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26th Human Behaviour and the Evolution
of Society conference
Workshop on Internet and Evolution of
Society
Prof. Chris Marsden
University of Sussex School of Law
Not a new phenomenon
Pen friending via email from 1980s (+ spam)
MUDs playing online games 1990
Rise of GeoCities and blogging late 1990s
World of Warcraft + MMORPGs 2000
Web2.0 rise of MySpace, SecondLife, Orkut
Broadband: Facebook, Skype, Twitter, Google+
See work of Barry Wellman from 1980s
But what is different –
Ubiquity, big money, wider public policy interest
Obama the Facebook President
Twitterati?
Facebook (FBK) a billion users
Baidu 800,000,000
Skype 600,000,000
Google 2,000,000,000
Mergers:
FBK-Instagram
FBK-WhatsApp
MSFT-Skype
Google-many
Avoid AOL, News Corp, Microsoft, Yahoo! decline
Tricky task –buying emerging market leaders
‘Curse of AOL’ – eWorld, Netscape, Bebo
Yahoo! – GeoCities, Flickr
News Corp – MySpace
Microsoft – Hotmail, cable firms
FBK – Instagram, WhatsApp, 3rd party games
Teenage reaction: “I used those apps because they
weren’t Stalkbook!” That’s why they move to SnapChat
etc…
Why? WhatsApp is ‘free’
500m users
50bilion daily messages
Facebook IM client specific to mobile
1. So why are FBK buying WhatsApp?
2. Is there a market for free messages?
3. Is Facebook a monopoly?
Answers: No, No, No – say “experts”
Who owns the experts?
Facebook
Google
Twitter
Baidu
Vkontakte
Skype
US companies
Facebook
Google
Microsoft
US privacy policy – no generic law
Unlike European Directive(s)
European regulation – Ireland, Luxembourg
Dublin location – sales tax, regulation, corp. tax
Lux – eBay + Skype
World’s least competent privacy regulators?
Portarlington 30 people, Lux 13
We used to call our undergrads
the ‘Napster generation’
36,000,000 broadband in 2000
Precursor to
YouTube/Facebook/
MySpace/Torrent
Commonists not communists
To NSA
To advertisers
To employers
To friends
To your future
MySpace accounts
Hotmail accounts
Friendster
Bebo
SecondLife
Orkut?
Individuals stop use – accounts are zombies?
Not sufficient to permit data deletion
as that only covers the user’s tracks.
Interconnection and interoperability,
more than transparency and
theoretical possibility to switch.
Prosumers interoperate to permit social exit
Lower entry barriers -> increased consumer welfare
Human rights concerns become more critical,
reflecting the mass adoption of the Internet in
countries with serious democratic deficits,
notably in the Middle East and North Africa
concerns far predate the Arab Spring of 2011
Regulatory debate well rehearsed in US &
Europe since birth of the commercial Internet.
Balances against other fundamental rights,
privacy
freedom from racial discrimination or violence threats,
rights to private property including copyright
torts such as defamation and trespass in private law
Boyle (2001) condemned Chinese censorship
And US 1st Amendment promiscuous hate speech
“new efforts to establish codes of conduct about
harmful content on . . . this marvellous medium.”
Information
giants cooperate
with government to
share our data
• Legal procedures in
place
• Snowden & Greenwald
told us:
• Informal cooperation
• UK took 1 day to pass:
• DRIP Act 2014!
How does this affect competition policy?
Are there 50 ways to leave your online lover?
Network effects
Silk roads of privacy & anonymity
Competition law
FBK + Google permanent monopolies?
Privacy rules as social exit barriers?
Why do social networks decline?
MySpace/Bebo/Orkut/Friends Reunited
Is the visceral nature of offline social networking
responsible for success online
dating sites approximate strong human contact better:
Grindr, Tindr – Twitter?
Bad coding, European data protection and a more
aspirational demographic
Facebook v. MySpace/Bebo
ASmallWorld was Eurotrash Facebook and failed?
