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Superior network
performance
why does it matter?


Per Narvinger
Head of LTE
15X
                                                                                                                    MOBILE DATA TRAFFIC
                                                                                                                    WILL GROW 15 TIMES
                                                                                                                    BY THE END OF 2017




Wireless Broadband––Superior Performance MWhy doesBroadband Network – Why does it matter? | Commercial in confidence Page Ericsson AB 2012 | 2012-10-17 |
 Wireless Broadband  Superior Performance Mobile it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | | © 2
Do Smartphone users
experience problems?
                                                                        App/service
                No access                                               crashes                                                        Slow




                                          50% LAST WEEK
Source: Ericsson Consumer lab in depth studies in 3 countries and additional studies in 14 countries.
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 3
Coverage & speed key to
end-user satisfaction
     NW Coverage                                 0,54                                › Top 3 out of top 4 relates
                                                                                       to the network
          NW Speed                              0,51


           Price Plan                         0,47
                                                                                     › Coverage and speed more
Clarity:Voice Calls                          0,45                                      important than price plan
    Customer care                           0,42


   Data allowance                       0,33                                         › Consistent across the world
   Content & apps                       0,33



                                                                                                                                       Network related
 Correlation coefficient showing the correlation between each factor and overall network satisfaction
 Source: Ericsson Consumer lab in depth studies in 3 countries and additional studies in 14 countries.
                                                                                                                                       Other
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 4
We create population
coverage…




Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 5
…But Need to improve
the app user experience…
     DL kbps
25.000



20.000



15.000
                                <70                                                                    NO SMARTPHONE
                                                                                                      USER EXPERIENCE
                               Kbps for
                               worst 10%                                                             IN MANY LOCATIONS
10.000
                                                               >7.500

 5.000

                                          1.300
                    <70
       0
               Worst 10%            Median 50%               Best 10%



Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 6   Source: Speedtest/Ookla
…best in class network
     DL kbps                                                                               DL kbps
                                                                                                                                               >25.000
25.000                                                                              25.000



20.000                                                                              20.000



15.000
                                <70                                                 15.000                      >650
                               Kbps for                                                                            Kbps for
                               worst 10%                                                                           worst 10%

10.000                                                                              10.000
                                                               >7.500

 5.000                                                                                5.000                                    4.100

                                          1.300
                    <70                                                                                  <650
       0                                                                                     0
               Worst 10%            Median 50%               Best 10%                               Worst 10%             Median 50%          Best 10%

                      BUILD FOR SOLID SMARTPHONE USER EXPERIENCE
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 7   Source: Speedtest/Ookla
our 4
guiding principles

        Smart                                 Scalable                                     Simple                               Superior
                                                                                                                                performance




       Act smart                         Manage growth                              Handle complexity                           Secure in field
       in real time                      in many dimensions                         in a simplified way                         performance




Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 8
AIR - Antenna integrated
radio
                                                    Before                                                              After




                      Scalable                                      Simple                         Superior performance
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 9
High load Performance
     DL Mbps




                                                                                                                                          Best Network
                                                                                                                                            Strategy
               9.30-   11.00-   12.30-   14.00-   15.30-   16.00-   17.30-       19.00-
               11.00   12.30     14.00    15.30   16.00     17.30   19.00         19.30

                                            Tim e                                                      Smartphone             User
                            A              B               C                 D
                                                                                                         ARPU              experience




                                                                                                                                        Capture Smartphone
                                                                                                                                              market

                  Smart                    Superior performance
                                                                                                                                          Source data: Smartphone Lab,
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 10     iPhone 4S benchmark using
                                                                                                                                          modified Speedtest App
heterogeneous network
toolbox
                                                       3GPP
                                                                                                 Improve macro




                                              SMART, SCALABLE, SIMPLE &
                                               SUPERIOR PERFORMANCE
                                           SEAMLESS USER EXPERIENCE
                                                 - EVERYWHERE


                                                                                                                                        3GPP + WiFi
3GPP



        Densify macro                                                                                          Add small cells
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 11
Heterogeneous network
here & now
› Commercial HSPA SW                                                                                           › More served traffic
› Embedded small cells with                                                                                    › Macro load reduced
  Soft Handover                                                                                                › Improved indoor coverage


                                                                                             16000
                                                                                                                                                                                                  Macro

                                                                                                                                     Total traffic +++                                            Small cells
                                                                                             14000                                                                                                Total




                                                                                 RAB establish per 15 minute
                                                                                             12000


                                                                                             10000                              Macro traffic

                                                                                                       8000


                                                                                                       6000


                                                                                                       4000


                                                                                                                                                                         Small cells turned off
                                                                                                       2000


                                                                                                               0
                                                                                                                00:00   02:00    04:00   06:00   08:00   10:00   12:00    14:00   16:00   18:00   20:00   22:00




Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 12
Small cell placement is
crucial

› Planning is essential for
  expanding small cells

                                                                                                                                           3 x traffic at 1/3 power [field trial]
› Good site placement can give 3x
  traffic                                                                                                                    16

                                                                                                                             14


› Not possible to compensate bad
                                                                                                                             12




                                                                                                           Daily total average users
                                                                                          Daily total average users
  cell plan with increase power                                                                                              10

                                                                                                                                       8
                                                                                                                                                     3x more traffic
                                                                                                                                                                        +11W
                                                                                                                                       6
                                                                                                                                                          +5.5W
                                                                                                                                             +2.8W
                                                                                                                                       4

                                                                                                                                       2

                                                                                                                                       0

Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 13
Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 14

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Superior network performance: why does it matter?

