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Make Analysis Great Again!
Ed Thewlis
CTO
Doesn’t do much work anymore. Can be found
at the coffee bar or laid on the sofa.
Tony Jozefek
Head of Analytics
Hates dogs, balloons and people. Loves Data
and Statistics
Once upon a time, analytics was fun…
Fix the less ‘technically’ challenging questions
Who are my
customers?
How should I
talk to my
customers?
What does
revenue look
like in 12
months?
Will my
customers
repay their
loans?
Which
customers
might want to
buy my new
product?
Who are my
customers?
How should I
talk to my
customers?
What does
revenue look
like in 12
months?
Will my
customers
repay their
loans?
Which
customers
might want to
buy my new
product?
Clustering
(describe) or
Decision Trees
(value)
Logistic
Regression
(Channel
preference/
propensity)
Time Series
Forecasting
Logistic
Regression,
Survival/Hazard
Model
Logistic
Regression,
Matchbox
recommender
The journey should be fun…
0
1
2
3
1 2 3 4 5 6 7 8 9 10
Bodies
The Utopia…
Model 1
Model 2
0
1
2
3
4
5
6
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Bodies
Where does all our time go?!
Monitoring
Model 4
Model 3
Model 2
Model 1
Now you’re stuck in drudgery...
Insight ≠ Action
Changes to capacity don’t lead to incremental
insights
Monitoring > Thinking
KPI Paralysis
Effort > Incrementality
MAKE ANALYSIS GREAT AGAIN!
Step one: Automate all of the things
Build
Experiment
Publish
Analytical Pipeline
Evaluate Monitor
High Value
Human
Interaction
Low-to-Zero
Value Human
Interaction
Build
Hypothesis/Exp
eriment Publish
Analytical Pipeline
Evaluate Monitor
DevelopSpike/Design Release
Engineering Process
Test Monitor
...But which tools should I use?!
The Analyst’s Best Friends
Monitoring & Alerting
Reporting
Framework
Alerting Tool
Analytics Workspace
Notebooks
Git Repositories
CI/CD Tool
Ticketing System
Data Stores
“Data Lake”
Reporting
Repository
Self-Service ETL
Tool
Monitoring & Alerting
Power BI
Logic Apps
Analytics Workspace
Azure Notebooks
Azure DevOps
Azure DevOps
Azure DevOps
Data Stores
Blob Storage/Data
Lake
Azure SQL
Logic Apps/Data
Factory
Monitoring & Alerting
AWS Quick Sight
AWS Lambda
Analytics Workspace
AWS SageMaker
BitBucket
BitBucket Pipelines
JIRA
Data Stores
S3 RDS Glue
Monitoring & Alerting
AWS Quick Sight
AWS Lambda
Analytics Workspace
AWS SageMaker
BitBucket
BitBucket Pipelines
JIRA
Data Stores
S3 RDS Glue
Step one: Automate all of the things
Why? So you can free up your time and focus on the
exciting and valuable work
Step two: Measure yourselves.
Time to Insight
How efficiently can you
generate the insight to a
key decision point
Time to Action
How efficiently can the
business act on your
insight
Time to Value
Over what horizon are
you able to measure
your impact
Understand where you can make the biggest difference
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
0. Gut
Feel
1. Report 2. Segmented Report 3. Target Segments 4. Scorecard 5. Neural Network
CumulativeValue
Analysis Type/Effort
Incrementality of Analytical Effort
Simple Levers Feature Overload
Backlog
3
12
50
Unsuccessful
1
3
6
Delivered
1
Average:
85 days
2
Average:
22 days
12
Average:
5 Days
Large
Medium
Small
£1.5mil
incremental
margin
£300k
incremental
margin
£200k
incremental
margin
£2mil incremental
margin
Step two: Measure yourselves
Why? So you can easily explain why focussing effort in
certain places is potentially hugely valuable
Step three: Collaborate Effectively
Technology
AnalysisOperations
Collaborate!
Analytics -> Technology
• Demonstrate your adoption of their best practices
• Show them what analytics can do for them
• Demonstrate your firm plan for automation (they’ll love
it!)
