Bridging the Gap: Between Operations and IT

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This presentation delivers some concepts related to the gaps between operations and IT that exist. Addressing the various business needs for consistency and the possible real-world purposes of inconsistency is the premise of this slide deck.

Tecnología Empresariales

Bridging The Gap

Between Operations and IT

Seth Bromberger
Executive Vice President
Information Sharing and Government Outreach
The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States
Department of Energy.

The Myth

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 2
Department of Energy.

The Reality

Differing (but not opposing)
+Time constraints
Pressure to compartmentaliz

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 3
Department of Energy.

Organizational Models

Reporting Relationship may impact
understanding

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 4
Department of Energy.

Impact of
Legacy Systems

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 5
Department of Energy.

What Works

-Common
understanding
-Shared priorities
-Commitment and
action
-Time

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 6
Department of Energy.

EnergySec’s Role

Non-proﬁt
Independent
Trusted

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 7
Department of Energy.

NESCO Support
Find common “pain
points”
- TFE Working Group
- CIP Education
- Cyber Security training
programs

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 8
Department of Energy.

At its core,
the challenge is related to

TRUST,
not

TECHNOLOGY.
The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 9
Department of Energy.

Drive to Consistency
“We can’t make any changes” “We need to patch NOW”

“We need the same access” “Unique passwords and accounts”

“Our vendor needs admin access” “Administrators are vetted”

Different operational postures = increased
cost always
Consistency not
feasible
Ability to manage inconsistency
= measure of organizational
maturity
The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 10
Department of Energy.

Beneﬁts of Inconsistency

-Heterogeneous environments are more
secure*
-Customizable, risk-based models
-Stakeholder inclusion = greater trust
-Adaptability, ﬂexibility, and resiliency

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 11
Department of Energy.

NEXT WEEK:

Take a nerd to
lunch.

The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 12
Department of Energy.

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Bridging the Gap: Between Operations and IT

1. Bridging The Gap Between Operations and IT Seth Bromberger Executive Vice President Information Sharing and Government Outreach The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States Department of Energy.

2. The Myth The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 2 Department of Energy.

3. The Reality Differing (but not opposing) +Time constraints Pressure to compartmentaliz The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 3 Department of Energy.

4. Organizational Models Reporting Relationship may impact understanding The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 4 Department of Energy.

5. Impact of Legacy Systems The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 5 Department of Energy.

6. What Works -Common understanding -Shared priorities -Commitment and action -Time The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 6 Department of Energy.

7. EnergySec’s Role Non-proﬁt Independent Trusted The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 7 Department of Energy.

8. NESCO Support Find common “pain points” - TFE Working Group - CIP Education - Cyber Security training programs The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 8 Department of Energy.

9. At its core, the challenge is related to TRUST, not TECHNOLOGY. The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 9 Department of Energy.

10. Drive to Consistency “We can’t make any changes” “We need to patch NOW” “We need the same access” “Unique passwords and accounts” “Our vendor needs admin access” “Administrators are vetted” Different operational postures = increased cost always Consistency not feasible Ability to manage inconsistency = measure of organizational maturity The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 10 Department of Energy.

11. Beneﬁts of Inconsistency -Heterogeneous environments are more secure* -Customizable, risk-based models -Stakeholder inclusion = greater trust -Adaptability, ﬂexibility, and resiliency The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 11 Department of Energy.

12. NEXT WEEK: Take a nerd to lunch. The National Electric Sector Cybersecurity Organization (NESCO) is partially funded by the United States 12 Department of Energy.

Bridging the Gap: Between Operations and IT

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