Weinstein’s brush with social networking failure:
http://gawker.com/5381040/harvey-weinstein-finally-sells-
myspace-for-millionaires
Personally identifiable data
EU Data Protection Directive EC/95/46
Ethics of personal data collection
User informed consent and reuse
Proprietary data
The unknown unknowns
Networks not shy about leaking:
Infamous Cornell study
Women (57%),
Single (58%)
30% named Maria
33,000,000 single Marias like Shakira!
10% male following are named Jose.
Most fans from Mexico City, Cairo, Istanbul.
http://www.independent.co.uk/news/people/shakira-
is-facebooks-most-popular-celebrity-with-100million-
likes--enough-to-fill-1359-maracana-stadiums-
9618568.html
“Prof. Hancock and Guillory did not participate in
data collection [nor] have access to user data.
“Their work was limited to:
initial discussions,
analyzing the research results and
working with Facebook to prepare paper
“Experimental Evidence of Massive-Scale Emotional
Contagion through Social Networks,” Proceedings of
National Academy of Science-Social Science.
“Because the research was conducted
independently by Facebook and
Professor Hancock had access only to results
not to any individual, identifiable data at any time
CU Institutional Review Board concluded that
he was not directly engaged in human research
and that no review by the Cornell Human Research
Protection Program was required.”
 http://mediarelations.cornell.edu/2014/06/30/media-
statement-on-cornell-universitys-role-in-facebook-
emotional-contagion-research/
“Computer scientists are simply not equipped to
evaluate the legality of research they perform,
“It is important that researchers seek the
assistance of qualified legal experts as they
design studies.
“Program committees should require that the
researchers identify the legal expert, and
independently contact the named legal expert
in order to verify that they do indeed believe that the
researchers' study did not violate the law.”
EU law often involved – US lawyers competent?
Soghoian, C (2012) Enforced Community Standards For
Research on Users of the Tor Anonymity Network,
Lecture Notes in Computer Science Volume 7126, pp 146-153
We need new competition analysis
visceral durablity and/or temporary
elements of human
sociality online
Report to UN General Assembly (La Rue 2011)
regional HR bodies (Council of Europe) best
practices: filtering but no harming free expression
 Viviane Reding, European Commission vice president:
“Copyright protection can never be a justification
for eliminating freedom of expression or
information
Art.17 (2) v. Art.11(1) EU Charter of Fundamental Rights
Blocking the Internet is never an option”

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Public policy and online social networks: The trillion dollar zombie question

  • 1. 26th Human Behaviour and the Evolution of Society conference Workshop on Internet and Evolution of Society Prof. Chris Marsden University of Sussex School of Law
  • 2. Not a new phenomenon Pen friending via email from 1980s (+ spam) MUDs playing online games 1990 Rise of GeoCities and blogging late 1990s World of Warcraft + MMORPGs 2000 Web2.0 rise of MySpace, SecondLife, Orkut Broadband: Facebook, Skype, Twitter, Google+ See work of Barry Wellman from 1980s But what is different – Ubiquity, big money, wider public policy interest Obama the Facebook President Twitterati?
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Facebook (FBK) a billion users Baidu 800,000,000 Skype 600,000,000 Google 2,000,000,000 Mergers: FBK-Instagram FBK-WhatsApp MSFT-Skype Google-many
  • 8.
  • 9. Avoid AOL, News Corp, Microsoft, Yahoo! decline Tricky task –buying emerging market leaders ‘Curse of AOL’ – eWorld, Netscape, Bebo Yahoo! – GeoCities, Flickr News Corp – MySpace Microsoft – Hotmail, cable firms FBK – Instagram, WhatsApp, 3rd party games Teenage reaction: “I used those apps because they weren’t Stalkbook!” That’s why they move to SnapChat etc…
  • 10. Why? WhatsApp is ‘free’ 500m users 50bilion daily messages Facebook IM client specific to mobile 1. So why are FBK buying WhatsApp? 2. Is there a market for free messages? 3. Is Facebook a monopoly? Answers: No, No, No – say “experts” Who owns the experts?
  • 11.
  • 13. US companies Facebook Google Microsoft US privacy policy – no generic law Unlike European Directive(s) European regulation – Ireland, Luxembourg Dublin location – sales tax, regulation, corp. tax Lux – eBay + Skype World’s least competent privacy regulators? Portarlington 30 people, Lux 13
  • 14. We used to call our undergrads the ‘Napster generation’ 36,000,000 broadband in 2000 Precursor to YouTube/Facebook/ MySpace/Torrent Commonists not communists
  • 15. To NSA To advertisers To employers To friends To your future
  • 16.