Analytics -> Operations
• Learn their jobs
• Sit with them daily
• Understand their problems, and make sure they make it
onto your backlog
• Celebrate your successes with them!
So... what should I do tomorrow?
What should I do
tomorrow?
Collaborate
Start collaborating effectively
•Learn the right language to allow you to influence strategic thinking
•Ensure you are at the forefront of ‘What if’ questions
Measure
Measure yourselves
•Do you what you do best – but to yourselves
•Let the business case for growth write itself
•Celebrate your successes publicly
Automate
Automate all of the things
•Free yourself of drudgery
•Build a more efficient team
•Steal the best of the engineering teams
Understand
Know the levers of your value-chain
•Where can you influence decisions?
•What is the size of the opportunity?
•What is the type of problem?
•How will you measure your influence?
Analytics is awesome. Stop making it boring.
MAKE IT GREAT AGAIN!!
Any questions?

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Leeds Digital Festival - Make Analysis Great Again!

  • 2. Ed Thewlis CTO Doesn’t do much work anymore. Can be found at the coffee bar or laid on the sofa. Tony Jozefek Head of Analytics Hates dogs, balloons and people. Loves Data and Statistics
  • 3. Once upon a time, analytics was fun…
  • 4.
  • 5. Fix the less ‘technically’ challenging questions
  • 6. Who are my customers? How should I talk to my customers? What does revenue look like in 12 months? Will my customers repay their loans? Which customers might want to buy my new product?
  • 7. Who are my customers? How should I talk to my customers? What does revenue look like in 12 months? Will my customers repay their loans? Which customers might want to buy my new product? Clustering (describe) or Decision Trees (value) Logistic Regression (Channel preference/ propensity) Time Series Forecasting Logistic Regression, Survival/Hazard Model Logistic Regression, Matchbox recommender
  • 8. The journey should be fun…
  • 9. 0 1 2 3 1 2 3 4 5 6 7 8 9 10 Bodies The Utopia… Model 1 Model 2
  • 10. 0 1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Bodies Where does all our time go?! Monitoring Model 4 Model 3 Model 2 Model 1
  • 11. Now you’re stuck in drudgery...
  • 12. Insight ≠ Action Changes to capacity don’t lead to incremental insights Monitoring > Thinking KPI Paralysis Effort > Incrementality
  • 14. Step one: Automate all of the things
  • 15. Build Experiment Publish Analytical Pipeline Evaluate Monitor High Value Human Interaction Low-to-Zero Value Human Interaction
  • 16. Build Hypothesis/Exp eriment Publish Analytical Pipeline Evaluate Monitor DevelopSpike/Design Release Engineering Process Test Monitor
  • 17. ...But which tools should I use?!
  • 18. The Analyst’s Best Friends Monitoring & Alerting Reporting Framework Alerting Tool Analytics Workspace Notebooks Git Repositories CI/CD Tool Ticketing System Data Stores “Data Lake” Reporting Repository Self-Service ETL Tool
  • 19. Monitoring & Alerting Power BI Logic Apps Analytics Workspace Azure Notebooks Azure DevOps Azure DevOps Azure DevOps Data Stores Blob Storage/Data Lake Azure SQL Logic Apps/Data Factory
  • 20. Monitoring & Alerting AWS Quick Sight AWS Lambda Analytics Workspace AWS SageMaker BitBucket BitBucket Pipelines JIRA Data Stores S3 RDS Glue Monitoring & Alerting AWS Quick Sight AWS Lambda Analytics Workspace AWS SageMaker BitBucket BitBucket Pipelines JIRA Data Stores S3 RDS Glue
  • 21. Step one: Automate all of the things Why? So you can free up your time and focus on the exciting and valuable work
  • 22. Step two: Measure yourselves.
