1. Oracle Analytics Case study
Jamal Syed - Director, BI

2. Agenda
Introduction
Client Profile
Engagement Drivers
Business Challenges
Solution
Results
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
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3. Who is Emtec?

4. Emtec… ‘Big enough to do the work, small enough to care’
EMTEC THE COMPANY
• Serving clients for over 46 years
• 14 locations, including 8 development centers
• Voted One of the Top 100 Places to Work by Crain’s
Chicago in 2012
• Our consultants have an average of 14 years of
experience. Nearly 45% have advanced certifications
• 73% of our PMs, Architects & Consultants worked at Tier
1 consultancies in a previous life
• $255M IT Services Provider
• Regularly compete & win against larger IT service
providers
US Locations
• Radnor, PA (HQ)
• Atlanta, GA
• Chicago, IL
• Dayton, OH
• Fremont, CA
• Jacksonville, FL
• Herndon, VA
• Minneapolis, MN
• Springfield, NJ
• St. Louis, MO
THE
WORLD
Global Offices
• Toronto, Canada
• Ottawa, Canada
• Pune, India
• Bangalore, India
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
• Emtec has completed more than 1,100 Package Application
engagements, including:
-
• Over 1,000 full-time professionals
EMTEC AROUND
EMTEC SERVICES AT A GLANCE
200+ Oracle ERP clients with more than 415 engagements
-
206 EPM / Hyperion & OBIEE clients and 323 engagements
-
186 Microsoft clients and more than 255 projects
• Emtec is a premier provider of SaaS and Emerging
technologies solutions, including 51 Salesforce Clients with
more than 75 engagements, Including Sales Cloud, Service
Cloud and Custom Cloud
• Emtec has performed more than 6.3M hours of application
development and maintenance work ranging from Business
Analysis to Product Development
• Emtec has served more than 565 Infrastructure services
clients where we have:
-
Deployed more than 1.85M servers, personal computers, tablets
and mobile devices
-
Installed or provided more than 925 exabytes of storage
(That’s a whole lot…)
-
Triaged more than 30,000 L1 support incidents
-
Implemented service management solutions for more than 125
clients
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5. Emtec’s five practice areas offer focused solutions to help our clients solve
complex business & IT challenges
From up-front strategy & consulting all the way to application, infrastructure & procurement services,
Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself.
Consulting Services
• IT Strategy & Planning
• IT Process Improvement
OFFERINGS
• IT Performance and
Governance
• Information Management:
− Big Data
− Business Intelligence
− Analytics
• Mobility Solutions
• Program and Project
Management
Package Application
Services (PAS)
Cloud Technologies
Application
Development &
Management Services
(ADMS)
Infrastructure
Services
• Oracle
− Fusion
− EBS
− PeopleSoft
− EPM : Including Hyperion
− OBIEE
• Cloud Strategy & Planning
• Portfolio Analysis
•
IT Service Mgmt.
• Salesforce.com Solutions
− Sales Cloud
− Service Cloud
− Marketing Cloud
− Force.com
• Application Advisory
Services
•
Data Center
•
Business Application
Infrastructure
•
End User Computing
• Microsoft
− AX and GP
− BI
− CRM
• Workday
•
Platforms
• Package Application:
Development, Maintenance
& Support
• SAP
• Functional: HCM, FM, SCM
• Cloud Application
Development
& Technology
• Private Virtual Cloud
• Cloud Applications
• Product Development
• Custom Application
Development & Maintenance
• Mobile solutions
• Quality Assurance & Testing
Services
PRACTICE FACTS
• Managed Services, Capacity
Management & Staffing
Services
• SWAT team of 45 highly
skilled Strategists, Architects
and Consultants
• 10 years of experience and
more than 75 projects
• 180 Specialists, including
Project Managers, Architects,
Consultants and Analysts
• More than 300 ERP & CRM
projects completed
• Expert team of Big Data,
business intelligence and
analytics professionals
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
• Specialized team of 25
Strategists, Project Managers,
Architects, and Consultants
• More than 90% certified
• 62 Customers & 112
engagements
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• Global workforce of nearly 750
associates (approximately 250
associates based in North
America)
• Provided more than 6.3M
hours of application
development and
maintenance services.
• Special expertise in Business
Analysis and Testing (among
other things)
• More than 100 associates
providing data center,
compute, network and storage
related services
• Value Add Reseller providing
full device lifecycle
management services for
more than 30 years
• IT Service Mgmt. BU having
supported more than 70
distinct clients