  • 1. Superior network performance why does it matter? Per Narvinger Head of LTE
  • 2. 15X MOBILE DATA TRAFFIC WILL GROW 15 TIMES BY THE END OF 2017 Wireless Broadband––Superior Performance MWhy doesBroadband Network – Why does it matter? | Commercial in confidence Page Ericsson AB 2012 | 2012-10-17 | Wireless Broadband Superior Performance Mobile it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | | © 2
  • 3. Do Smartphone users experience problems? App/service No access crashes Slow 50% LAST WEEK Source: Ericsson Consumer lab in depth studies in 3 countries and additional studies in 14 countries. Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 3
  • 4. Coverage & speed key to end-user satisfaction NW Coverage 0,54 › Top 3 out of top 4 relates to the network NW Speed 0,51 Price Plan 0,47 › Coverage and speed more Clarity:Voice Calls 0,45 important than price plan Customer care 0,42 Data allowance 0,33 › Consistent across the world Content & apps 0,33 Network related Correlation coefficient showing the correlation between each factor and overall network satisfaction Source: Ericsson Consumer lab in depth studies in 3 countries and additional studies in 14 countries. Other Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 4
  • 5. We create population coverage… Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 5
  • 6. …But Need to improve the app user experience… DL kbps 25.000 20.000 15.000 <70 NO SMARTPHONE USER EXPERIENCE Kbps for worst 10% IN MANY LOCATIONS 10.000 >7.500 5.000 1.300 <70 0 Worst 10% Median 50% Best 10% Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 6 Source: Speedtest/Ookla
  • 7. …best in class network DL kbps DL kbps >25.000 25.000 25.000 20.000 20.000 15.000 <70 15.000 >650 Kbps for Kbps for worst 10% worst 10% 10.000 10.000 >7.500 5.000 5.000 4.100 1.300 <70 <650 0 0 Worst 10% Median 50% Best 10% Worst 10% Median 50% Best 10% BUILD FOR SOLID SMARTPHONE USER EXPERIENCE Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 7 Source: Speedtest/Ookla
  • 8. our 4 guiding principles Smart Scalable Simple Superior performance Act smart Manage growth Handle complexity Secure in field in real time in many dimensions in a simplified way performance Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 8
  • 9. AIR - Antenna integrated radio Before After Scalable Simple Superior performance Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 9
  • 10. High load Performance DL Mbps Best Network Strategy 9.30- 11.00- 12.30- 14.00- 15.30- 16.00- 17.30- 19.00- 11.00 12.30 14.00 15.30 16.00 17.30 19.00 19.30 Tim e Smartphone User A B C D ARPU experience Capture Smartphone market Smart Superior performance Source data: Smartphone Lab, Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 10 iPhone 4S benchmark using modified Speedtest App
  • 11. heterogeneous network toolbox 3GPP Improve macro SMART, SCALABLE, SIMPLE & SUPERIOR PERFORMANCE SEAMLESS USER EXPERIENCE - EVERYWHERE 3GPP + WiFi 3GPP Densify macro Add small cells Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 11
  • 12. Heterogeneous network here & now › Commercial HSPA SW › More served traffic › Embedded small cells with › Macro load reduced Soft Handover › Improved indoor coverage 16000 Macro Total traffic +++ Small cells 14000 Total RAB establish per 15 minute 12000 10000 Macro traffic 8000 6000 4000 Small cells turned off 2000 0 00:00 02:00 04:00 06:00 08:00 10:00 12:00 14:00 16:00 18:00 20:00 22:00 Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 12
  • 13. Small cell placement is crucial › Planning is essential for expanding small cells 3 x traffic at 1/3 power [field trial] › Good site placement can give 3x traffic 16 14 › Not possible to compensate bad 12 Daily total average users Daily total average users cell plan with increase power 10 8 3x more traffic +11W 6 +5.5W +2.8W 4 2 0 Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 13
  • 14. Wireless Broadband – Superior Performance MWhy does it matter? | Commercial in confidence | © Ericsson AB 2012 | 2012-10-17 | Page 14

Notas del editor

  1. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012 2011-10-19
  2. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012
  3. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012
  4. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012
  5. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012
  6. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012
  7. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012
  8. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012 10/17/12 2011-10-19 LTE Asia, Singapore 2012 LTE Asia, Singapore 2012 © Ericsson AB 2012 © Ericsson AB 2012 10/17/12 2011-10-19 LTE Asia, Singapore 2012 © Ericsson AB 2012 2011-01-19 Ericsson AB 2011
  9. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012 10/17/12 2012-08-28
  10. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012
  11. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012
  12. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012
  13. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012 10/17/12 2011-10-19 SUPERIOR NETWORK PERFORMANCE - WHY DOES IT MATTER? © Ericsson AB 2012
  14. 2012-10-17 Wireless Broadband – Superior Performance MWhy does it matter? © Ericsson AB 2012