  • 23. Time to Insight How efficiently can you generate the insight to a key decision point Time to Action How efficiently can the business act on your insight Time to Value Over what horizon are you able to measure your impact
  • 24. Understand where you can make the biggest difference
  • 25. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0. Gut Feel 1. Report 2. Segmented Report 3. Target Segments 4. Scorecard 5. Neural Network CumulativeValue Analysis Type/Effort Incrementality of Analytical Effort Simple Levers Feature Overload
  • 26. Backlog 3 12 50 Unsuccessful 1 3 6 Delivered 1 Average: 85 days 2 Average: 22 days 12 Average: 5 Days Large Medium Small £1.5mil incremental margin £300k incremental margin £200k incremental margin £2mil incremental margin
  • 27. Step two: Measure yourselves Why? So you can easily explain why focussing effort in certain places is potentially hugely valuable
  • 28. Step three: Collaborate Effectively
  • 30. Collaborate! Analytics -> Technology • Demonstrate your adoption of their best practices • Show them what analytics can do for them • Demonstrate your firm plan for automation (they’ll love it!) Analytics -> Operations • Learn their jobs • Sit with them daily • Understand their problems, and make sure they make it onto your backlog • Celebrate your successes with them!
  • 31. So... what should I do tomorrow?
  • 32. What should I do tomorrow? Collaborate Start collaborating effectively •Learn the right language to allow you to influence strategic thinking •Ensure you are at the forefront of ‘What if’ questions Measure Measure yourselves •Do you what you do best – but to yourselves •Let the business case for growth write itself •Celebrate your successes publicly Automate Automate all of the things •Free yourself of drudgery •Build a more efficient team •Steal the best of the engineering teams Understand Know the levers of your value-chain •Where can you influence decisions? •What is the size of the opportunity? •What is the type of problem? •How will you measure your influence?
  • 33. Analytics is awesome. Stop making it boring. MAKE IT GREAT AGAIN!!

Notas del editor

  1. Ed So - a warm welcome to our 2nd LDF event! Thanks to our friends at RSM for providing such a lovely space for us. We're here to talk about the life of an analyst - and how to make it thb
  2. Quick intro – 1 minute Tony: As Head of Analytics, my role is to help businesses understand their problems and how they can use their data to solve them...in a scalable, efficient manner...doing all of the things Ed just mentioned
  3. 1 minute Back in the good old days... Ed
  4. Ed
  5. ed
  6. Ed
  7. Ed
  8. 1 minute
  9. 1 minute
  10. 1 minute
  11. 1 minute
  12. Tony
  13. Tony
  14. Ed -> Tony
  15. Internal automation - Can those decisions conceivably be made by a machine if it magically ingested all the data my people have? Handling change – Can my business decisions automatically learn from changes in environments and populations, and adapt accordingly? Optimisation of time - Where do people in my company today apply knowledge to make decisions that could be automated, so their skills could be better leveraged elsewhere?
  16. Ed
  17. Ed
  18. Ed
  19. Tony
  20. Tony Time to Insight – Availability & Automation Time to Action – Decision-making & engineering/implemetation Time to Value – Value-chain understood & new reporting available to measure the changes
  21. Tony Measuring: Backlog Capacity Time to Deliver Time to Insight Time to Action Value of Action Success rate of Experiments If you have exhausted the options, time to move on
  22. Tony - FINISH ON POINT ABOUT FAILURE
  23. Ed How many experiments have I performed? What was the Time to Insight? What was the Time to Action? What was the Value of Action? What was the Success rate of Experiments?
  24. Measuring: Backlog Capacity Time to Deliver Time to Insight Time to Action Value of Action Success rate of Experiments If you have exhausted the options, time to move on
  25. Tony
  26. Tony How can these teams work & learn together… …Learn the language
  27. Ed You can do all the things….it doesn’t mean you should You can hand it over to be re-engineered…but you lose context and introduce risk You need to understand the problems the business has
  28. Ed
  29. Tony -> Ed Evaluate where you currently spend most of your time & effort Do you have a set of tasks that stop you solving other problems? If so, work with your Software/IT teams to automate the everyday tasks...learn from DevOps principles Spend your new found time discovering new ways to add value to your organisation. Rinse & Repeat.
  30. Tony ->. Ed
  31. Ed