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SUSTAINABILITY
REPORT
2010
CONTENTS

    A Letter to Our Stakeholders	                                              6
    Edison’s Sustainable Development Policy	                                   9


    WHO WE ARE	                                                              10
    Structure of the Group	                                                  12
    Edison’s Strategies for the Future	                                      13
    Our Responsibility	                                                       17
    Corporate Governance	                                                    18
    Identification of Relevant CSR Issues	                                   24
    Edison and its Stakeholders	                                             25


    ECONOMIC RESPONSIBILITY	                                                 28
    Trends in the Energy Industry	                                           29
    The Wealth We Created	                                                   29
    Relations with the Financial Community	                                  31


    ENVIRONMENTAL RESPONSIBILITY	                                            34
    Promoting Sustainable Development	                                       35
    Protecting Biodiversity	                                                 40
        Edison and Climate Change	                                           42


    SOCIAL RESPONSIBILITY	                                                   52
    Our Employees	                                                           53
    Our Customers	                                                           60
    Our Suppliers	                                                           67
    Public Institutions	                                                     70
    Our Communities	                                                         71
        Strategic Projects for Italy and Europe	                             72
        Edison and Human Rights	                                              74
    Projects for the Community	                                              82




    Socio-environmental Accounting – A Note on Methodology	 83
    Commitments for the Future	                                              84
    Performance Indicators	                                                  86
    GRI index	                                                               95
    Review report	                                                           98




3                                            Sustainability Report 2010 n Contents
EDISON IN ITALY
                                      4 KHR power plants
                                      (Edison 20%)




                                           Mese (12 c.li)**

                               Campo
                                          Venina                                                                   Udine (8 c.li)**
    Pieve Vergonte          Albano
                                           Armisia                                                             Val Meduna (5 c.li)
    Battiggio
                                                              Val Caffaro (4 c.li)
                Cologno Monzese
   Chivasso*
                           Milan
                Turbigo*

                                               Piacenza*                   Sermide*
                                                                                                Cavarzere
                                                                                                                                Izabela




                                                                                     Minerbio


                                                                                                               Naide




                                                                                                                                          Calipso




                                                                                                                                           Sambuceto
                                                                                                                          Sulmona              Termoli

                                                                                                                                                      Ripabottoni
                                                                                                            Rome                                      Lucito


                                                                                                                                                                             Volturara - Motta
                                                                                                                                                                                       Volturino




                                                                                                                                                    Tusciano (8 c.li)**
                                                                                                                                                                                                Vaglio           Brindisi*

                                                                                                                                                                          Sella di Conza



                                                                                                                                                                                                                             Otran




                                                      Headquarters
                                                      Thermoelectric power plant                                                                                                    Melissa - San Francesco
                                                                                                                                                                                           Melissa - Strongoli
                           Cagliari                   R&D Center
                                                      Hydroelectric power plant
                                                      Wind farm
                                                      Gas field
                                                      Oil field                                                                                     Mistretta
                                                                                                                                                                          San Filippo del Mela*

                                                      Storage concession

                                                      LNG terminal

                                                     Compressor station
      Galsi
                                                     Planned gas pipeline                                                                                                   Siracusa
                                                                                                                                                                Tresauro
                                                     Existing gas pipeline


                                                       * Edipower thermoelectric power plant
                                                      ** Edipower hydroelectric power plant
EDISON WORLDWIDE
                     Edison’s headquarters and offices

                     Hydrocarbon concessions and permits

                     Electric power generation                             Norway
                     Trading branch

                     Hydrocarbon branch                      UK

                                                                  Belgium
                                                                                     Hungary
                                                                           Croatia         Romania
                                                                   Italy                      Bulgaria

                                                                                                     Turkey
                                                                                     Greece

                                                                                                                                       Iran

                                                              Algeria
                                                                                                    Egipt




                                                 Ivory Coast




            FACILITIES AND INFRASTRUCTURES AT ITALY’S SERVICE

                             30 thermoelectric power plants                                      2       photovoltaic facilities
            ELECTRIC POWER




      IGI
nto

                             72 hydroelectric power plants                                       1       biomass power plant

                             31 wind farms
                             12,475                  MW of installed capacity, including 2,161 MW
                                                     in capacity from renewable sources*
                                                                                          * Installed capacity data include those of Edipower at 50%




                             60            concessions and exploration permits in Italy

                             20
            HYDROCARBONS




                                           concessions and permits for natural gas and crude
                                           oil exploration and production outside Italy

                             3    storage center concessions in Italy*

                             52.8 billion m in hydrocarbon reserves
                                                         3




                             3.68 thousand km of natural gas distribution networks
                                                                                          * storage centers in operation and 1 under development
A LETTER TO OUR STAKEHOLDERS




    T
                 he global scenario that Edison was faced with
                 in 2010 was characterized by a slow economic
                 upturn, following one of the most severe crises
                 of the past decades. In addition, recent events
                 in North Africa heightened uncertainty both
    about the economic recovery and global political stability.
    In this challenging environment of profound change, Edison fo-
    cused on countering the effects of negative economic conditions
    with the aim of preserving an adequate level of profitability over the
    medium term, without sacrificing its sustainable growth objectives.

    Because of the number and importance of its stakeholders, Edi-
    son is fully aware of the primary role that it is expected to play in
    applying a sustainable development model.
    Being socially responsible and knowing how to manage relations
    with its stakeholders is fundamentally important for the continuity
    and success of a business. In a context as critical as the one we
    are facing, sustainable development becomes even more signifi-
    cant among Edison’s corporate values. The progress of integrat-
    ing social responsibility into the Company’s business model led to
    concrete actions in 2010, consistent with the guidelines outlined
    in the Sustainable Development Policy defined in 2009. The aim
    of this process was to combine the pursuit of economic objectives
    with a steady reduction of environmental and social impacts.

    In 2010, Edison continued to provide its contribution to the fight
    against climate change, giving concrete form to its commitment
    through the implementation of various projects. Significant ex-
    amples include: expansion of energy production from renewable
    sources, research and innovation for technologies with a low en-
    vironmental impact, and, through the Energy Efficiency and Sus-
    tainable Development Business Unit, support to industrial custom-
    ers for a rational use of energy resources and renewable-source
    production. The results of these efforts were a reduction in the
    level of specific CO2 emissions by power plants and an increase in
    the contribution provided by renewable sources to Edison’s gen-
    erating mix.

    Sustainability means more than just fighting climate change.
    In 2010, the International Biodiversity Year, Edison, consistent
    with an action plan to manage and protect biodiversity in the
    areas where it operates, developed a methodology to analyze
    biodiversity levels at its operating locations, aimed at defining
    concrete objectives for managing and maintaining its perfor-
    mance level. This is just an example of an all-encompassing
    commitment to sustainability that, going beyond the environ-
    ment, views people as a central element whose value should
    be protected and maximized.


6
Fostering the development of its employees, while ensuring their            This achievement was also made possible by finetuning the tools
occupational health and safety, is another commitment inherent              used to recognize and analyze the need of Italian consumers and
in Edison’s responsibility. The adoption of management systems              by a further development of the dialog and collaboration with con-
consistent with international standards (BS OHSAS 18001) and                sumer associations through a series of projects and programs: the
the deployment of numerous programs to promote adequate                     Joint Conciliation Protocol, the Conciliation Guide and the Service
health and safety levels, both internally and at contractors, are           Charter. These programs enable Edison to monitor and improve
evidence of the Group’s commitment to go beyond mere compli-                the level of the services it provides to its customers.
ance with regulatory requirements. Edison promotes a continuous             In addition to its customer focus, Edison’s commitment is aimed
improvement policy designed to promote a culture of safety at               at strengthening its ties with its host communities. The holding of
all Company levels, involving all employees in the pursuit of the           discussion workshops, the dialog with all parties and the estab-
“Zero Risk” objective. The Company’s occupational safety perfor-            lishment of a lasting relationship with local players are essential
mance reached levels of excellence both in Italy and abroad, also           tools in Edison’s effort to play an ongoing active role in listen-
regarding the employees of contractors, for whom the Company                ing to and engaging local communities in new projects, beginning
developed numerous education and training programs about oc-                with their development phase. The Edison Foundation deserves
cupational safety.                                                          special mention for its economic analyses of industrial clusters
                                                                            and the structure of the Italian economy in the international con-
It is important to keep in mind that market conditions were difficult       text. In 2010, the foundation published several works, including
in 2010, particularly in the natural gas market. In such an environ-        “The Edison Foundation: Ten years for Europe’s Economy.” In ad-
ment, transparent communications with the market and the share-             dition, it partenered with other foundations, entities and non-profit
holder community became even more important than in the past.               organizations that are an integral part of Edison’s corporate re-
Through an ongoing dialog, Edison succeeded in making the mar-              sponsibility strategy, in that they represent an effective tool in the
ket aware of the strategies that it deployed to respond to the crisis       dialog with civil society.
and through which it plans to stabilize its performance in future
years. The electric power industry suffered from the combined ef-           With regard to community projects, the programs carried out by
fect of a drop in demand and an increase in supply, which com-              the Company in 2010 addressed issues concerning the territories
pressed generating margins. In the hydrocarbon area, an already             where it operates, young people and young children, focusing on
complex situation was made worse by a combination of factors at             a few priority areas: the promotion of sustainable development,
the global level (e.g., availability of shale gas, lower consumption,       energy efficiency, sports and culture. Because Edison operates
abundant LNG supply) that created extreme pressure on spot gas              both in Italy and abroad, its commitment in this area was important
prices, which diverged by a substantial amount from prices under            at the international level as well, with such projects as the “It’s my
conventional long-term gas procurement contracts, which are in-             right” project, for the rights of women and children in Egypt, and
dexed to crude oil prices and include take-or-pay clauses.                  the “Together for Haiti” employee volunteer program.


Despite such a challenging environment, Edison’s electric power             Lastly, Edison developed its owned strategic approach to the is-
operations succeeded in delivering a profitability performance in           sue of human rights as an integral part of its Corporate Social
                                                                            Responsibility values. As part of this effort, it developed a dedicate
line with previous years. In the natural gas area, Edison began
                                                                            seminary on this issue, coordinating, in cooperation with the UN
the process of renegotiation contracts with its suppliers, filing for
                                                                            Global Compact Italian Network, a work group tasked with provid-
arbitration in some cases, with the aim of reestablishing a reason-
                                                                            ing input on human rights and innovative methods for handling
able profit margin.
                                                                            this issue.

Insofar as the Group’s electric power operations are concerned,
                                                                            Umberto Quadrino
the reduction in profit margins was compensated by an increase
                                                                            Chief Executive Officer
in unit sales, as the Group reached the milestone of one million
end customers in 2010, just two years after entering the residen-
tial electric power market. The key factors that contributed to this
performance were affordability, simplicity, transparency and quality
of service.



                                                                        7
8
EDISON’S SUSTAINABLE DEVELOPMENT POLICY




S
               ustainability is a strategic element of Edison’s            impact, can help contain global warming and provide growth op-
               business model. The creation of value is based on           portunities in our markets.
               the ability to pursue economic objectives while at          Empowering our employees and providing them with a
               the same time steadily reducing environmental im-           healthy and safe work environment are core objectives for
               pacts, consistent with a sustainable development            Edison, which views them as fundamental elements to guarantee
approach, thereby meeting the expectations of all stakeholders.            the respect and integrity of all our associates. We treasure diver-
The world is faced with the global challenge of climate                    sity and foster the professional development of our employees by
change, which can be successfully tackled only if we all get               listening to their needs and expectations.
involved. As an electric utility, we have a great responsibility: we       Edison is committed to strengthening its ties with its lo-
have to manage and mitigate our environmental impact and help              cal communities by respecting the aspirations of the lo-
minimize the effects on climate, while delivering energy to all of         cal population and supporting growth in the areas where
our customers.                                                             it operates. We involve the communities in decisions that affect
We are convinced that the promotion of a culture of energy con-            them, we invest in cultural development and we promote social,
servation, coupled with special services for our customers and             educational and sports initiatives that benefit the community.
the development of an energy system with a low environmental




Edison’s Responsibilities: 4 challenges and 11 Commitments for Sustainable Development

THE ENVIRONMENT                                                            THE MARKET
Help fight climate change and develop an energy system                     Be a transparent and fair player in the market in which we
with a low environmental impact:                                           operate to establish respectful and lasting relationships
■■Position ourselves among the energy companies with the most              with our counterparties:
  efficient facilities and the lowest level of greenhouse gas emis-        ■■Invest in research to develop new energy-saving solutions for
  sions, pursuing objectives of continuous improvement as we                 our customers, offering them services that are respectful of the
  shift our energy mix towards sources with lower emissions;                 environment, and promote an informed use of energy;
■■Aim to play a leadership role in renewable sources in Italy;             ■■Develop a dialog with customers and consumer groups to im-
■■Operate with the utmost respect for the environment and bio-               prove the services that we offer.
  diversity.

