Can we create an interactive tool to plan succession of senior staff of the organization?
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Can we create an interactive tool to plan succession of senior staff of the organization?
- 1. • Challenge: The channels needed to be given the experiential knowledge of order booking, applying paint and compliant handling • Solution: Since the channels were distributed all over India a CD based learning module was preferred. Website : www.enhancelearning.co.in
- 25. If you want more information about E-learning or Enhance Systems, contact us on the following details Website : www.enhancelearning.co.in (feel free to visit our website for demos on our completed projects) Email: prashant.khanna@enhancelearning.co.in learning@enhancelearning.co.in
Notas del editor
- The opening screen allows one to enter various types of products
- The screen opens with various customers situations and needs and the user has to select various types of paints.
- Then the systems gives the user various options.
- The customer goes further giving more requirements.
- The system then gives the feedback at this stage too.
- In case there are a few questions unanswered the user gets the answers with queries from the mechanic
- Again with the given variables the user gets his options.
- Finally the learner is presented with all the customer needs
- In the next section one covers the process of oil primer application through a video.
- More situations with customer variables and probable choices are shown next.
- The user then makes his final choice.
- In the latter part of the program we handle the compliant handling process.
- It starts with a customer conversation.
- The company representative handles a tough situation with the mechanic.
- This screen shows the results of a probing exercise.
- Part of the scenario gets the company representative infront of the mechainic.
- The exact nature of the defect is shown.
- These findings get added on to the probing results.
- There is an exercise of cause and defects matching.
- Finally the compliant is resolved.
- This then leads into the course summary.
- Finally there is a course certification.
- One gets the results in the form of a printable certificate.