  • 18. Not sufficient to permit data deletion as that only covers the user’s tracks. Interconnection and interoperability, more than transparency and theoretical possibility to switch. Prosumers interoperate to permit social exit Lower entry barriers -> increased consumer welfare
  • 19. Human rights concerns become more critical, reflecting the mass adoption of the Internet in countries with serious democratic deficits, notably in the Middle East and North Africa concerns far predate the Arab Spring of 2011 Regulatory debate well rehearsed in US & Europe since birth of the commercial Internet.
  • 20. Balances against other fundamental rights, privacy freedom from racial discrimination or violence threats, rights to private property including copyright torts such as defamation and trespass in private law Boyle (2001) condemned Chinese censorship And US 1st Amendment promiscuous hate speech “new efforts to establish codes of conduct about harmful content on . . . this marvellous medium.”
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Information giants cooperate with government to share our data • Legal procedures in place • Snowden & Greenwald told us: • Informal cooperation • UK took 1 day to pass: • DRIP Act 2014!
  • 26. How does this affect competition policy? Are there 50 ways to leave your online lover? Network effects Silk roads of privacy & anonymity Competition law FBK + Google permanent monopolies? Privacy rules as social exit barriers?
  • 27. Why do social networks decline? MySpace/Bebo/Orkut/Friends Reunited Is the visceral nature of offline social networking responsible for success online dating sites approximate strong human contact better: Grindr, Tindr – Twitter? Bad coding, European data protection and a more aspirational demographic Facebook v. MySpace/Bebo ASmallWorld was Eurotrash Facebook and failed? Weinstein’s brush with social networking failure: http://gawker.com/5381040/harvey-weinstein-finally-sells- myspace-for-millionaires
  • 28. Personally identifiable data EU Data Protection Directive EC/95/46 Ethics of personal data collection User informed consent and reuse Proprietary data The unknown unknowns Networks not shy about leaking: Infamous Cornell study
  • 29.
  • 30. Women (57%), Single (58%) 30% named Maria 33,000,000 single Marias like Shakira! 10% male following are named Jose. Most fans from Mexico City, Cairo, Istanbul. http://www.independent.co.uk/news/people/shakira- is-facebooks-most-popular-celebrity-with-100million- likes--enough-to-fill-1359-maracana-stadiums- 9618568.html
  • 31. “Prof. Hancock and Guillory did not participate in data collection [nor] have access to user data. “Their work was limited to: initial discussions, analyzing the research results and working with Facebook to prepare paper “Experimental Evidence of Massive-Scale Emotional Contagion through Social Networks,” Proceedings of National Academy of Science-Social Science.
  • 32. “Because the research was conducted independently by Facebook and Professor Hancock had access only to results not to any individual, identifiable data at any time CU Institutional Review Board concluded that he was not directly engaged in human research and that no review by the Cornell Human Research Protection Program was required.”  http://mediarelations.cornell.edu/2014/06/30/media- statement-on-cornell-universitys-role-in-facebook- emotional-contagion-research/
  • 33. “Computer scientists are simply not equipped to evaluate the legality of research they perform, “It is important that researchers seek the assistance of qualified legal experts as they design studies. “Program committees should require that the researchers identify the legal expert, and independently contact the named legal expert in order to verify that they do indeed believe that the researchers' study did not violate the law.” EU law often involved – US lawyers competent? Soghoian, C (2012) Enforced Community Standards For Research on Users of the Tor Anonymity Network, Lecture Notes in Computer Science Volume 7126, pp 146-153
  • 34. We need new competition analysis visceral durablity and/or temporary elements of human sociality online
  • 35. Report to UN General Assembly (La Rue 2011) regional HR bodies (Council of Europe) best practices: filtering but no harming free expression  Viviane Reding, European Commission vice president: “Copyright protection can never be a justification for eliminating freedom of expression or information Art.17 (2) v. Art.11(1) EU Charter of Fundamental Rights Blocking the Internet is never an option”