Being able to give and receive praise is one of those qualities that helps us stand out from the crowd. Ask yourself some questions: When was the last time you gave praise? How did this make you feel? How well was it received? When was the last time your received praise? How did it make you feel? And did you accept it or brush it off? Often we aren’t used to giving and/or receiving praise. It may be a worthwhile exercise to stand back and look at the 'Culture' of your workplace. Does it promote praise and recognition as part of its culture?

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Giving and Receiving Praise
Praise is a very effective management tool that encourages and motivates your people. Used
correctly it can enhance the overall working environment and ensure that people are motivated and
empowered to achieve results for your company.
The 4 Stages to Follow
When you give praise you want it to work effectively so that individuals know what elements of their
performance to repeat in future:
Step One Refer to the situation. Put it in context
Step Two Highlight the specific skill/quality/behaviour
Step Three Describe the benefit/effect/result
Step Four Pause to let it “SINK IN”
The Three Degrees
When giving praise to an individual it is worth considering how you want to go about doing that:
In Private Face to face in a private office may be the most common approach
In Public
In front of others in a team meeting demonstrates your approval and
raises the status of the person being praised
In Writing Praise in the form of a letter or a “thank you” card is much appreciated, it
can also be a good idea to cc copies of letters to Senior Managers.