OUR EMPLOYEES                                                              OUR COMMUNITIES
Foster the development of our employees by providing a                     Consolidate our ties with public institutions and our local
healthy and safe work environment:                                         communities by listening to the legitimate expectations
■■Strengthen programs that empower our employees by helping                of our stakeholders:
  them develop competencies and finding an optimum work-life               ■■Communicate our values, actions and achievements, while lis-
  balance;                                                                   tening to the expectations and changing needs of our local
■■Strengthen and improve our management system for occupa-                   communities and those of public institutions;
  tional health and safety prevention and monitoring (already one          ■■As responsible citizens, support social, educational and sports
  of the most advanced in Europe); attain accident levels that are           initiatives that benefit the community;
  among the lowest in our industry, while continuing to pursue a           ■■Establish and maintain stable, transparent and collaborative re-
  “zero accidents” objective.                                                lationships with our suppliers;
                                                                           ■■Maintain an effective system of Corporate Governance capable
                                                                             of steadily creating value for our shareholders.

                                                                           Milan, February 11, 2011
                                                                           Umberto Quadrino
                                                                           Chief Executive Officer




                                                                       9
WHO WE ARE
       economic value            charitable contributions
           generated                   and sponsorships                  number of employees
            millions of euros                      millions of euros


                9,529 2009                                  4 2009                   3,923 2009


  11,295               2010                             4     2010          3,939         2010




       injury incidence                       training hours
                    rate                      per employee
                 3.04 2009                              31.9 2009


        2.96           2010                  32.5             2010




 sales of REC certified
        “green energy”
                       GWh


                  106 2009


         658           2010




                                                                              energy produced
                                                                       from renewable sources
                                                                                          GWh


                                                                                     5,954 2009


                                                                            6,463         2010



                                                                       CO2 emissions avoided
                                      locations with EMS               with renewable sources
                                (environmental management systems)                      million/t


                                97%             Elctric Power Oper.                   3.32 2009


                                 93%              Hydrocarb. Oper.             3.80       2010
R
                  espect for the environment, dialog with local com-            ELECTRIC POWER – SOURCES (GWh)*
                  munities, concern for safety, delivery of high quality                                                                2008       2009        2010           ∆%
                  services, and transparency and ethics in dealings
                                                                                Net production Edison Group                        50,151        41,601      41,824          0.5%
                  with stakeholders: these are the foundations on
                                                                                Thermoelectric power plants                        44,606        35,646      35,361         -0.8%
                  which Edison builds its business. Edison is Italy’s
                                                                                Hydroelectric power plants                          5,021          5,398       5,734         6.2%
second largest electric power and natural gas operator. Just two
                                                                                Wind farms and other renewables                          524         561         730       30.7%
years after entering the residential electric power and gas market,
                                                                                Imports                                                     -            -       250              -
Edison reached the milestone of one million retail customers.
                                                                                Other domestic purchases and swaps**               15,040         18,771     29,820        58.9%
With a net production of electric power in Italy that totaled 41.8
GWh in 2010, Edison confirmed its position in the domestic mar-                 Total sources                                      65,191         60,372     71,894        19.1%

ket, accounting for 14.6% of the entire national production.                    Production outside Italy                                     -       236         943     299.6%
                                                                                * One GWh is equal to one million kWh in terms of physical volumes.
What makes Edison unique is the development of a well balanced
                                                                                ** Before expenses and excluding the trading portfolio.
portfolio of highly efficient power plants that enables it to gener-
ate energy with an optimum mix, ranging from gas fired, combined
                                                                                NATURAL GAS – SOURCES (millions of m3)
cycle facilities to hydroelectric power plants, wind farms and other
                                                                                                                                   2008 (1)        2009        2010           ∆%
renewables. With more than 2,160 MW in installed capacity, re-
                                                                                Production in Italy                                      662         604         509      -15.7%
newables account for 17% of Edison’s total capacity. The Group’s
                                                                                Pipeline imports                                        7,554      8,678       7,671      -11.6%
production from renewable sources is provided by a portfolio of
                                                                                LNG imports                                                 0      1,682       5,813     245.6%
72 hydroelectric power plants (1,741 MW), 31 wind farms (410
MW), 2 photovoltaic systems and 1 biomass facility.                             Domestic purchases and other items*                 5,281          2,246       1,846      -17.8%

In 2010, the Group commissioned the Mistretta wind farm in Sicily               Total sources in Italy*                            13,497        13,210      15,839        19.9%

(30 MW) and, in May, completed the acquisition of the San Fran-                 Production outside Italy**                               352       1,231       1,458       18.5%
cesco wind farm in the municipality of Melissa (KR).                            *   Includes changes in inventory and pipeline leaks.
                                                                                ** Counting volumes withheld as production tax.
In the hydrocarbon area, Edison has an integrated presence, rang-               (1) The data for 2008 have been restated in accordance with the new classification criteria adopted.
ing from exploration to production, importation, distribution and
sales of natural gas and oil.
As part of Edison’s commitment to improve Italy’s energy mix and                OIL – SOURCES (thousands of barrels)
achieve greater independence from individual hydrocarbon pro-                                                                      2008 (1)        2009        2010           ∆%
ducing countries, the Adriatic LNG’s Rovigo regasification termi-               Production in Italy                                     1,729      1,703       2,331       36.9%
nal was commissioned in 2009. It will make it possible to import 8              Production outside Italy*                                   0        957       1,159       21.1%
billion cubic meters of natural gas a year (6.4 billion cubic meters            Total sources in Italy*                                 1,729      2,660       3,490       31.2%
reserved for Edison).                                                           *   Counting volumes withheld as production tax.
In addition, Edison is developing strategic supply infrastructures              (1) The data for 2008 have been restated in accordance with the new classification criteria adopted.

for Italy and Europe, such as the ITGI and GALSI pipelines to im-
port natural gas from the Caspian Sea basin and Algeria.
Also in the international arena, Edison is working to further
strengthen its presence in the hydrocarbon sector through the
development of the Abu Qir field in Egypt and the discovery of
new reserves in the North Sea.
In the electric power area, Edison is present in Greece with ElpE-
dison, the second largest operator in that country’s electric power
industry, and is seeking additional growth opportunities in south-
east Europe, Turkey and the Mediterranean Basin.




                                     Fortune Showcases Edison’s Reputation
                                     In 2010, Edison was again named one of the top Italian companies with the best
                                     international reputation, ranked second in the listing of “World’s Most Admired
                                     Companies” published by Fortune, a prestigious U.S. magazine.
                                     In the global ranking, Edison finished second among the companies with the best
                                     reputation in the energy industry and fourth in the world for its social responsibility and
                                     environmental activities.
                                     http://money.cnn.com/magazines/fortune/mostadmired/2011/intl/Italy.html



                                                                           11                                                           Sustainability Report 2010 n Who We Are
STRUCTURE OF THE GROUP
   Edison is one of the key players in the Italian energy market, active                                       an integrated business model that reflects Edison’s commitment
   in the procurement, production and distribution of electric power                                           to the energy sector. The coordinated activities of different Group
   and natural gas. The Group’s structure is purposely designed to op-                                         companies enable Edison to generate electric power with a low
   erate in all of the strategic areas of the electric power and natural                                       environmental impact, which it offers in the deregulated market
   gas businesses. Specifically, its corporate organization is based on                                        at increasingly competitive prices, for the benefit of its customers.


   ●● ELECTRIC                               ●● Power                                   ●● RENEWABLE                               ●● Energy                            Marketing AND
      POWER assets                              International                              SOURCES                                    management                        DISTRIBUTION
       Management of                              Development and                            Management and develop-                   Dispatching and                      Sales of electric power
       thermoelectric and                         management of interna-                     ment of wind farms and other              sales on the Power                   and natural gas to end
       hydroelectric power                        tional thermoelectric power                facilities for power generation           Exchange and to                      customers
       plants                                     plants and interconnection                 from renewable sources                    wholesalers
                                                  infrastructures
    ●● Edipower Spa (2)                      ●● ElpEdison BV                            ●● Edison Energie                          ●● Edison Trading Spa                ●● Edison Energia Spa
                                                                                           Speciali Spa
    ●● Hydros Srl                            ●● Elite Spa
    ●● Dolomiti Edison
       Energy Srl




   ●● HYDROCARBON                                         ●● Gas                                                  ●● Gas Supply                                         ENERGY
      ASSETS                                                 International                                           AND Logistics                                      EFFICIENCY AND
       Hydrocarbon exploration and production;                 Development of international natural                    Management of procurement,                       SUSTAINABLE
       storage, transmission and distribution of               gas interconnectors                                     logistics and sales to whole-                    DEVELOPMENT
       natural gas in Italy and abroad                                                                                 salers and thermoelectric                            Solutions for the use of
                                                                                                                       power plants                                         sustainable energy
    ●● Edison International Spa                            ●● Itgi-Poseidon Sa
    ●● Abu Qir Petroleum Co                                ●● Galsi Spa                                            l	 Electric Power Business Unit
                                                                                                                   l	 Hydrocarbons Business Unit
    ●● Edison Stoccaggio Spa (*)
                                                                                                                   l	 Main companies included in
    ●● Edison D.G. Spa (*)                                                                                            the scope of consolidation


   1)	 Edison Spa, working through its Business Units and Corporate Activities, is directly engaged in the production of electric power (hydroelectric and
       thermoelectric) and produces , imports and distributes hydrocarbon products.
   2)	 Edipower Spa is consolidated at 50% by the proportional method.
   (*) 	Company subject to unbundling requirements.




   Edison’s Commitment
   to Sustainability

                         1883                                                                                                                         1992
                         Europe’s first power                                                                                                         Edison introduces
                         plant capable                             1931                                                                               in Italy the                       1994
                         of distributing a                         Edison begins                             1966                                     combined-cycle                     Edison
                         continuous supply                         to supply                                 Merger with                              technology for                     publishes
                         of power begins to                        natural gas to                            Montecatini;                             power plants                       its first
                         operate at Milan Santa                    households in                             Montedison                               fueled with natural                Environmental
                         Radegonda.                                Milan.                                    is born.                                 gas.                               Report.


               1800                                                                                                                                               1900
1881                                          1898                                      1963                                      1990                                1993
Giuseppe Colombo founds                       The Bertini hyroelectric                  Italian electric                          Under the new                       The Edison
the Committee to Promote                      power plant in Paderno                    utilities are                             National Energy                     Research
the Use of Electric Power                     d’Adda is commissioned.                   nationalized.                             Plan, businesses                    Center opens in
in Italy. The Committee will                  At that time, it was the                                                            are again allowed                   Trofarello (TO).
become Società Generale                       most powerful power                                                                 to build new power
Italiana di Elettricità                       plant in Europe.                                                                    plants, provided they
Sistema Edison in 1884.                                                                                                           use environmentally
                                                                                                                                  compatible
                                                                                                       12                         technologies.
EDISON’S STRATEGIES FOR THE FUTURE
 Edison is ready to take up the challenge posed by the current                        generation market, maintain- over


                                                                                                                                12,400
 scenario, building on its ability to grow by anticipating changes in                 ing its 15% share of the na-
 the market. Specifically, the Company intends to:                                    tional generating capacity.
                                                                                                                                                        MW
 ■■consolidate its competitive position in the Italian electric power                 Future investments will focus
    generation market and strengthen its role as the second largest                   mainly on completing existing
                                                                                                                          in installed
    operator in the natural gas procurement area;                                     projects, such as repowering
                                                                                                                          capacity
 ■■focus its marketing strategy on expanding its presence in the small                the former CIP6 power plants
    business-SOHO (Small Office and Home Office) and residential                      at Marghera Azotati and Bussi (about 300 MW) with LMS100
    segments, leveraging its ability to offer both power and gas;                     units, with the aim of increasing the flexibility of production for the
 ■■increase and fully exploit the Abu Qir reserves, with the aim of cov-              deregulated market, and on maintaining existing facilities.
    ering 15% of its hydrocarbon needs from internal production;                      In a context characterized by diminishing spark spreads, the avail-
 ■■offset a steady reduction in margins from regulated activities gen-                ability of a portfolio of cutting-edge, efficient power plants of sig-
    erated by CIP6 electric power production with projects to triple                  nificant size provides Edison with sufficient flexibility to consider
    storage capacity;                                                                 make-or-buy options and seize opportunities to optimize margins
 ■■participate, over the long term and consistent with the evolution                  by pursuing growth in the small business-SOHO and residential
    of the market, in the construction of two infrastructures to import               segments.
    natural gas from Africa and the Middle East and in the programs                   In the wind power area, Edison’s goal is to carry out those projects
    to privatize the electric power industry currently under way in the               for which it has received construction permits. In addition, early
    Balkans and in Turkey.                                                            in 2010, the Company signed a definitive contract to buy from
 The Group’s rate of growth will be modulated to make sure that                       Gamesa 100% of Parco Eolico San Francesco Srl, a company
 capital expenditure levels are consistent with changes in energy                     that is completing construction of a 26 MW facility in the munici-
 demand, taking also into account the need to maintain the finan-                     pality of Melissa (Crotone). In addition, a 30 MW wind farm was
 cial flexibility parameters required by the credit rating assigned to                commissioned in Mistretta, Sicily, in the first quarter of 2010
 the Company by the rating agencies.                                                  The investments planned in the hydroelectric area will include
                                                                                      projects to maintain the production capacity of the existing
 Strategies for the Electric Power Operations                                         power plants and activities that will result in the production
 In the electric power sector in Italy, having completed one of the                   of new green certificates. In addition to producing and sell-
 most ambitious programs to expand generating capacity carried                        ing energy generated from renewable sources, Edison will be
 out in Europe in the past 10 years and reached an installed ca-                      increasingly focused on developing new energy efficiency ser-
 pacity of over 12,400 MW at the end of 2010, Edison intends to                       vices for its customers, through a business unit established
 consolidate its competitive position in the Italian electric power                   specifically for this purpose in 2009.



