1. TRAININGS Zaira Elias
 OSHA Training– 30 Hour Occupational andHealthTraining
 C-TPATOverviewcourse
 ISO9000 - TrainingCourse Completion –2003
 IntroductiontoBio-Terrorism(FDA)- PeterQuinter,Esq.Becker&Poliakoff ,2004
 TranslatingCustomerSatisfactionintoProfits,2004
 Impact on9/11 Securitymeasures onSouthFloridaInternational BusinessCommunity,2003
 TSA – Trainingon new regulationsaffectingthe indirectCarriers,2003 FCBF
 HazardousCourse completed(HarmonizedCodes) 2002
 Six Month (10 hour days) extensive training in Tariffs; Harmonized Codes; Rules &
Regulations pertaining to the maritime industry; Concepts & Standards for each
country in the Americas
PRESENTATIONS
 Cotecna’s newcontract Venezuela Pre-ShipmentInspections,2003
 NCBFAA – Brief presentationonInspectionServices(Orlando ,Fl), 2003
 Established andISO9000 QualityManagementsystemC-TPATcertificationwithUSCustoms
and overseasagentsandmanufacturers,2004
 PresentaCustomerService-Motivationcourse tostaff (70),2004
 Re-startup presentationtoVenezuelanPSI,2004
 ThirtyYear Anniversarypresentation/cocktailforInternational Community,2004
AWARDS & HONORS
 Excellence inMarketing,2004-WTC
 RecognitionasTeamLeaderMotivatorto Cotecna Staff,2003
 FCBF (FloridaCustomsBrokersForwardersAssociation)appreciationaward
 FCBF Gala Committee recognitionfortime andeffort,2003-2004
 AppreciationforparticipationinMaersk RecognitionCommittee,2002
 Honoredfordevelopingabusinessdevelopmentplantothe CaribbeanIslands,2002.Maersk
 Awardfor outstandingsales,1996 BernuthLines
COMMITTEES and ORGANIZATIONS
 Special CommitteeonInternational Cargo,Present
 GreaterMiami Chamberof Commerce + monthlycustomsmeeting ,2004
 FloridaCustomsBrokersForwardersAssociation,2000-Present
 Involvedinseveral International steeringcommittees
 FloridaForeignTrade Association,Doral West,Coral Gables,EcuadorandVenezuelan Chamber
of Commerce , 2001-2006 WorldTrade CenterMiami,2003-Present

2. ZAIRA ELIAS
EMPLOYMENTHISTORY /Previous
Jan 1999-2001 MAERSK-SEALAND Miami,Florida
BusinessDevelopmentSpecialist- Sales
 Preparedand presentedcostanalysis; action plans to secure target accounts
 Negotiatedservice contracts accounts on a quarterly base
 Expandedclientbase from 165 to 300 accounts, hence consistentlyexceededrevenue goals
annually by an average of $1.5 million peryear
 Increasedoverall market share inthe Caribbean service by 15% to 37% and 6% to 22% for the
Central American Service
 Established and maintainedclose workingrelationshipswith accounts out of state using
various methods:Regular Followup; letters;Mailingsand sales calls
 Network Marketedin the International Trade through various organizations
1998-1999 BARROW INDUSTRIES Miami, Florida
SeniorExport SalesRepresentative
 Responsible foroutside sales,meetingquotas, and office personnel
 Managed accounts payable/receivable andcredit analysis
 Preparedexpense reportsand credit card reconciliations
 DevelopedExcellence inSalesTrainingCourse
1994-1998 BERNUTH LINES Miami,Florida
Pricing and SalesAnalyst
 Handledall functionsfrom quoting to manifest - processingof documentation
 AnsweringPhones,quoting,rates, dealingwith walk-incustomers,processingpayments,
closingsalescontracts
 Coordinatingof the equipmentcontrol functions,which includedRail,Truck and Air if needed.
This entailed the knowledge ofempty containers, the equipmentpool stations, the
aggressive dealingswiththe truckers and all carriers
 Dealingswith the Manifest
 Monitoredrate activity and maintainedcurrent and competitive marketing conditions
 Filedtariffsdaily and assured distributionthroughout the company
 Supervisionand Training of10 customerservice representatives

3. 1992-1994 FAROVI SHIPPING Miami,Florida
Rate Specialist/ Export Department
 Quoting Rates, answeringcalls,Rating Break bulk Shipments
 (Heavy Equipment) Extensive Coordinationofspecial equipment,includingthe calculations
and conversionfrom and to the metricsystem as well as American system
1991-1992 TECMARINE LINES Miami,Florida
Pricing and Rate Analyst
 FiledTariffsdaily and assured distributionthroughout company
 Quoted,Rated, Auditedand Quoted Northbound,Southbound & InterislandBillsof Lading
 CoordinatedManifest for Northbound & Southbound Cargo
 MaintainedStatistics in orderto remaincompetitive
1990-1991 SEALAND STEAMSHIP LINE Fort Lauderdale,Fl
Rate Specialist
 Americas Divisionwas transferredto South Florida and therefore an Extensive 6 month
Training (8 Hour Days) , includingextensive RulesandRegulationsand testing
 Rated billsof Lading (1600 perweek).Daily functions involvingthe interpretationof
regulations in order to maintain competitiveness.Ratingofbillsof lading were done manually
 Company relocatedto Texas , was referredtoTecmarines Lines.
 10 years later, Maersk and Sealandmerged.
1988-1990 Security PacificFinance Miami,Florida
Loan Officer/ Retail Division
1985-1988 Steinwayand Sons Astoria, NY
CreditAssistant Manager