • Health • Finance Challenges of the new paradigm 3 Simple rules EDF 2014, Athens
  • 4. Who we are Software house established in 1989 Enterprise software for banking, telecoms, hospitality 130+ people Vision transform the costly and complex enterprise software industry – making it simple, accessible and exciting EDF 2014, Athens
  • 5. Innovation at EXUS Continuous improvement 4 Islands of Excellence Provide new paths for product and business development EDF 2014, Athens Security ICT 4 Health Creativity & Learning Data Technologies
  • 6. Abundance of data EDF 2014, Athens
  • 8. From Carbon to Diamonds Extracting value “hidden” in Data 1. Process and filter data - ensure data matches business goals 2. Visualization - use visual aids to identify relationships and build hypotheses 3. Mining – identifying patterns - Leverage data predictively - Find clusters - Gain insight EDF 2014, Athens
  • 9. From Carbon to Diamonds Extracting value “hidden” in Data 4. Creating models - different perspectives of data - decision trees, neural networks, etc. 5. Results optimization - establish functions to produce actionable results - select appropriate method (think variables, functions) 6. Validate results - Give time to assess results vs. business decisions EDF 2014, Athens
  • 11. From Carbon to Diamonds Personalized Healthcare Fact: Healthcare costs key cost-driver in an aging EU Changes: > Digitized medical records > Transparency and openness of data Opportunity: > Leverage data to build next-gen. health services > Achieve economies of scale > Limit variability in healthcare quality > New paths to innovation and growth EDF 2014, Athens
  • 12. From Carbon to Diamonds Personalized Healthcare Health claims and costs Datasets: Cost estimates, resource utilization Clinical Data Datasets: electronic medical records Patient behavior Datasets: patients preferences, exercise data Medical/ Pharma R&D Data Datasets: Clinical trials, libraries Opportunities for Innovation EDF 2014, Athens
  • 15. From Carbon to Diamonds Secure Societies Goals: > Enhance the security of citizens > Safeguard Europe’s Cis Facts: > Operations and procedures are data-centric > “Need to know” Who, What, When, Where > Public Protection and Disaster Relief operations become data-intensive > Diverse sources of information EDF 2014, Athens
  • 16. From Carbon to Diamonds Secure Societies Legacy Infrastructure Datasets: monitoring systems, CCTV, Hyper-spectral, Wireless Sensors, Simulators Adhoc Systems Datasets: Satellite imagery, positioning, UAVs, UGVs Wearable/Portable Datasets: First responder operation, police forces, medical crews Crowd-sourced content Datasets: Free text, pictures, sounds, videos, location Big Data VELOCITY VARIETY VOLUME VERACITY EDF 2014, Athens
  • 17. Active Exit Signage Wire (less) Sensor Networks Mobile Phones Security Cameras Civilians/Crowd Civilians + Mobile Phone First Responders Stewards Roaming of Entities Aggregation of Smart Spaces Social Networks EDF 2014, Athens
  • 18. Applications in the Financial Sector EDF 2014, Athens
  • 19. From Carbon to Diamonds Financial Services Fact: Advances in mobile Internet and cloud services Changes: > Financial institutions are rethinking the way they do business Opportunity: > Ability to perform scalable data analytics > Customer data monetization > New products and services EDF 2014, Athens
  • 20. From Carbon to Diamonds Financial Services Customer data monetization Transactions & Operations Risk management and Regulations Centricity Risk Analysis Retention New products and Services Trading and analytics Organizational Intelligence Enterprise risk Capture unstructured data sources Efficient regulatory response EDF 2014, Athens
  • 21. Mobile SMS Gateway Printing Mgmt. Self - Service Portal CTI & Portal Field Agents SMS Letters/ Legal Docs Customer Agents Credit Bureaus Legal Infrastructure Call Center Bailiff Law Offices (Scoring Engine) Segmentation Engine Strategy Timeline Workflow Operational Campaign Mgmt. Vendor Mgmt. Analytics Champion Challenger Document Mgmt. EarlyPrecollection Restructuring Legal Write off & Sales CBS CARD SYSTEM BASEL CRM INTEGRATION LAYER Retail Portfolio Corporate Portfolio INTEGRATION LAYER CHANNELMANAGEMENT Enterprise Banking EDF 2014, Athens
  • 22. Challenges of the new paradigm Establish an “information culture”:  What data do we really need?  Validity and trustworthiness of data  Ethics, security and privacy  What are the competences needed?  Integration with organizational processes EDF 2014, Athens
  • 23. 3 Simple Rules Abundance of data becomes an opportunity for your organization when you:  Ensure data-sets' quality and blend  Get the right expertise i.e. Data Scientists  Enforce strict operations and governance EDF 2014, Athens