       1997                                                                           2007
       Edison’s Bussi power
       plant is the first facility in
                                                                                      A 400-MW turbogas
                                                                                      power plant fueled
                                                                                                                          2009
       Italy to receive ISO 14001                                                     with a mixture that                 A Corporate
       environmental certification.                     2004                          includes “lean” natural             Responsibility
       The CET 3 power plant                            Ten years after               gas from local deposits             Department is
       in Taranto is the first                          publishing its first          is commissioned in                  established and Edison
       facility in the world to use,                    Environmental Report,         Candela (FG). The steam             publishes a Human
       on an industrial scale, a                        Edison publishes its          generated by the facility           Rights Policy.
       combined-cycle system                            first Sustainability          is used to heat about 150           Elpedison Power,
       fueled with recycled gas                         Report and approves           acres of greenhouses                Greece’s second
       from the neighboring steel                       the 231 Organizational        built by a local floricultural      largest electric power
       mill complex.                                    Model.                        business.                           operator, is created.


                                                                                            2000
1996                                    2002                            2005                              2008                           2010
Edison commissions                      Edison Energie                  Edison joins                      Publication of                 Start of the project to
its first wind farm.                    Speciali                        the U.N. Global                   the Sustainable                adopt the guidelines of
The farm is located                     (renewable                      Compact.                          Development Policy.            the ISO 26000 standard.
in Casone Romano,                       sources) is the                                                   A Sustainable                  Edison establishes a
in the municipality of                  first organization                                                Development Business           working group on human
Castelnuovo della                       in Italy to receive                                               Unit is established.           rights.
Daunia, province of                     multi-site EMAS
Foggia.                                 registration.
                                                                                 13
At the international level, also in the electric power generation               Over the long-term, taking into account market trends and condi-
sector, Edison plans to complete the projects launched in Greece                tions for the procurement of natural gas, Edison intends to partici-
through Elpedison, a 50-50 joint venture with Hellenic Petroleum.               pate in the development of two infrastructures to import natural
Elpedison is currently Greece’s second largest electric power op-               gas from Africa and the Middle East that will allow Italy to play a
erator, with its T-Power facility (a 390 MW CCGT system), which is              key role, thanks to its preferential position in the Mediterranean:
already operational, and the Thisvi power plant (a 410 MW CCGT                  ■■The Galsi pipeline, which will bring 8 billion cubic meters of
facility).                                                                         natural gas a year from Algeria to Italy (Algeria-Sardinia-Italy).
Additional growth opportunities available through participation in                 Edison is involved with the international segment of the project.
the privatization programs currently under way in the Balkans and               ■■The ITGI (Interconnector Turkey-Greece-Italy) pipeline, which
Turkey will be assessed taking into account the evolution of the                   will link Italy with the Caspian Sea basin and deliver up to 10 bil-
macroeconmic scenario and the regulatory framework.                                lion cubic meters of natural gas a year. Edison is a 50% partner
                                                                                   with Depa in the Italy-Greece segment of the project.
                                                                                The construction of these two pipelines will enable Edison to fur-
Strategies for the Hydrocarbons Operations                                      ther diversify its portfolio of procurement sources.
In the coming years, significant amounts will be invested in hy-
drocarbon exploration and production activities, focusing primarily
on increasing and fully exploiting the Abu Qir reserves, in Egypt.
In this area, 2009 was a landmark year in the development of
Edison’s strategy in the hydrocarbon area. Specifically, in Janu-
ary 2009, Edison, the Arab Republic of Egypt and EGPC signed
a contract awarding to Edison the Abu Qir offshore concession,
together with the concession’s exploration, production and devel-
opment rights for 20 years, extendable by an additional 10 years
at Edison’s request.
The Abu Qir fields have been operational since the 1980s. Cur-
rently, they produce through three platforms about 1.5 billion cu-
bic meters of natural gas and 1.5 million barrels of liquids a year.
Based on the development plan, production should reach its peak
over the next two or three years. Thanks to the Abu Qir’s contri-
bution, Edison will be able to achieve the strategic objective of
covering with internal production 15% of its hydrocarbon needs.
In addition, as part of its effort to improve the reliability of Italy’s
gas system, the Group will expand its projects in the gas storage
area. Specifically, work started at the end of 2009 on a project to
increase the capacity of the Collalto field from the current 400
million standard cubic meters of working gas to more than 800
million standard cubic meters, with the peak delivery rate rising
from 3.5 million standard cubic meters a day to 9 million standard
cubic meters a day in 2011.
In addition, the work to standardize the capacity of the Cellino field
was completed in the first half of 2010. The new San Potito and
Cotignola project, for which the Group received a storage conces-
sion in 2009, will enable Edison to triple its storage capacity. This
capacity expansion will provide the Company with an EBITDA flow
from regulated activities, which it can use to offset the impact of
a gradual decrease in the revenues generated by production from
CIP6 power plants.




Who We Are n Sustainability Report 2010                                    14
Edison’s International Development
Edison intends to develop its presence in markets                    evaluating the possibility, currently being studied, to
outside Italy, focusing initially on neighboring countries           increase installed capacity, which would help reduce the
and the Mediterranean Basin, with special emphasis on                company’s average production cost and help support
Greece, Turkey and the Balkans.                                      margins during a period of falling market prices.
The presence in Greece was developed with the aim of                 In addition, the exposure to highly volatile Power
replicating in that market the Edison business model in              Exchange prices is mitigated by the presence in the
the electric power and natural gas sectors by:                       downstream market of Elpedison Trading. The function
•	 establishing Elpedison, a joint venture with Hellenic             of this wholly owned subsidiary of the Elpedison BV joint
   Petroleum, and two companies to generate electric                 venture (50% Edison, 50% Hellenic Petroleum), which
   power (Elpedison Power) and operate in the end-                   was established in the second half of 2009, is to operate
   customer market (Elpedison Trading);                              as a trading company for the sale of electric power.
•	 establishing IGI Poseidon, a joint venture with DEPA,             In the natural gas area, the Group’s strategy includes
   Greece’s largest public/private natural gas operator,             both the development of the IGI pipeline and its
   that will develop a gas pipeline to transport to Greece,          extension to the countries of Southeast Europe (IGB)
   Italy and the rest of Europe natural gas produced in the          and a project for commercial collaboration with DEPA,
   Caspian Basin.                                                    which could enable Edison to supply over the medium
                                                                     term its gas to the Greek market and, specifically to
In Turkey and the Balkans, the start of the process to
                                                                     Elpedison Power’s combined-cycle power plants.
deregulate the electric power generation market could
represent for Edison an interesting opportunity to                   In Turkey, in addition to the possibility of participating
consider developing, through joint ventures with local               in the privatization process, Edison is assessing,
companies, hydroelectric power plants and thermoelectric             together with local partners, several projects to develop
facilities that burn fossil fuels different from gas, thereby        hydroelectric power plants, renewable source facilities
balancing its fuel mix and create a diversified portfolio of         and facilities that burn fossil fuels different from gas.
production facilities in Southeast Europe.                           In addition, Turkey is a country where Edison has already
Similarly to many other countries in Europe, Greece                  established an industrial collaborative relationship
experienced an unprecedented decrease in the demand                  in connection with the development of the ITGI
for energy in 2009 (-5.8%, a smaller decline than in                 (Interconnector Turkey-Greece-Italy), an infrastructure
Italy), which, together with a reduction in fuel prices,             to import natural gas, of which the IGI project is the final
caused electric power prices to plummet on the Power                 segment between Greece and Italy.
Exchange. Despite this challenging situation, Edison                 Lastly, the Balkans offer attractive opportunities in
continued to implement its investment projects in this               connection with the deregulation process required to
area, with the aim of seizing the opportunities that                 modernize the existing facilities, which consist mainly
changing market conditions are providing. In 2010,                   of lignite and hydroelectric power plants. Edison is
Elpedison Power completed the construction of a second               participating in an international call for tenders issued
combined-cycle power plant with a capacity of about 420              by the electric power agency of the Republic of Serbia
MW located near Thisvi, which joined a power plant of                for the purpose of choosing an industrial partner to build
about 390 MW that has been operating in Thessaloniki                 and operate two lignite power plants with a capacity of
since the end of 2005. Elpedison Power is carefully                  700 MW each.




                                                                15                                      Sustainability Report 2010 n Who We Are
Main Projects Completed in 2010
     The main events with a significant impact on the development of Edison’s activities in 2010 are summarized below.
     ITGI Gas Pipeline: The Agreement to Build the Greece-                Vega Field: Italy’s Largest Offshore Oil Platform Is
     Bulgaria Pipeline Bypass (IGB) Is Finalized and an                   Back in Business
     Agreement Allowing Transit Through Turkey Is Signed                  On June 25, 2010, in Siracusa, Sicily, production from
     On March 4, 2010, at a meeting in Thessaloniki, BEH                  the Vega oil field (60% Edison, as operator, and 40%
     (Bulgarian Energy Holding) and IGI Poseidon Sa (a 50-50              Eni) resumed upon completion of the installation of a
     joint venture of DEPA, Greece’s national gas company,                new oil storage system. This FSO (Floating Storage
     and Edison) finalized an agreement to establish an asset             and Offloading) system is connected, through three
     company (BEH 50% and IGI Poseidon Sa 50%) that will                  underwater lines, with the oil platform, where the
     build the new IGB (Interconnector Greece–Bulgaria)                   production facilities are located. The mooring system
     natural gas pipeline. The IGB pipeline will have a length            of the FSO Leonis (consisting of a buoy-yoke-tanker
     of about 160 km, running between Komotini (Greece)                   beam) was entirely designed by Edison and provides the
     and Stara Zagora (Bulgaria). With an annual capacity of              highest level of security even under extreme weather
     3 to 5 billion cubic meters of natural gas, it will provide          and sea conditions. The Vega field is located in the Strait
     Bulgaria with access to new supply sources by way of                 of Sicily, about 12 miles off the Pozzallo (Siracusa)
     Greece. Planned investments total 140 million euros                  coast. The field began producing in 1987 and is currently
     and the project is expected to have access to about                  flowing oil from 20 wells. From 1987 to present, the
     45 million euros in funding under the EU’s European                  field has produced 55.5 million barrels of oil. It has been
     Economic Recovery Plan.                                              estimated that the Vega field is capable of producing an
     Engineering activities in preparation for construction will          additional 12 million barrels of oil.
     begin once the agreement is officially approved by the
     respective companies, with the pipeline expected to go               Edison Expands in Renewables Acquiring a 26-MW
     on stream in 2013.                                                   Wind Farm in Melissa (KR)
     Subsequently, meeting in Sofia (Bulgaria) on November                On July 20, 2010, Edison, acting through its Edison
     30, 2010, Edison, DEPA, IGI Poseidon S.A. and Bulgarian              Energie Speciali Spa subsidiary, closed the purchase
     Energy Holding EAD signed documents establishing                     from Gamesa Energia Sa of 100% of Parco Eolico San
     a company called Natural Gas Interconnector Greece                   Francesco Srl, which owns a fully operational 26-MW
     Bulgaria EAD (IGB EAD), which will be responsible for                wind farm in the municipality of Melissa (KR). The
     developing, building and operating a new IGB natural                 San Francesco facility in Melissa (KR) is capable of
     gas pipeline linking Greece with Bulgaria.                           generating about 46 Gigawatt Hours of power a year.
     Lastly, on June 17, 2010, at a meeting in Ankara, Edison,            Edison currently operates facilities with more than 2,100
     DEPA and Botas (Turkey’s national gas company) signed                MW of production capacity from renewable sources.
     a Memorandum of Understanding allowing transit
     through Turkey for natural gas delivered by the ITGI
                                                                          Edison: New Gas Discovery in the Sea of Norway
     (Turkey-Greece-Italy Interconnector). This project is the
     first component being built in Europe of the so-called               In September 2010, a new gas field was discovered in
     “Southern Corridor,” an infrastructure recognized by the             the Sea of Norway. The new well falls within production
     European Union as a “Project of European Interest” and               license 435 (Zidane). The well’s licensee consortium
     included in the European Economic Recovery Plan with                 includes Edison (20%), RWE (40% and operator), Maersk
     proposed funding of 100 million euros. The agreement                 Oil Norway (20%) and Norwegian Energy Company
     sets forth the general terms and conditions governing                (20%). Estimates of the recoverable gas range between 5
     the transit of the ITGI through Turkey and the use of                and 18 billion standard cubic meters.
     the available capacity in the Turkish network operated
     by Botas, up to the border with Greece, for the gas                  Edison Joins the Main Gas Exchanges of Continental
     volumes required by the ITGI gas pipeline. This agreement            Europe
     strengthens the partnership between Edison, DEPA and
     Botas, by creating the possibility for Botas to acquire an           At the end of December, Edison completed the
     interest in IGI Poseidon Sa. This company, which is currently        process of registering with the main gas exchanges of
     owned in equal shares by Edison and DEPA, is responsible             Continental Europe, qualifying as an operator on the
     for the construction of an underwater gas pipeline                   Endex TTF (Holland), the EEX Gas (Germany) and the
     between Greece and Italy (the Poseidon gas pipeline). The            newly established GME (Italy).
     companies involved will also jointly evaluate the possibility        Edison intends to broaden the network of Gas
     of a collaborative arrangement for implementing the                  Exchanges where it can operate and will soon begin the
     expansion of the Turkish network that will be required to            process of registering with  the CEGH Gas Exchange in
     allow the transit of ITGI gas.                                       Austria.



