Outsourcing facility management .. keys for client

1. CPD WORKSHOPS
Outsourcing Facility Management: Keys For Client
Emad Yasir Abu Shomer
Real Estate Asset Management And Operations Manager
Al-Saedan Real Estate Co.

2. FM Market in KSA
WHY WE ARE HERE ??
$6 Billion
In 2000
$30 Billion
In 2018
$52 Billion
In 2024

3. Today, outsourcing “OUTside reSOURCe usING” is used primarily as a tool
of strategic business management.
Companies are broadening their approach to outsourcing as they begin to
view it as more than a simple cost-cutting play.
Priority task of outsourcing is making clients concentrate on core-business
while increasing the efficiency and quality of their non-core activities and
reduce operating costs.
WHY WE ARE HEREWhy Outsourcing ??

4. Add a Footer
FM outsourcing or not ??
Keys to make the decision

5. Does the task represent a temporary
or recurring need?
Is there a competitive advantage of doing
the task in-house?
Are the costs of the service lower
than what it would cost in time and
manpower to do in-house?
Can the task be handled more efficiently
(with regard to knowledge, costs) externally?
Key considerations before taking the final decision

6. Selecting a New Facility
Services Provider
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7. The selection of a new facility service provider is a huge decision for an
organization and its importance cannot be understated. After all, a facility
service provider can influence the overall workplace performance, business
efficiency, employee well-being, productivity and not least talent attraction
and retention.

8. The facility services
provider has a strong
transition process in
place
The facility services
provider is dedicated to
employee training and
development
The facility services
provider acts on the
importance of diversity
The facility service
provider offers
scalability
The facility service
provider serves your
purpose
5 key things you need to look for when selecting a new facility services provider

9. Q & A
FM Current Situation

10. To discuss the FM current situation about service
providers in presenting their services to clients, Let's
have this imaginary example.
Let’s eat a Burger … ;)
WHY WE ARE HEREThe Burger Example

11.  Old O&M procedures & standards.
 Just integrate many contracts in major
contracts.
 Low costumers satisfaction.
 Limited service options.
 Depends on the INPUT.
 Proper O&M procedures & standards.
 Integrate all the contracts in one contract.
 Using CAFM softwares.
 High efficient & better quality services.
 High costumers satisfaction.
 Provide more options & new technologies.
 Depends on the OUTPUT.

12.  Just change the name from O&M to FM company.
 Just changing in presented style of service.
 Provide options to get more profit.
 Offering low price quotations which make
unfair comparison with the reputed
companies.
 Provide a luxury service with introducing it as
the standard of the service.
 Provide useless options to get more profits
 Offering high price quotations which make
the clients top management detract of
changing to outsource.

13. Q & A

14. Emad Yasir Abu Shomer
Real Estate Asset Management And Operation Manager
AlSaedan Real Estate Co.
e_abushomer@hotmail.com +966-562695349