6. Client Profile
•
A leading healthcare company
•
Over 40,000 employees and over $36 Billion in revenue
•
Company markets its health insurance services in all 50 U.S. states, D.C. and
Puerto Rico, and has international business interests in Western Europe and
Asia.
•
Growth through mergers and acquisitions
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

7. Engagement Drivers
•Build a cross-functional reporting platform
•Self enablement of business users
•Mobile BI capability
•Dashboards and reports for quick analysis
•Build a foundation for an enterprise BI solution
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

8. BI Challenges - Business
•Data access: Data is not available when needed by decision makers
•Multiple data silos: Access databases pulled data from EBS for departmental BI
•Total IT dependency: Reports had to be run by IT against source systems
•Excel-based reporting: Only reporting tool for business user
•Manual calculations: All KPI calculated manually in Excel
•Only static reports: Business users cannot drill into the actual issues
•Delay in accessing business critical data: Delays from 2-6 weeks
•No standard definitions: Risk of inconsistent calculations and meanings
•Multiple reports for same information: Stitching and recalculation efforts
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

9. BI Challenges - IT
•Disparate data silos: Through acquisitions and multiple data capturing tools, there
are several data silos within organization
•Poor data quality: No data governance in place on both business and IT side. Data
duplication and conflicts are common
•IT as reporting warehouse: IT was overwhelmed with all ad-hoc report
requirements from business
•Multiple reporting tools: 2nd and 3rd generation tools required IT involvement for all
report development
•Broken stream of data: IT is forced to generate multiple reports for a single request.
Business would combine results to form a final report. This would result in multiple versions
of truth
•Transactional system overload: EBS is overloaded with duplicate report runs on
daily basis against live data
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

10. Overloaded ERP System
DAYS
Real-Time
Only ~2%!
REPORTS
Most Real-time Analysis Limited to
• a few days
• a few users
• a few reports
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
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Reliance on ERP reporting
tools creates a burden on
ERP system performance
• Multiple reports for
similar data set
• No real BI capabilities
• A lot of IT involvement

11. Engagement Goal
• Single version of truth
• Timely data for analysis
• BI for everyone
• Scalable solution
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

12. Single Version of Truth
•Establish single version of truth: Build a centralized enterprise
information model
•Build an information delivery infrastructure: Put the right tools in
place to establish the right infrastructure and standards
•Build a foundation for a true enterprise data warehouse: Start with
the corporate then extend it to the whole organization
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

13. Timely Data for Analysis
• Enable automated integration of data
• Create enterprise wide calculations for specific KPIs
• Enable multiple delivery mechanisms
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

14. BI for Everyone
•Build a self service BI model that enables end users to get to their data
on their own, without heavily relying on IT
•Provide end users with ad-hoc capability
•Replace Excel with a true BI centric toolset
•Transform static reports into interactive drillable reports
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

15. Scalable Solution
• Reportable data mart that can grow to be an enterprise data warehouse
• Start with a focus group for quick wins
• Expand to rest of the organization one group at a time
• Build a framework to extend BI to users who have no exposure to BI
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

16. BI Optimization Roadmap
Optimization Roadmap
Optimizing BI
Extend Reach
and Capabilities
Build a
Framework for
Enterprise BI
Align the
Business and IT
Govern the Process
BI for everyone
Build a BICC
Establish
Accountability
Empower the People
Improve EndUser Adoption
Train EndUsers
Leverage
Technology
Reduce
Fragmentation
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Reduce Pain with Standardization
Measure and
Communicate
Success
Manage
Change
Agile Development for Quick
Wins

17. Solution
• Implemented four BI modules
– Financials
– Procurement & Spend
– HR
– Projects
• SSO with EBS
• Security integration and drill back capabilities
• Integrated Essbase with EBS data in OBIEE
• Implemented Mobile BI
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
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18. Oracle BI Application
1
Integrates Data for Analysis and Reporting
• Pre-built integration of data from Oracle EBS, PeopleSoft, Siebel, JD Edwards and other
sources into an integrated data warehouse optimized for analysis
2
3
Provides User-Friendly Analytic Model of Enterprise Information and Metrics
• Embedded best practice calculations, metrics, and KPIs
• Easy for business people to access, analyze, and use the information
Delivers Personalized Performance Dashboards for Everyone
• Thousands of pre-built dashboards, reports, and alerts by business function and role
2
1
3
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
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19. Results
•Common Enterprise Information Model
•Self-enabled business users
•Executive dashboards
•Mobile BI
•Business Intelligence Center of Excellence

20. Questions?
Jamal Syed
Director, BI
Emtec Inc.
Jamal.Syed@emtecinc.com
(312) 216-6929
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
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