Who We Are n Sustainability Report 2010                              16
OUR RESPONSIBILITY                                                                                               NDUCT AND COR
                                                                                                            S CO                   PO
                                                                                                       N ES                           R
                                                                                                    SI lity                       Inte ATE
                                                                                                  BU ega                               gri A
                                                                                                                                          ty CT
                           Values and Business Conduct                                          IN L           OTEC
                                                                                                                    TION AND E
                                                                                                                               MP              I
                                                                                                            PR            Com      OW




                                                                                       CS
                                                                                                          D      ty




                                                                                                                                                                                                     VI
                           Edison’s fundamental principles of eth-                                      N ntiali
                                                                                                       A e                    mit       ER




                                                                                                                                                                                                       TI
                                                                                                                          impr m




                                                                                     HI
                                                                                                    NT nfid                   ove en




                                                                                                                                                                                                          E
                                                                                   ET
                           ics, which are set forth in the Group’s




                                                                                                                                                                                                               S
                                                                                                       o                          me t t




                                                                                                                                                                                    M
                                                                                                            E
                                                                                                                                    n




                                                                                                                                                                                        EN
                                                                                                         M
                                                                                                          C




                                                                                                                                                                              o
                           Code of Ethics, provide the foundation




                                                                                         Professional LOY




                                                                                                                                                                                          T O Absence of conflicts
                                                                                                                                                                        t
                           for its corporate culture and represent                                                  COMMITMENT




                                                                                                      P




                                                                                                                                                                                             FA
                                                                                        ETHICS IN EM
                                                                                                                   TO SUSTAINABLE




                                                                                         development




                                                                                                                                                                                               SSOC
                           the standard of conduct that all Group                                                 DEVELOPMENT AND




                                                                                                                                                                                                                      Transparency
                                                                                                                RESPONSIBLE BEHAVIOR




                                                                                                                                                                                                   of interest
                           employees are required to follow.




                                                                              Loyalty
                                                                                                                  TOWARD THE PUBLIC




                                                                                                                                                                                                      IATES
                                                                                                                          Promotion
Edison supports the Global Compact, an initiative launched by the                                                of sustainable development
United Nations by which companies agree to uphold and publicize                                                         Responsible behavior
                                                                                                                          toward the public
ten universal principles that cover human rights, labor standards,




                                                                                                   Eq
                                                                                                                                                                  na




                                                                                                                                                                        l,
                                                                                                          lo




                                                                                                      ua
                                                                                                                                                               tio fe




                                                                                                                                                                             ty
environmental protection and anti-corruption.                                                                   pp                                          p a d sa
                                                                                                                     o rt                                 u
                                                                                                                            u ni                     O c c th an
Since 2009, Edison has been a member of the Italian Network of                                                                     ti e s             heal
the U.N. Global Compact, which it supports as a tangible sign of its                                      Re                                                                        s
                                                                                                                spe                                                          u al
active commitment to the advancement of these issues.                                                                  ct fo                                         ivi d
                                                                                                                                    r t h e d i g n it y o f i n d
Edison’s Mission, Code of Ethics, Company Values, Sustainable
Development Policy and its new Human Rights Policy are the key
elements that help define the Group’s strategies and guide the
daily conduct of all of its employees.

Edison’s Values:
                                                                                                                                            SERVICE
INTEGRITY. We want to earn the confidence of all those who
work with us by keeping our promises, behaving transparently and                           INTEGRITY                                                                            EXCELLENCE
assuming responsibility for all of our actions.
RESPECT. We respect our employees, our customers, our share-
holders and the communities and the environment in which we                   RESPECT                                                                                                                         SPEED
work. We view contributing to improving the quality of life and to
social progress as a duty.
TEAM SPIRIT. We believe that the best results are achieved
                                                                            INNOVATION                                                                                                                               TEAM SPIRIT
through team work, in collaboration with our colleagues and our
customers.
SERVICE. We are firmly committed to providing effective and
flexible solutions for the needs of our customers and to establish-
ing lasting partnerships with them.
EXCELLENCE. We pursue with all our energy the commitment
to continuously improve our results and our services. For us, a job
                                                                                             Edison’s Values, which are rooted in its
well done is not enough: we want to be the best.                                             Code of Ethics, guide us in the way we
SPEED. We always want to be ahead of the curve, ready to antic-                               do business and interact with others.
ipate changes and respond with agility and flexibility to the needs
of the market. Our people don’t just work hard, they work quickly.
INNOVATION. We want to deserve our pioneering reputation by
challenging conventional wisdom and seeking new ways to pro-
duce and distribute energy.
                                                                                Edison’s mission is to supply its customers
                                                                                   with high quality energy and services,
                                                                                  working in partnership with its suppliers
                                                                                   to develop and deploy more efficient
                                                                                 technologies that are compatible with the
                                                                                     environment and increase safety.



                                                                       17                                                                             Sustainability Report 2010 n Who We Are
corporate governance


                                                    ●● SHAREHOLDERS’ MEETING                                                            l	 MANAGEMENT ENTITIES
                                                                                                                                        l	 CONTROL ENTITIES
                                                        Approves the financial statements, elects the Board of Directors and
                                                                                                                                        l	 MANAGEMENT AND CONTROL ENTITIES
                                                        the Board of Statutory Auditors, appoints the Independent Auditors and
                                                        approves amendments to the Bylaws


●● BOARD OF                                                                                     ●● BOARD OF STATUTORY                   ●● INDEPENDENT
   DIRECTORS                                                                                       AUDITORS                                AUDITORS
    Defines the Company’s overall                                                                  Monitors compliance with                Audit the Company’s
    strategy and is responsible for                                                                the law and the Bylaws and              financial statements and
    overseeing its implementation                                                                  the Company’s operating                 perform regular reviews of its
                                                                                                   performance                             accounting records




●● STRATEGY                             ●● cOMPENSATION                          ●● AUDIT COMMITTEE ●● COMMITTEE OF                            ●● OVERSIGHT
   COMMITTEE                               COMMITTEE                                Supports the Board of      INDEPENDENT                        BOARD
    Develops, evaluates                     Makes recommendations                   Directors in assessing the DIRECTORS                         Ensures that the “231
    and recommends to                       about the compensation                 effectiveness of the system   Performs the tasks required     Model” is functioning
    the Board of Directors                  of Directors with special              of internal controls, the     by the Consob Regulations       effectively and is regularly
    strategic options for                   assignments and about                  accounting principles and     governing related-party         updated
    Edison and the Group                    incentive and compensation             the audit plan                transactions and relevant
                                            plans for top management                                             Company procedures




Edison’s system of corporate governance is the set of standards                                 Edison’s governance structure also includes the support commit-
and behavior guidelines deployed by the Company to ensure that its                              tees established by the Chief Executive Officer, whose members
governance bodies and control systems are functioning efficiently                               are the managers of the various departments and business units,
and transparently. In developing its governance structure, Edison                               the system of internal controls, the Code of Ethics, the system of
adopted the principles and implementation criteria recommended by                               powers and proxies and the organizational structure.
the Corporate Governance Code promoted by Borsa Italiana (2006
version). This structure includes the following governance bodies:
■■Shareholders’ Meeting
■■Board of Directors
■■Board of Statutory Auditors
■■Independent Auditors


 CORPORATE GOVERNANCE
                                                                                                     Unit of measure             2008             2009               2010
 Total number of BoD (Board of Directors) members                                                                                 13                 13                 13
 Number of Directors with executive authority on the BoD                                                                            1                 1                   1
 Number of independent Directors on the BoD                                                                                         3                 3                   3
 Number of women on the BoD                                                                                                         0                 0                   0
 Number of BoD meetings                                                                                                             8                 8                   7
 Average attendance of BoD meetings by Directors                                                                  %              97.1              96.1               90.0
 Average attendance of BoD meetings by Statutory Auditors                                                         %              83.3              83.3                87.9
 Number of Audit Committee meetings                                                                                                 6                 5                   5
 Number of Compensation Committee meetings                                                                                          4                 7                   4
 Number of Strategy Committee meetings                                                                                              4                 6                   5
 Number of meetings of the Board of Statutory Auditors                                                                            11                 11                 14
 (1) The Chairman does not perform any function requiring executive authority.




Who We Are n Sustainability Report 2010                                                    18
Sustainability Governance
The corporate governance system adopted by Edison defines                   Over the years, Edison adopted the tools needed for an effec-
and regulates a series of activities reserved for the BoD, such             tive and efficient governance of its corporate social responsibility.
as transactions with related parties, determination of Directors’           Starting in 2009, Edison began the process of making CSR an
compensation and assessment of their performance, and provides              integral part of its business activities, further developing it thanks
procedures to prevent the occurrence of conflicts of interest. More         to the adoption of new policies and the launch of important new
information is provided in the Report on Corporate Governance,              projects in such areas as human rights and biodiversity.
which is available online at: www.edison.it.                                A Corporate Social Responsibility function was officially estab-
In the performance of its tasks, the Board of Directors is assisted         lished in September 2009. This new function is responsible for
by the following four consulting committees:                                managing and coordinating communication and reporting activi-
■■Strategy Committee;                                                       ties concerning Corporate Social Responsibility processes, spe-
■■Compensation Committee;                                                   cifically with regard to the Group’s Sustainability Report, and for
■■Audit Committee;                                                          providing specialized support to the Group’s Departments and
■■Committee of Independent Directors (operational as of                     Business Units in the process of identifying and assessing envi-
   January 1, 2011).                                                        ronmental and social responsibility issues suitable for integration
                                                                            in their respective operating programs.
System of Internal Controls                                                 The manager of the CSR function reports directly to the manager
Edison’s system of internal controls is a structured and organic set        of the External Relations and Communications Department, which
of rules and procedures and organizational structures designed to           is a staff function of the Chief Executive Officer.
prevent or minimize the impact of unexpected results and allow              At the end of 2009, the Company adopted a Human Rights Policy
the Company to achieve its strategic and operating objectives,              that provides a more comprehensive and systemic coverage of
comply with statutory and regulatory requirements and provide fair          sustainability issues formerly addressed in part by the Environ-
and transparent disclosures internally and to the market.                   ment, Safety and Quality Policy and the Code of Ethics and by the
Operational audits covered all of the Company’s businesses, in-             Sustainable Development Policy.
cluding issues with a social and environmental impact.                      Lastly, at the end of 2010, Edison launched a project aimed at
Work carried out in this area in 2010 included six major audit              determining and assessing the level of compliance with the “core
engagements that concerned mainly customer relations, external              subjects” identified in the ISO 26000 guidelines.
relations, counterparty risk and occupational safety. In 2011, the
Company plans to perform the same number of audits focused
mainly on customer relations, external relations, hydroelectric op-
erating activities and projects for the development of renewable
source facilities, wind farms in particular.
In addition, most audit engagements will include specific modules
to assess compliance with the Code of Ethics.
In 2010, with regard to training concerning topics covered by
Legislative Decree No. 231/01 and fraud prevention, 30 Edison
Group employees attended courses that covered updates to the
Organizational Model. As for the specific occupational safety is-
sues incorporated into the Model in 2008, Edipower developed
a training program in the first quarter of 2010 to bring all of the
relevant parties up to date with regard to regulatory changes and
the new model.




