These slides--based on the webinar featuring Dennis Drogseth, VP of research at leading IT analyst firm Enterprise Management Associates (EMA)--leverage EMA’s consulting expertise and extensive research in digital and IT transformation, IT analytics and requirements to optimize IT for cost and value.
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
A Realistic Approach to Transforming IT Operations: Analytics + Automation + Common Sense
1. IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
A Realistic Approach to
Transforming IT Operations:
Analytics + Automation +
Common Sense
Dennis Nils Drogseth
Vice President
EMA
28. IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Improved IT Productivity and Improved Service Quality Led in
Transformational Benefits Achieved through Best Practices
[Process5] You have stated that you have seen benefits in best-practice adoption.In your opinion, which of the following are two most
reflective of the value that your organization has achieved through best practices?
BASE: (All: N=228)
21%
22%
22%
23%
24%
25%
30%
33%
Better collaboration within IT groups
Improved business outcomes
More effective dialog between IT and its business counterparts
Improved agility and flexibility in provisioning services more
responsively
Improved IT services in terms of business relevance through the
use of proven best-practice processes
Reduced IT costs
Improved IT services in terms of quality through the use of
proven best-practice processes
Improved IT productivity