Resume

1. Ella Luckett
186 Jefferson Street, Apt 2R (917) 495-1770
Brooklyn, NY 11237 luckett.ella@gmail.com
Skills Summary
Inspirational team leader; Positive,listening based coaching, Strong interpersonal communication; Process
problem solving, Training and development, Educational program design; Recruitment and enrollment in a
mission based organization, Strong organizational, prioritization skills, and time management skills;
MicrosoftWord, Excel,Quickbooks,Squarespace, Quicklearner of programs and software.
Education
CertificationinPositivePsychology 2016
TheFlourishingCenter
Writingforthe Web and Social Media 2016
NYU
CoachinginLeadershipManagement,andSalesTraining 2011
Fido Communications
BachelorofArts 1998
Universityof California,Santa Cruz,Major:Psychology,dance
Relevant Experience
BusinessManager, Founder
Jai Yoga Arts, Brooklyn, NY 2011 – 2016
Start Up
 Fast paced execution of complete business set up. From space renovation, to team onboarding,
website and media design, software implementation, and more, on a tight budget
Recruitment Leadership and coaching
 Recruited, hired and supervised: Operations manager, Marketing Assistant, Customer Service
Representatives, and teachers. 20 total staff
 Providedtraining and coaching in skills enhancement, positive process, and customer
connection.
 Empowered employees to take initiative, encouraged creativeinnovation
Customer Service
 Worked closely with management team to serve customers’ needs and process feedback
 Created multi-staged registration cycle– prioritizing positive client experience
 Established and maintained distinct and purposefully welcoming atmosphere for staff and
clients
Writing and Teaching
 Created and led 200-hour teacher training course
 Authored 100+ page course curriculum
 Wrote Monthly essays and newsletters
Business Navigation

2. Ella Luckett
 Worked closely with management and business team to observe trends and make strategic
decisions
Marketing
 Website creation and maintenance
 Social media marketing
 Designed print and online marketing material
Administrative
 HR Compliance, Onboarding process, Payrollmanagement
 Accounting: (Quickbooks,Excel)
 Employee scheduling: (36 classes per week, 18 teachers)
PartnershipCoordinator
Green Mountain Energy, New York City 2010-2013
 Coordinated with small business owners for promotional events
 Devised incentive programs for a mutually beneficial return for both businesses
Yoga and MeditationTeacher
2008-2011
 Taught Yogain studios, gyms, corporate officesand privately in homes
 Providedpersonal coaching
Lead Generation Representative, Team Lead
ETI Sales Support 2006-2009
 Outgoing call center Business to Business lead generation representative
 Learned various products and services in order to assess the viability of potential clients
 Set appointments and managed database withdetailed notes
Notable Accomplishments
FeaturedSpeaker
Yoga Alliance LeadershipConference. 2011
Topic:Psychology of the Student
CommunityOrganizer
Off the Mat Into the World 2008
Lead the community in raising FiveThousand dollars forthe Cambodian Children’s fund.
Interests
Hiking, Travel,Theater, Dance, Yoga
References provideduponrequest.