                                                                       19                                         Sustainability Report 2010 n Who We Are
Edison and ISO 26000                                         Management Systems and the Audit Process
                                                                  Edison addresses environmental and safety issues by means of
     ISO 26000, the standard that provides voluntary              management systems, which, thanks to their adoption at virtu-
     Corporate Social Responsibility (CSR) guidelines
                                                                  ally all production facilities, enabled the Group to achieve levels
     applicable to any type of organization, was
     published on November 1, 2010.                               of excellence with regard both to its ability to communicate and
                                                                  interact with third parties who are affected by or involved in the
     The ISO 26000 standard provides organizations
     with a framework for understanding CSR and                   performance of its environmental activities and to its ability to ac-
     to help them integrate, implement and promote                tivate, motivate and maximize the contributions of all interested
     socially responsible conduct within the organization         parties within the organization.
     and throughout its sphere of influence.                      Edison was the first company in Italy to receive ISO 14001 and
     ISO 26000 is not a certifiable standard. However,            EMAS environmental certifications.
     it is a model that organizations can use as a                Presently, 96% of Edison’s activity locations (electric power and hy-
     template for the guidelines of their internal
                                                                  drocarbons) are covered by ISO14001 certification, with 51% also
     processes. Because ISO 26000 is a guideline
     and not a standard, a failure to comply with one             holding EMAS certification and 80% OHSAS 18001 certified.
     of its requirements, instead of constituting a               The objectives achieved in 2010 included the following:
     nonconformity issue, should be viewed as a signal            ■■Completion of the certification process for the integrated envi-
     to the organization that a specific area requires               ronmental and safety management system for the Sarago - Ma-
     attention or, possibly, remedial action.
                                                                     ria a Mare site and the Transportation Operating Unit of Edison
     The project launched by Edison is designed to                   Stoccaggio (hydrocarbons operations).
     measure to what degree activities already carried
                                                                  ■■On May 13, 2010, certification of the Engineering Department’s
     meet the expectations of the guidelines for the
     following six key issues: human rights, labor                   Health and Safety Management System in accordance with the
     practices, environment, fair operating practices,               BSI OHSAS 18001 standard. The first certification renewal
     consumer issues, community involvement and                      inspection was completed successfully in October 2010. The
     development.                                                    safety management system is being integrated into the quality
     The first phase of the project entailed identifying             management system, which is already certified.
     the scope of implementation of the issues covered            The steady increase in certified locations demonstrates the Com-
     by the standard. Specifically, it involved developing
                                                                  pany’s commitment and attention to environmental and safety is-
     a methodology to determine which issues were
     most relevant and, on that basis, carry out a more           sues. A tool in this area is provided by the internal auditing pro-
     detailed assessment process. Accordingly, the                cess, which is designed to bolster and improve the handling of
     Company identified a series of criteria, consistent          operational practices. Compliance with relevant standards has
     with a risk-based logic, that enabled it to identify         reached outstanding levels, system activities have become com-
     its key issues. In 2011, this project will include
                                                                  mon practice and operational competency is growing and wide-
     a more in-depth analysis of these key issues,
     with the aim of identifying any gaps between the             spread. Consequently, as independent audits have also shown,
     practices currently implemented by Edison and the            situations of statutory non-compliance are virtually non-existent
     recommendations of the reference guidelines.                 and the risk levels of field activities are kept under control and
                                                                  managed in accordance with system rules.




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Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010
Sustainability report of Edison 2010

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Sustainability report of Edison 2010

