ICWES15 - Workshop: Making Change Stick! - Systems for Sustaining Change. Presented by Ms Alexandra L Meldrum, NSW, AUST

Creating ‘Change that sticks’! Sustainable Change Presenter: Alexandra Meldrum (AGSM) Change Management and Performance Improvement Specialist

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creating ‘Change that sticks’! Sustainable Change

Alexandra likes training to be fun!

[object Object],[object Object],[object Object],[object Object],[object Object],Sustainable Change – my own examples

[object Object],[object Object],[object Object],Sustainable Change – shared examples

[object Object],What do we mean by “sustainable change”? Presenter: Alexandra Meldrum (AGSM)

[object Object],[object Object],[object Object],Why “sustainable change”? Presenter: Alexandra Meldrum (AGSM)

[object Object],[object Object],[object Object],[object Object],Sustainability in a Global Context

[object Object],[object Object],A starting point… organisational diagnosis

[object Object],Why do we need sustainable change? Hopkins M, 2003, ‘The business case for CSR’ Stakeholder Benefits Costs Director More independent non-executive directors More meetings and briefings Shareholders Increased investment from ethical based funds CSR premium on all company activities such as increased reporting costs, openness etc Managers ,[object Object],[object Object],[object Object],[object Object],Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customers ,[object Object],[object Object],[object Object],[object Object],Cost of goods may increase in short-term Suppliers Better quality inputs Less harmful effect on ‘public image’ Costs of inputs may increase in short-term

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why do we need sustainable change?

[object Object],[object Object],[object Object],[object Object],A starting point… organisational diagnosis

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A starting point… organisational diagnosis

A starting point… Organisational Diagnosis We sustain change through understanding and working within the complexity of open systems. Environment Structure Culture Strategy My project

The interconnections are critical!

Examples 1. Rotating factory workers & putting them in teams “Work redesign” and “team redesign” in a corporate organisation We sustain change through understanding and working within the complexity of open systems. Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Structure Culture Strategy My project

[object Object],[object Object],Change happens when people change

The importance of “multiple perspectives”

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Theory is great! 1900 – 1930 e.g. Taylor Scientific Mgt 1930 – 1960 e.g. Mayo Human Relations 1960 – 1970 e.g. Chandler 1970 + Open Systems-Social actor.

[object Object],[object Object],[object Object],[object Object],What is Governance?

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is Governance?

[object Object],[object Object],[object Object],Governance

Governance: Stakeholders. Would you let this happen on your watch?

[object Object],[object Object],[object Object],[object Object],Governance

[object Object],[object Object],[object Object],Examples 2. Centre for Engineering Leadership and Management – renewal of the NSW Board of a national professional organisation. Governance

[object Object],[object Object],[object Object],[object Object],[object Object],Don’t take your eye off the ball!

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Don’t take your eye off the ball!

[object Object],Don’t take your eye off the ball! $ E S G

[object Object],Don’t take your eye off the ball! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from model from Epstein (2008), Figure 1.7 on p46

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Don’t take your eye off the ball!

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2. Centre for Engineering Leadership and Management – renewal of the NSW Board of a national professional organisation. Don’t take your eye off the ball!

[object Object],[object Object],[object Object],A word of caution… Don’t be trapped by Greenwash

[object Object],In conclusion… “Alignment” Presenter: Alexandra Meldrum (AGSM)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Alignment of People and Systems 1900 – 1930 e.g. Taylor Scientific Mgt 1930 – 1960 e.g. Mayo Human Relations 1960 – 1970 e.g. Chandler 1970 + Open Systems-Social actor.

In conclusion… “Alignment” Governance Thank you! Alexandra Meldrum MBA(Exec) GCCM BE BSc FAICD FIEAust CPEng Change Management and Performance Improvement Specialist Environment Behaviour change Accountability, Monitoring & Control Stakeholders Structure Culture Strategy My project

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creating ‘Change that sticks’! Sustainable Change

ICWES15 - Workshop: Making Change Stick! - Systems for Sustaining Change. Presented by Ms Alexandra L Meldrum, NSW, AUST

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ICWES15 - Workshop: Making Change Stick! - Systems for Sustaining Change. Presented by Ms Alexandra L Meldrum, NSW, AUST

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