  • 2.
  • 3. CONTENTS A Letter to Our Stakeholders 6 Edison’s Sustainable Development Policy 9 WHO WE ARE 10 Structure of the Group 12 Edison’s Strategies for the Future 13 Our Responsibility 17 Corporate Governance 18 Identification of Relevant CSR Issues 24 Edison and its Stakeholders 25 ECONOMIC RESPONSIBILITY 28 Trends in the Energy Industry 29 The Wealth We Created 29 Relations with the Financial Community 31 ENVIRONMENTAL RESPONSIBILITY 34 Promoting Sustainable Development 35 Protecting Biodiversity 40 Edison and Climate Change 42 SOCIAL RESPONSIBILITY 52 Our Employees 53 Our Customers 60 Our Suppliers 67 Public Institutions 70 Our Communities 71 Strategic Projects for Italy and Europe 72 Edison and Human Rights 74 Projects for the Community 82 Socio-environmental Accounting – A Note on Methodology 83 Commitments for the Future 84 Performance Indicators 86 GRI index 95 Review report 98 3 Sustainability Report 2010 n Contents
  • 4. EDISON IN ITALY 4 KHR power plants (Edison 20%) Mese (12 c.li)** Campo Venina Udine (8 c.li)** Pieve Vergonte Albano Armisia Val Meduna (5 c.li) Battiggio Val Caffaro (4 c.li) Cologno Monzese Chivasso* Milan Turbigo* Piacenza* Sermide* Cavarzere Izabela Minerbio Naide Calipso Sambuceto Sulmona Termoli Ripabottoni Rome Lucito Volturara - Motta Volturino Tusciano (8 c.li)** Vaglio Brindisi* Sella di Conza Otran Headquarters Thermoelectric power plant Melissa - San Francesco Melissa - Strongoli Cagliari R&D Center Hydroelectric power plant Wind farm Gas field Oil field Mistretta San Filippo del Mela* Storage concession LNG terminal Compressor station Galsi Planned gas pipeline Siracusa Tresauro Existing gas pipeline * Edipower thermoelectric power plant ** Edipower hydroelectric power plant
  • 5. EDISON WORLDWIDE Edison’s headquarters and offices Hydrocarbon concessions and permits Electric power generation Norway Trading branch Hydrocarbon branch UK Belgium Hungary Croatia Romania Italy Bulgaria Turkey Greece Iran Algeria Egipt Ivory Coast FACILITIES AND INFRASTRUCTURES AT ITALY’S SERVICE 30 thermoelectric power plants 2 photovoltaic facilities ELECTRIC POWER IGI nto 72 hydroelectric power plants 1 biomass power plant 31 wind farms 12,475 MW of installed capacity, including 2,161 MW in capacity from renewable sources* * Installed capacity data include those of Edipower at 50% 60 concessions and exploration permits in Italy 20 HYDROCARBONS concessions and permits for natural gas and crude oil exploration and production outside Italy 3 storage center concessions in Italy* 52.8 billion m in hydrocarbon reserves 3 3.68 thousand km of natural gas distribution networks * storage centers in operation and 1 under development
  • 6. A LETTER TO OUR STAKEHOLDERS T he global scenario that Edison was faced with in 2010 was characterized by a slow economic upturn, following one of the most severe crises of the past decades. In addition, recent events in North Africa heightened uncertainty both about the economic recovery and global political stability. In this challenging environment of profound change, Edison fo- cused on countering the effects of negative economic conditions with the aim of preserving an adequate level of profitability over the medium term, without sacrificing its sustainable growth objectives. Because of the number and importance of its stakeholders, Edi- son is fully aware of the primary role that it is expected to play in applying a sustainable development model. Being socially responsible and knowing how to manage relations with its stakeholders is fundamentally important for the continuity and success of a business. In a context as critical as the one we are facing, sustainable development becomes even more signifi- cant among Edison’s corporate values. The progress of integrat- ing social responsibility into the Company’s business model led to concrete actions in 2010, consistent with the guidelines outlined in the Sustainable Development Policy defined in 2009. The aim of this process was to combine the pursuit of economic objectives with a steady reduction of environmental and social impacts. In 2010, Edison continued to provide its contribution to the fight against climate change, giving concrete form to its commitment through the implementation of various projects. Significant ex- amples include: expansion of energy production from renewable sources, research and innovation for technologies with a low en- vironmental impact, and, through the Energy Efficiency and Sus- tainable Development Business Unit, support to industrial custom- ers for a rational use of energy resources and renewable-source production. The results of these efforts were a reduction in the level of specific CO2 emissions by power plants and an increase in the contribution provided by renewable sources to Edison’s gen- erating mix. Sustainability means more than just fighting climate change. In 2010, the International Biodiversity Year, Edison, consistent with an action plan to manage and protect biodiversity in the areas where it operates, developed a methodology to analyze biodiversity levels at its operating locations, aimed at defining concrete objectives for managing and maintaining its perfor- mance level. This is just an example of an all-encompassing commitment to sustainability that, going beyond the environ- ment, views people as a central element whose value should be protected and maximized. 6
  • 7. Fostering the development of its employees, while ensuring their This achievement was also made possible by finetuning the tools occupational health and safety, is another commitment inherent used to recognize and analyze the need of Italian consumers and in Edison’s responsibility. The adoption of management systems by a further development of the dialog and collaboration with con- consistent with international standards (BS OHSAS 18001) and sumer associations through a series of projects and programs: the the deployment of numerous programs to promote adequate Joint Conciliation Protocol, the Conciliation Guide and the Service health and safety levels, both internally and at contractors, are Charter. These programs enable Edison to monitor and improve evidence of the Group’s commitment to go beyond mere compli- the level of the services it provides to its customers. ance with regulatory requirements. Edison promotes a continuous In addition to its customer focus, Edison’s commitment is aimed improvement policy designed to promote a culture of safety at at strengthening its ties with its host communities. The holding of all Company levels, involving all employees in the pursuit of the discussion workshops, the dialog with all parties and the estab- “Zero Risk” objective. The Company’s occupational safety perfor- lishment of a lasting relationship with local players are essential mance reached levels of excellence both in Italy and abroad, also tools in Edison’s effort to play an ongoing active role in listen- regarding the employees of contractors, for whom the Company ing to and engaging local communities in new projects, beginning developed numerous education and training programs about oc- with their development phase. The Edison Foundation deserves cupational safety. special mention for its economic analyses of industrial clusters and the structure of the Italian economy in the international con- It is important to keep in mind that market conditions were difficult text. In 2010, the foundation published several works, including in 2010, particularly in the natural gas market. In such an environ- “The Edison Foundation: Ten years for Europe’s Economy.” In ad- ment, transparent communications with the market and the share- dition, it partenered with other foundations, entities and non-profit holder community became even more important than in the past. organizations that are an integral part of Edison’s corporate re- Through an ongoing dialog, Edison succeeded in making the mar- sponsibility strategy, in that they represent an effective tool in the ket aware of the strategies that it deployed to respond to the crisis dialog with civil society. and through which it plans to stabilize its performance in future years. The electric power industry suffered from the combined ef- With regard to community projects, the programs carried out by fect of a drop in demand and an increase in supply, which com- the Company in 2010 addressed issues concerning the territories pressed generating margins. In the hydrocarbon area, an already where it operates, young people and young children, focusing on complex situation was made worse by a combination of factors at a few priority areas: the promotion of sustainable development, the global level (e.g., availability of shale gas, lower consumption, energy efficiency, sports and culture. Because Edison operates abundant LNG supply) that created extreme pressure on spot gas both in Italy and abroad, its commitment in this area was important prices, which diverged by a substantial amount from prices under at the international level as well, with such projects as the “It’s my conventional long-term gas procurement contracts, which are in- right” project, for the rights of women and children in Egypt, and dexed to crude oil prices and include take-or-pay clauses. the “Together for Haiti” employee volunteer program. Despite such a challenging environment, Edison’s electric power Lastly, Edison developed its owned strategic approach to the is- operations succeeded in delivering a profitability performance in sue of human rights as an integral part of its Corporate Social Responsibility values. As part of this effort, it developed a dedicate line with previous years. In the natural gas area, Edison began seminary on this issue, coordinating, in cooperation with the UN the process of renegotiation contracts with its suppliers, filing for Global Compact Italian Network, a work group tasked with provid- arbitration in some cases, with the aim of reestablishing a reason- ing input on human rights and innovative methods for handling able profit margin. this issue. Insofar as the Group’s electric power operations are concerned, Umberto Quadrino the reduction in profit margins was compensated by an increase Chief Executive Officer in unit sales, as the Group reached the milestone of one million end customers in 2010, just two years after entering the residen- tial electric power market. The key factors that contributed to this performance were affordability, simplicity, transparency and quality of service. 7
  • 8. 8
  • 9. EDISON’S SUSTAINABLE DEVELOPMENT POLICY S ustainability is a strategic element of Edison’s impact, can help contain global warming and provide growth op- business model. The creation of value is based on portunities in our markets. the ability to pursue economic objectives while at Empowering our employees and providing them with a the same time steadily reducing environmental im- healthy and safe work environment are core objectives for pacts, consistent with a sustainable development Edison, which views them as fundamental elements to guarantee approach, thereby meeting the expectations of all stakeholders. the respect and integrity of all our associates. We treasure diver- The world is faced with the global challenge of climate sity and foster the professional development of our employees by change, which can be successfully tackled only if we all get listening to their needs and expectations. involved. As an electric utility, we have a great responsibility: we Edison is committed to strengthening its ties with its lo- have to manage and mitigate our environmental impact and help cal communities by respecting the aspirations of the lo- minimize the effects on climate, while delivering energy to all of cal population and supporting growth in the areas where our customers. it operates. We involve the communities in decisions that affect We are convinced that the promotion of a culture of energy con- them, we invest in cultural development and we promote social, servation, coupled with special services for our customers and educational and sports initiatives that benefit the community. the development of an energy system with a low environmental Edison’s Responsibilities: 4 challenges and 11 Commitments for Sustainable Development THE ENVIRONMENT THE MARKET Help fight climate change and develop an energy system Be a transparent and fair player in the market in which we with a low environmental impact: operate to establish respectful and lasting relationships ■■Position ourselves among the energy companies with the most with our counterparties: efficient facilities and the lowest level of greenhouse gas emis- ■■Invest in research to develop new energy-saving solutions for sions, pursuing objectives of continuous improvement as we our customers, offering them services that are respectful of the shift our energy mix towards sources with lower emissions; environment, and promote an informed use of energy; ■■Aim to play a leadership role in renewable sources in Italy; ■■Develop a dialog with customers and consumer groups to im- ■■Operate with the utmost respect for the environment and bio- prove the services that we offer. diversity. OUR EMPLOYEES OUR COMMUNITIES Foster the development of our employees by providing a Consolidate our ties with public institutions and our local healthy and safe work environment: communities by listening to the legitimate expectations ■■Strengthen programs that empower our employees by helping of our stakeholders: them develop competencies and finding an optimum work-life ■■Communicate our values, actions and achievements, while lis- balance; tening to the expectations and changing needs of our local ■■Strengthen and improve our management system for occupa- communities and those of public institutions; tional health and safety prevention and monitoring (already one ■■As responsible citizens, support social, educational and sports of the most advanced in Europe); attain accident levels that are initiatives that benefit the community; among the lowest in our industry, while continuing to pursue a ■■Establish and maintain stable, transparent and collaborative re- “zero accidents” objective. lationships with our suppliers; ■■Maintain an effective system of Corporate Governance capable of steadily creating value for our shareholders. Milan, February 11, 2011 Umberto Quadrino Chief Executive Officer 9
  • 10. WHO WE ARE economic value charitable contributions generated and sponsorships number of employees millions of euros millions of euros 9,529 2009 4 2009 3,923 2009 11,295 2010 4 2010 3,939 2010 injury incidence training hours rate per employee 3.04 2009 31.9 2009 2.96 2010 32.5 2010 sales of REC certified “green energy” GWh 106 2009 658 2010 energy produced from renewable sources GWh 5,954 2009 6,463 2010 CO2 emissions avoided locations with EMS with renewable sources (environmental management systems) million/t 97% Elctric Power Oper. 3.32 2009 93% Hydrocarb. Oper. 3.80 2010
  • 11. R espect for the environment, dialog with local com- ELECTRIC POWER – SOURCES (GWh)* munities, concern for safety, delivery of high quality 2008 2009 2010 ∆% services, and transparency and ethics in dealings Net production Edison Group 50,151 41,601 41,824 0.5% with stakeholders: these are the foundations on Thermoelectric power plants 44,606 35,646 35,361 -0.8% which Edison builds its business. Edison is Italy’s Hydroelectric power plants 5,021 5,398 5,734 6.2% second largest electric power and natural gas operator. Just two Wind farms and other renewables 524 561 730 30.7% years after entering the residential electric power and gas market, Imports - - 250 - Edison reached the milestone of one million retail customers. Other domestic purchases and swaps** 15,040 18,771 29,820 58.9% With a net production of electric power in Italy that totaled 41.8 GWh in 2010, Edison confirmed its position in the domestic mar- Total sources 65,191 60,372 71,894 19.1% ket, accounting for 14.6% of the entire national production. Production outside Italy - 236 943 299.6% * One GWh is equal to one million kWh in terms of physical volumes. What makes Edison unique is the development of a well balanced ** Before expenses and excluding the trading portfolio. portfolio of highly efficient power plants that enables it to gener- ate energy with an optimum mix, ranging from gas fired, combined NATURAL GAS – SOURCES (millions of m3) cycle facilities to hydroelectric power plants, wind farms and other 2008 (1) 2009 2010 ∆% renewables. With more than 2,160 MW in installed capacity, re- Production in Italy 662 604 509 -15.7% newables account for 17% of Edison’s total capacity. The Group’s Pipeline imports 7,554 8,678 7,671 -11.6% production from renewable sources is provided by a portfolio of LNG imports 0 1,682 5,813 245.6% 72 hydroelectric power plants (1,741 MW), 31 wind farms (410 MW), 2 photovoltaic systems and 1 biomass facility. Domestic purchases and other items* 5,281 2,246 1,846 -17.8% In 2010, the Group commissioned the Mistretta wind farm in Sicily Total sources in Italy* 13,497 13,210 15,839 19.9% (30 MW) and, in May, completed the acquisition of the San Fran- Production outside Italy** 352 1,231 1,458 18.5% cesco wind farm in the municipality of Melissa (KR). * Includes changes in inventory and pipeline leaks. ** Counting volumes withheld as production tax. In the hydrocarbon area, Edison has an integrated presence, rang- (1) The data for 2008 have been restated in accordance with the new classification criteria adopted. ing from exploration to production, importation, distribution and sales of natural gas and oil. As part of Edison’s commitment to improve Italy’s energy mix and OIL – SOURCES (thousands of barrels) achieve greater independence from individual hydrocarbon pro- 2008 (1) 2009 2010 ∆% ducing countries, the Adriatic LNG’s Rovigo regasification termi- Production in Italy 1,729 1,703 2,331 36.9% nal was commissioned in 2009. It will make it possible to import 8 Production outside Italy* 0 957 1,159 21.1% billion cubic meters of natural gas a year (6.4 billion cubic meters Total sources in Italy* 1,729 2,660 3,490 31.2% reserved for Edison). * Counting volumes withheld as production tax. In addition, Edison is developing strategic supply infrastructures (1) The data for 2008 have been restated in accordance with the new classification criteria adopted. for Italy and Europe, such as the ITGI and GALSI pipelines to im- port natural gas from the Caspian Sea basin and Algeria. Also in the international arena, Edison is working to further strengthen its presence in the hydrocarbon sector through the development of the Abu Qir field in Egypt and the discovery of new reserves in the North Sea. In the electric power area, Edison is present in Greece with ElpE- dison, the second largest operator in that country’s electric power industry, and is seeking additional growth opportunities in south- east Europe, Turkey and the Mediterranean Basin. Fortune Showcases Edison’s Reputation In 2010, Edison was again named one of the top Italian companies with the best international reputation, ranked second in the listing of “World’s Most Admired Companies” published by Fortune, a prestigious U.S. magazine. In the global ranking, Edison finished second among the companies with the best reputation in the energy industry and fourth in the world for its social responsibility and environmental activities. http://money.cnn.com/magazines/fortune/mostadmired/2011/intl/Italy.html 11 Sustainability Report 2010 n Who We Are
  • 12. STRUCTURE OF THE GROUP Edison is one of the key players in the Italian energy market, active an integrated business model that reflects Edison’s commitment in the procurement, production and distribution of electric power to the energy sector. The coordinated activities of different Group and natural gas. The Group’s structure is purposely designed to op- companies enable Edison to generate electric power with a low erate in all of the strategic areas of the electric power and natural environmental impact, which it offers in the deregulated market gas businesses. Specifically, its corporate organization is based on at increasingly competitive prices, for the benefit of its customers. ●● ELECTRIC ●● Power ●● RENEWABLE ●● Energy Marketing AND POWER assets International SOURCES management DISTRIBUTION Management of Development and Management and develop- Dispatching and Sales of electric power thermoelectric and management of interna- ment of wind farms and other sales on the Power and natural gas to end hydroelectric power tional thermoelectric power facilities for power generation Exchange and to customers plants plants and interconnection from renewable sources wholesalers infrastructures ●● Edipower Spa (2) ●● ElpEdison BV ●● Edison Energie ●● Edison Trading Spa ●● Edison Energia Spa Speciali Spa ●● Hydros Srl ●● Elite Spa ●● Dolomiti Edison Energy Srl ●● HYDROCARBON ●● Gas ●● Gas Supply ENERGY ASSETS International AND Logistics EFFICIENCY AND Hydrocarbon exploration and production; Development of international natural Management of procurement, SUSTAINABLE storage, transmission and distribution of gas interconnectors logistics and sales to whole- DEVELOPMENT natural gas in Italy and abroad salers and thermoelectric Solutions for the use of power plants sustainable energy ●● Edison International Spa ●● Itgi-Poseidon Sa ●● Abu Qir Petroleum Co ●● Galsi Spa l Electric Power Business Unit l Hydrocarbons Business Unit ●● Edison Stoccaggio Spa (*) l Main companies included in ●● Edison D.G. Spa (*) the scope of consolidation 1) Edison Spa, working through its Business Units and Corporate Activities, is directly engaged in the production of electric power (hydroelectric and thermoelectric) and produces , imports and distributes hydrocarbon products. 2) Edipower Spa is consolidated at 50% by the proportional method. (*) Company subject to unbundling requirements. Edison’s Commitment to Sustainability 1883 1992 Europe’s first power Edison introduces plant capable 1931 in Italy the 1994 of distributing a Edison begins 1966 combined-cycle Edison continuous supply to supply Merger with technology for publishes of power begins to natural gas to Montecatini; power plants its first operate at Milan Santa households in Montedison fueled with natural Environmental Radegonda. Milan. is born. gas. Report. 1800 1900 1881 1898 1963 1990 1993 Giuseppe Colombo founds The Bertini hyroelectric Italian electric Under the new The Edison the Committee to Promote power plant in Paderno utilities are National Energy Research the Use of Electric Power d’Adda is commissioned. nationalized. Plan, businesses Center opens in in Italy. The Committee will At that time, it was the are again allowed Trofarello (TO). become Società Generale most powerful power to build new power Italiana di Elettricità plant in Europe. plants, provided they Sistema Edison in 1884. use environmentally compatible 12 technologies.
  • 13. EDISON’S STRATEGIES FOR THE FUTURE Edison is ready to take up the challenge posed by the current generation market, maintain- over 12,400 scenario, building on its ability to grow by anticipating changes in ing its 15% share of the na- the market. Specifically, the Company intends to: tional generating capacity. MW ■■consolidate its competitive position in the Italian electric power Future investments will focus generation market and strengthen its role as the second largest mainly on completing existing in installed operator in the natural gas procurement area; projects, such as repowering capacity ■■focus its marketing strategy on expanding its presence in the small the former CIP6 power plants business-SOHO (Small Office and Home Office) and residential at Marghera Azotati and Bussi (about 300 MW) with LMS100 segments, leveraging its ability to offer both power and gas; units, with the aim of increasing the flexibility of production for the ■■increase and fully exploit the Abu Qir reserves, with the aim of cov- deregulated market, and on maintaining existing facilities. ering 15% of its hydrocarbon needs from internal production; In a context characterized by diminishing spark spreads, the avail- ■■offset a steady reduction in margins from regulated activities gen- ability of a portfolio of cutting-edge, efficient power plants of sig- erated by CIP6 electric power production with projects to triple nificant size provides Edison with sufficient flexibility to consider storage capacity; make-or-buy options and seize opportunities to optimize margins ■■participate, over the long term and consistent with the evolution by pursuing growth in the small business-SOHO and residential of the market, in the construction of two infrastructures to import segments. natural gas from Africa and the Middle East and in the programs In the wind power area, Edison’s goal is to carry out those projects to privatize the electric power industry currently under way in the for which it has received construction permits. In addition, early Balkans and in Turkey. in 2010, the Company signed a definitive contract to buy from The Group’s rate of growth will be modulated to make sure that Gamesa 100% of Parco Eolico San Francesco Srl, a company capital expenditure levels are consistent with changes in energy that is completing construction of a 26 MW facility in the munici- demand, taking also into account the need to maintain the finan- pality of Melissa (Crotone). In addition, a 30 MW wind farm was cial flexibility parameters required by the credit rating assigned to commissioned in Mistretta, Sicily, in the first quarter of 2010 the Company by the rating agencies. The investments planned in the hydroelectric area will include projects to maintain the production capacity of the existing Strategies for the Electric Power Operations power plants and activities that will result in the production In the electric power sector in Italy, having completed one of the of new green certificates. In addition to producing and sell- most ambitious programs to expand generating capacity carried ing energy generated from renewable sources, Edison will be out in Europe in the past 10 years and reached an installed ca- increasingly focused on developing new energy efficiency ser- pacity of over 12,400 MW at the end of 2010, Edison intends to vices for its customers, through a business unit established consolidate its competitive position in the Italian electric power specifically for this purpose in 2009. 1997 2007 Edison’s Bussi power plant is the first facility in A 400-MW turbogas power plant fueled 2009 Italy to receive ISO 14001 with a mixture that A Corporate environmental certification. 2004 includes “lean” natural Responsibility The CET 3 power plant Ten years after gas from local deposits Department is in Taranto is the first publishing its first is commissioned in established and Edison facility in the world to use, Environmental Report, Candela (FG). The steam publishes a Human on an industrial scale, a Edison publishes its generated by the facility Rights Policy. combined-cycle system first Sustainability is used to heat about 150 Elpedison Power, fueled with recycled gas Report and approves acres of greenhouses Greece’s second from the neighboring steel the 231 Organizational built by a local floricultural largest electric power mill complex. Model. business. operator, is created. 2000 1996 2002 2005 2008 2010 Edison commissions Edison Energie Edison joins Publication of Start of the project to its first wind farm. Speciali the U.N. Global the Sustainable adopt the guidelines of The farm is located (renewable Compact. Development Policy. the ISO 26000 standard. in Casone Romano, sources) is the A Sustainable Edison establishes a in the municipality of first organization Development Business working group on human Castelnuovo della in Italy to receive Unit is established. rights. Daunia, province of multi-site EMAS Foggia. registration. 13
  • 14. At the international level, also in the electric power generation Over the long-term, taking into account market trends and condi- sector, Edison plans to complete the projects launched in Greece tions for the procurement of natural gas, Edison intends to partici- through Elpedison, a 50-50 joint venture with Hellenic Petroleum. pate in the development of two infrastructures to import natural Elpedison is currently Greece’s second largest electric power op- gas from Africa and the Middle East that will allow Italy to play a erator, with its T-Power facility (a 390 MW CCGT system), which is key role, thanks to its preferential position in the Mediterranean: already operational, and the Thisvi power plant (a 410 MW CCGT ■■The Galsi pipeline, which will bring 8 billion cubic meters of facility). natural gas a year from Algeria to Italy (Algeria-Sardinia-Italy). Additional growth opportunities available through participation in Edison is involved with the international segment of the project. the privatization programs currently under way in the Balkans and ■■The ITGI (Interconnector Turkey-Greece-Italy) pipeline, which Turkey will be assessed taking into account the evolution of the will link Italy with the Caspian Sea basin and deliver up to 10 bil- macroeconmic scenario and the regulatory framework. lion cubic meters of natural gas a year. Edison is a 50% partner with Depa in the Italy-Greece segment of the project. The construction of these two pipelines will enable Edison to fur- Strategies for the Hydrocarbons Operations ther diversify its portfolio of procurement sources. In the coming years, significant amounts will be invested in hy- drocarbon exploration and production activities, focusing primarily on increasing and fully exploiting the Abu Qir reserves, in Egypt. In this area, 2009 was a landmark year in the development of Edison’s strategy in the hydrocarbon area. Specifically, in Janu- ary 2009, Edison, the Arab Republic of Egypt and EGPC signed a contract awarding to Edison the Abu Qir offshore concession, together with the concession’s exploration, production and devel- opment rights for 20 years, extendable by an additional 10 years at Edison’s request. The Abu Qir fields have been operational since the 1980s. Cur- rently, they produce through three platforms about 1.5 billion cu- bic meters of natural gas and 1.5 million barrels of liquids a year. Based on the development plan, production should reach its peak over the next two or three years. Thanks to the Abu Qir’s contri- bution, Edison will be able to achieve the strategic objective of covering with internal production 15% of its hydrocarbon needs. In addition, as part of its effort to improve the reliability of Italy’s gas system, the Group will expand its projects in the gas storage area. Specifically, work started at the end of 2009 on a project to increase the capacity of the Collalto field from the current 400 million standard cubic meters of working gas to more than 800 million standard cubic meters, with the peak delivery rate rising from 3.5 million standard cubic meters a day to 9 million standard cubic meters a day in 2011. In addition, the work to standardize the capacity of the Cellino field was completed in the first half of 2010. The new San Potito and Cotignola project, for which the Group received a storage conces- sion in 2009, will enable Edison to triple its storage capacity. This capacity expansion will provide the Company with an EBITDA flow from regulated activities, which it can use to offset the impact of a gradual decrease in the revenues generated by production from CIP6 power plants. Who We Are n Sustainability Report 2010 14
  • 15. Edison’s International Development Edison intends to develop its presence in markets evaluating the possibility, currently being studied, to outside Italy, focusing initially on neighboring countries increase installed capacity, which would help reduce the and the Mediterranean Basin, with special emphasis on company’s average production cost and help support Greece, Turkey and the Balkans. margins during a period of falling market prices. The presence in Greece was developed with the aim of In addition, the exposure to highly volatile Power replicating in that market the Edison business model in Exchange prices is mitigated by the presence in the the electric power and natural gas sectors by: downstream market of Elpedison Trading. The function • establishing Elpedison, a joint venture with Hellenic of this wholly owned subsidiary of the Elpedison BV joint Petroleum, and two companies to generate electric venture (50% Edison, 50% Hellenic Petroleum), which power (Elpedison Power) and operate in the end- was established in the second half of 2009, is to operate customer market (Elpedison Trading); as a trading company for the sale of electric power. • establishing IGI Poseidon, a joint venture with DEPA, In the natural gas area, the Group’s strategy includes Greece’s largest public/private natural gas operator, both the development of the IGI pipeline and its that will develop a gas pipeline to transport to Greece, extension to the countries of Southeast Europe (IGB) Italy and the rest of Europe natural gas produced in the and a project for commercial collaboration with DEPA, Caspian Basin. which could enable Edison to supply over the medium term its gas to the Greek market and, specifically to In Turkey and the Balkans, the start of the process to Elpedison Power’s combined-cycle power plants. deregulate the electric power generation market could represent for Edison an interesting opportunity to In Turkey, in addition to the possibility of participating consider developing, through joint ventures with local in the privatization process, Edison is assessing, companies, hydroelectric power plants and thermoelectric together with local partners, several projects to develop facilities that burn fossil fuels different from gas, thereby hydroelectric power plants, renewable source facilities balancing its fuel mix and create a diversified portfolio of and facilities that burn fossil fuels different from gas. production facilities in Southeast Europe. In addition, Turkey is a country where Edison has already Similarly to many other countries in Europe, Greece established an industrial collaborative relationship experienced an unprecedented decrease in the demand in connection with the development of the ITGI for energy in 2009 (-5.8%, a smaller decline than in (Interconnector Turkey-Greece-Italy), an infrastructure Italy), which, together with a reduction in fuel prices, to import natural gas, of which the IGI project is the final caused electric power prices to plummet on the Power segment between Greece and Italy. Exchange. Despite this challenging situation, Edison Lastly, the Balkans offer attractive opportunities in continued to implement its investment projects in this connection with the deregulation process required to area, with the aim of seizing the opportunities that modernize the existing facilities, which consist mainly changing market conditions are providing. In 2010, of lignite and hydroelectric power plants. Edison is Elpedison Power completed the construction of a second participating in an international call for tenders issued combined-cycle power plant with a capacity of about 420 by the electric power agency of the Republic of Serbia MW located near Thisvi, which joined a power plant of for the purpose of choosing an industrial partner to build about 390 MW that has been operating in Thessaloniki and operate two lignite power plants with a capacity of since the end of 2005. Elpedison Power is carefully 700 MW each. 15 Sustainability Report 2010 n Who We Are
  • 16. Main Projects Completed in 2010 The main events with a significant impact on the development of Edison’s activities in 2010 are summarized below. ITGI Gas Pipeline: The Agreement to Build the Greece- Vega Field: Italy’s Largest Offshore Oil Platform Is Bulgaria Pipeline Bypass (IGB) Is Finalized and an Back in Business Agreement Allowing Transit Through Turkey Is Signed On June 25, 2010, in Siracusa, Sicily, production from On March 4, 2010, at a meeting in Thessaloniki, BEH the Vega oil field (60% Edison, as operator, and 40% (Bulgarian Energy Holding) and IGI Poseidon Sa (a 50-50 Eni) resumed upon completion of the installation of a joint venture of DEPA, Greece’s national gas company, new oil storage system. This FSO (Floating Storage and Edison) finalized an agreement to establish an asset and Offloading) system is connected, through three company (BEH 50% and IGI Poseidon Sa 50%) that will underwater lines, with the oil platform, where the build the new IGB (Interconnector Greece–Bulgaria) production facilities are located. The mooring system natural gas pipeline. The IGB pipeline will have a length of the FSO Leonis (consisting of a buoy-yoke-tanker of about 160 km, running between Komotini (Greece) beam) was entirely designed by Edison and provides the and Stara Zagora (Bulgaria). With an annual capacity of highest level of security even under extreme weather 3 to 5 billion cubic meters of natural gas, it will provide and sea conditions. The Vega field is located in the Strait Bulgaria with access to new supply sources by way of of Sicily, about 12 miles off the Pozzallo (Siracusa) Greece. Planned investments total 140 million euros coast. The field began producing in 1987 and is currently and the project is expected to have access to about flowing oil from 20 wells. From 1987 to present, the 45 million euros in funding under the EU’s European field has produced 55.5 million barrels of oil. It has been Economic Recovery Plan. estimated that the Vega field is capable of producing an Engineering activities in preparation for construction will additional 12 million barrels of oil. begin once the agreement is officially approved by the respective companies, with the pipeline expected to go Edison Expands in Renewables Acquiring a 26-MW on stream in 2013. Wind Farm in Melissa (KR) Subsequently, meeting in Sofia (Bulgaria) on November On July 20, 2010, Edison, acting through its Edison 30, 2010, Edison, DEPA, IGI Poseidon S.A. and Bulgarian Energie Speciali Spa subsidiary, closed the purchase Energy Holding EAD signed documents establishing from Gamesa Energia Sa of 100% of Parco Eolico San a company called Natural Gas Interconnector Greece Francesco Srl, which owns a fully operational 26-MW Bulgaria EAD (IGB EAD), which will be responsible for wind farm in the municipality of Melissa (KR). The developing, building and operating a new IGB natural San Francesco facility in Melissa (KR) is capable of gas pipeline linking Greece with Bulgaria. generating about 46 Gigawatt Hours of power a year. Lastly, on June 17, 2010, at a meeting in Ankara, Edison, Edison currently operates facilities with more than 2,100 DEPA and Botas (Turkey’s national gas company) signed MW of production capacity from renewable sources. a Memorandum of Understanding allowing transit through Turkey for natural gas delivered by the ITGI Edison: New Gas Discovery in the Sea of Norway (Turkey-Greece-Italy Interconnector). This project is the first component being built in Europe of the so-called In September 2010, a new gas field was discovered in “Southern Corridor,” an infrastructure recognized by the the Sea of Norway. The new well falls within production European Union as a “Project of European Interest” and license 435 (Zidane). The well’s licensee consortium included in the European Economic Recovery Plan with includes Edison (20%), RWE (40% and operator), Maersk proposed funding of 100 million euros. The agreement Oil Norway (20%) and Norwegian Energy Company sets forth the general terms and conditions governing (20%). Estimates of the recoverable gas range between 5 the transit of the ITGI through Turkey and the use of and 18 billion standard cubic meters. the available capacity in the Turkish network operated by Botas, up to the border with Greece, for the gas Edison Joins the Main Gas Exchanges of Continental volumes required by the ITGI gas pipeline. This agreement Europe strengthens the partnership between Edison, DEPA and Botas, by creating the possibility for Botas to acquire an At the end of December, Edison completed the interest in IGI Poseidon Sa. This company, which is currently process of registering with the main gas exchanges of owned in equal shares by Edison and DEPA, is responsible Continental Europe, qualifying as an operator on the for the construction of an underwater gas pipeline Endex TTF (Holland), the EEX Gas (Germany) and the between Greece and Italy (the Poseidon gas pipeline). The newly established GME (Italy). companies involved will also jointly evaluate the possibility Edison intends to broaden the network of Gas of a collaborative arrangement for implementing the Exchanges where it can operate and will soon begin the expansion of the Turkish network that will be required to process of registering with the CEGH Gas Exchange in allow the transit of ITGI gas. Austria. Who We Are n Sustainability Report 2010 16
  • 17. OUR RESPONSIBILITY NDUCT AND COR S CO PO N ES R SI lity Inte ATE BU ega gri A ty CT Values and Business Conduct IN L OTEC TION AND E MP I PR Com OW CS D ty VI Edison’s fundamental principles of eth- N ntiali A e mit ER TI impr m HI NT nfid ove en E ET ics, which are set forth in the Group’s S o me t t M E n EN M C o Code of Ethics, provide the foundation Professional LOY T O Absence of conflicts t for its corporate culture and represent COMMITMENT P FA ETHICS IN EM TO SUSTAINABLE development SSOC the standard of conduct that all Group DEVELOPMENT AND Transparency RESPONSIBLE BEHAVIOR of interest employees are required to follow. Loyalty TOWARD THE PUBLIC IATES Promotion Edison supports the Global Compact, an initiative launched by the of sustainable development United Nations by which companies agree to uphold and publicize Responsible behavior toward the public ten universal principles that cover human rights, labor standards, Eq na l, lo ua tio fe ty environmental protection and anti-corruption. pp p a d sa o rt u u ni O c c th an Since 2009, Edison has been a member of the Italian Network of ti e s heal the U.N. Global Compact, which it supports as a tangible sign of its Re s spe u al active commitment to the advancement of these issues. ct fo ivi d r t h e d i g n it y o f i n d Edison’s Mission, Code of Ethics, Company Values, Sustainable Development Policy and its new Human Rights Policy are the key elements that help define the Group’s strategies and guide the daily conduct of all of its employees. Edison’s Values: SERVICE INTEGRITY. We want to earn the confidence of all those who work with us by keeping our promises, behaving transparently and INTEGRITY EXCELLENCE assuming responsibility for all of our actions. RESPECT. We respect our employees, our customers, our share- holders and the communities and the environment in which we RESPECT SPEED work. We view contributing to improving the quality of life and to social progress as a duty. TEAM SPIRIT. We believe that the best results are achieved INNOVATION TEAM SPIRIT through team work, in collaboration with our colleagues and our customers. SERVICE. We are firmly committed to providing effective and flexible solutions for the needs of our customers and to establish- ing lasting partnerships with them. EXCELLENCE. We pursue with all our energy the commitment to continuously improve our results and our services. For us, a job Edison’s Values, which are rooted in its well done is not enough: we want to be the best. Code of Ethics, guide us in the way we SPEED. We always want to be ahead of the curve, ready to antic- do business and interact with others. ipate changes and respond with agility and flexibility to the needs of the market. Our people don’t just work hard, they work quickly. INNOVATION. We want to deserve our pioneering reputation by challenging conventional wisdom and seeking new ways to pro- duce and distribute energy. Edison’s mission is to supply its customers with high quality energy and services, working in partnership with its suppliers to develop and deploy more efficient technologies that are compatible with the environment and increase safety. 17 Sustainability Report 2010 n Who We Are
  • 18. corporate governance ●● SHAREHOLDERS’ MEETING l MANAGEMENT ENTITIES l CONTROL ENTITIES Approves the financial statements, elects the Board of Directors and l MANAGEMENT AND CONTROL ENTITIES the Board of Statutory Auditors, appoints the Independent Auditors and approves amendments to the Bylaws ●● BOARD OF ●● BOARD OF STATUTORY ●● INDEPENDENT DIRECTORS AUDITORS AUDITORS Defines the Company’s overall Monitors compliance with Audit the Company’s strategy and is responsible for the law and the Bylaws and financial statements and overseeing its implementation the Company’s operating perform regular reviews of its performance accounting records ●● STRATEGY ●● cOMPENSATION ●● AUDIT COMMITTEE ●● COMMITTEE OF ●● OVERSIGHT COMMITTEE COMMITTEE Supports the Board of INDEPENDENT BOARD Develops, evaluates Makes recommendations Directors in assessing the DIRECTORS Ensures that the “231 and recommends to about the compensation effectiveness of the system Performs the tasks required Model” is functioning the Board of Directors of Directors with special of internal controls, the by the Consob Regulations effectively and is regularly strategic options for assignments and about accounting principles and governing related-party updated Edison and the Group incentive and compensation the audit plan transactions and relevant plans for top management Company procedures Edison’s system of corporate governance is the set of standards Edison’s governance structure also includes the support commit- and behavior guidelines deployed by the Company to ensure that its tees established by the Chief Executive Officer, whose members governance bodies and control systems are functioning efficiently are the managers of the various departments and business units, and transparently. In developing its governance structure, Edison the system of internal controls, the Code of Ethics, the system of adopted the principles and implementation criteria recommended by powers and proxies and the organizational structure. the Corporate Governance Code promoted by Borsa Italiana (2006 version). This structure includes the following governance bodies: ■■Shareholders’ Meeting ■■Board of Directors ■■Board of Statutory Auditors ■■Independent Auditors CORPORATE GOVERNANCE Unit of measure 2008 2009 2010 Total number of BoD (Board of Directors) members 13 13 13 Number of Directors with executive authority on the BoD 1 1 1 Number of independent Directors on the BoD 3 3 3 Number of women on the BoD 0 0 0 Number of BoD meetings 8 8 7 Average attendance of BoD meetings by Directors % 97.1 96.1 90.0 Average attendance of BoD meetings by Statutory Auditors % 83.3 83.3 87.9 Number of Audit Committee meetings 6 5 5 Number of Compensation Committee meetings 4 7 4 Number of Strategy Committee meetings 4 6 5 Number of meetings of the Board of Statutory Auditors 11 11 14 (1) The Chairman does not perform any function requiring executive authority. Who We Are n Sustainability Report 2010 18
  • 19. Sustainability Governance The corporate governance system adopted by Edison defines Over the years, Edison adopted the tools needed for an effec- and regulates a series of activities reserved for the BoD, such tive and efficient governance of its corporate social responsibility. as transactions with related parties, determination of Directors’ Starting in 2009, Edison began the process of making CSR an compensation and assessment of their performance, and provides integral part of its business activities, further developing it thanks procedures to prevent the occurrence of conflicts of interest. More to the adoption of new policies and the launch of important new information is provided in the Report on Corporate Governance, projects in such areas as human rights and biodiversity. which is available online at: www.edison.it. A Corporate Social Responsibility function was officially estab- In the performance of its tasks, the Board of Directors is assisted lished in September 2009. This new function is responsible for by the following four consulting committees: managing and coordinating communication and reporting activi- ■■Strategy Committee; ties concerning Corporate Social Responsibility processes, spe- ■■Compensation Committee; cifically with regard to the Group’s Sustainability Report, and for ■■Audit Committee; providing specialized support to the Group’s Departments and ■■Committee of Independent Directors (operational as of Business Units in the process of identifying and assessing envi- January 1, 2011). ronmental and social responsibility issues suitable for integration in their respective operating programs. System of Internal Controls The manager of the CSR function reports directly to the manager Edison’s system of internal controls is a structured and organic set of the External Relations and Communications Department, which of rules and procedures and organizational structures designed to is a staff function of the Chief Executive Officer. prevent or minimize the impact of unexpected results and allow At the end of 2009, the Company adopted a Human Rights Policy the Company to achieve its strategic and operating objectives, that provides a more comprehensive and systemic coverage of comply with statutory and regulatory requirements and provide fair sustainability issues formerly addressed in part by the Environ- and transparent disclosures internally and to the market. ment, Safety and Quality Policy and the Code of Ethics and by the Operational audits covered all of the Company’s businesses, in- Sustainable Development Policy. cluding issues with a social and environmental impact. Lastly, at the end of 2010, Edison launched a project aimed at Work carried out in this area in 2010 included six major audit determining and assessing the level of compliance with the “core engagements that concerned mainly customer relations, external subjects” identified in the ISO 26000 guidelines. relations, counterparty risk and occupational safety. In 2011, the Company plans to perform the same number of audits focused mainly on customer relations, external relations, hydroelectric op- erating activities and projects for the development of renewable source facilities, wind farms in particular. In addition, most audit engagements will include specific modules to assess compliance with the Code of Ethics. In 2010, with regard to training concerning topics covered by Legislative Decree No. 231/01 and fraud prevention, 30 Edison Group employees attended courses that covered updates to the Organizational Model. As for the specific occupational safety is- sues incorporated into the Model in 2008, Edipower developed a training program in the first quarter of 2010 to bring all of the relevant parties up to date with regard to regulatory changes and the new model. 19 Sustainability Report 2010 n Who We Are
  • 20. Edison and ISO 26000 Management Systems and the Audit Process Edison addresses environmental and safety issues by means of ISO 26000, the standard that provides voluntary management systems, which, thanks to their adoption at virtu- Corporate Social Responsibility (CSR) guidelines ally all production facilities, enabled the Group to achieve levels applicable to any type of organization, was published on November 1, 2010. of excellence with regard both to its ability to communicate and interact with third parties who are affected by or involved in the The ISO 26000 standard provides organizations with a framework for understanding CSR and performance of its environmental activities and to its ability to ac- to help them integrate, implement and promote tivate, motivate and maximize the contributions of all interested socially responsible conduct within the organization parties within the organization. and throughout its sphere of influence. Edison was the first company in Italy to receive ISO 14001 and ISO 26000 is not a certifiable standard. However, EMAS environmental certifications. it is a model that organizations can use as a Presently, 96% of Edison’s activity locations (electric power and hy- template for the guidelines of their internal drocarbons) are covered by ISO14001 certification, with 51% also processes. Because ISO 26000 is a guideline and not a standard, a failure to comply with one holding EMAS certification and 80% OHSAS 18001 certified. of its requirements, instead of constituting a The objectives achieved in 2010 included the following: nonconformity issue, should be viewed as a signal ■■Completion of the certification process for the integrated envi- to the organization that a specific area requires ronmental and safety management system for the Sarago - Ma- attention or, possibly, remedial action. ria a Mare site and the Transportation Operating Unit of Edison The project launched by Edison is designed to Stoccaggio (hydrocarbons operations). measure to what degree activities already carried ■■On May 13, 2010, certification of the Engineering Department’s meet the expectations of the guidelines for the following six key issues: human rights, labor Health and Safety Management System in accordance with the practices, environment, fair operating practices, BSI OHSAS 18001 standard. The first certification renewal consumer issues, community involvement and inspection was completed successfully in October 2010. The development. safety management system is being integrated into the quality The first phase of the project entailed identifying management system, which is already certified. the scope of implementation of the issues covered The steady increase in certified locations demonstrates the Com- by the standard. Specifically, it involved developing pany’s commitment and attention to environmental and safety is- a methodology to determine which issues were most relevant and, on that basis, carry out a more sues. A tool in this area is provided by the internal auditing pro- detailed assessment process. Accordingly, the cess, which is designed to bolster and improve the handling of Company identified a series of criteria, consistent operational practices. Compliance with relevant standards has with a risk-based logic, that enabled it to identify reached outstanding levels, system activities have become com- its key issues. In 2011, this project will include mon practice and operational competency is growing and wide- a more in-depth analysis of these key issues, with the aim of identifying any gaps between the spread. Consequently, as independent audits have also shown, practices currently implemented by Edison and the situations of statutory non-compliance are virtually non-existent recommendations of the reference guidelines. and the risk levels of field activities are kept under control and managed in accordance with system rules. Who We Are n Sustainability Report 2010 20