Improving Local Authority Data Visualisation

1. GIS – Enabling Information For Everyone
Presented By Maria Adamson

2. BT Lancashire Services – Supporting Public Services
WHO ARE WE?
A partnership between
Lancashire County Council and
BT.
WHAT DO WE DELIVER?
ICT Service including GIS, HR &
Payroll, Education Service,
Revenue & Benefits.
WHO ARE OUR CUSTOMERS?
Public sector organisations
including Lancashire County
Council, District Councils,
Schools, Lancashire
Constabulary/Fire & Rescue.
OUR GOAL:
Focus our knowledge and resources to
enable the organisations and staff we
serve to deliver innovative, effective
and efficient public services to their
citizens and communities.
ROLE OF GIS:
Support delivery of effective and
efficient public services thorough the
implementation of innovative data
capture, analysis and visualisation
solutions that provide access to timely,
accurate and audience relevant
information.

3. Our Vision For GIS – Information For Everyone
Use GIS technology to:
• Deliver cost effective and streamlined solutions.
• Capture information consistently and accurately.
• Make information available anytime, anywhere.
• Share information relevant to the intended audience
• Support decision making at service and strategic level
• Present information in an informative manner.
• Ensure access to accurate and timely information.

4. Why GIS – Information For Everyone?
Public Sector Organisations:
• Face budgetary constraints and need to work more efficiently and
effectively.
• Hold information as one of their most valuable assets. Over 80%
of Local Government information has a geographic context and
GIS provides a common approach to analysing and sharing
disparate information.
• Should use GIS to better inform local decision making and channel
shift through visual presentation of data sets.

5. Our Vision For GIS – Information For Everyone
What do we need to do?
• Create “reusable” solutions to reduce costs
• Develop/adopt low cost solutions in line with
budgetary constraints faced by customers
• Leverage “out of the box” web/mobile
technology to develop cross browser/device
solutions
• Enable information sharing across services and
organisations to reduce duplication and
deliver Business Intelligence opportunities
• Host/link to definitive information sources

6. Our Vision For GIS – Information For Everyone
Key component to delivering our vision is
the adoption of ArcGIS Online
– Provides an “Out of the box” solution
– Available to existing ESRI organisations as part
of maintenance
– Low cost start up option for those new to ESRI
platform/with no GIS capabilities
– Clear transparency with regards to usage and
costs within an organisation
– We encourage use by partner organisations
who can then leverage our expertise

7. Our Vision For GIS – Information For Everyone
What we have found useful in ArcGIS Online
• “Out of the box” solution with “ready to use” templates
• Central repository to host and access data, maps and
applications anytime from multiple devices and locations
• Roles/permissions framework supporting secure information
sharing within/between organisations or publically.
• Extendible development framework to meet customer and
audience needs
• Consistent supported delivery across multiple browsers and
devices (smart phones, tablets, desktops)

8. Example 1: Lancashire County Council - Request
Present trends and statistics to support service delivery:
• Lancashire County Council is reviewing it’s structure as part of it’s
transformation agenda and has to find new and innovative ways to
deliver services. Business intelligence has been identified as a key
enabler and a service has been created.
Present information in an easily digested, appropriate way:
• Create and publish dashboards based upon data aggregated by
location
• Dashboards to be published either publically or via secure access over
the internet.
• Cross browser and device compatibility.
• Access to definitive boundary information on which to build
dashboards.
Ability to reach diverse audience:
• Business Intelligence Team Officers.
• Lancashire County Council Senior Management.
• Partner Organisations: Police, Fire and Rescue, NHS.
• Other organisations considering investment within the region.
Purpose
Requirements
Audience
Business Intelligence

9. Example 1: Lancashire County Council - Solution
ArcGIS Online With InstantAtlas Dashboard Builder
Databases
Files
ArcGIS Model
Builder to extract and
summarise data by
geography
Python
Script
(Tasks)
CSV
Files
IA
Dashboard
Builder
Web Maps –
Boundary Data
Boundary Data
Hosted
Files
ArcGIS
Online

10. Example 1: Lancashire County Council
InstantAtlas Dashboard Examples:
ArcGIS Online Web Maps
Census 2011 Broad Age Groups Dashboard
Community Safety Open Data Dashboard
Police & Communities Together Dashboard

11. Example 1: Benefits/Advantages
Lancashire County Council
• Use ArcGIS Online roles/permissions framework to
share content (securely within the organisation or
publically).
• Making more of investment in the ESRI platform.
• Host definitive source of boundary information once.
• Share information between other organisations.
• Better interface for creating and publishing
dashboards.
• Cross browser/device supported “out of the box”.
• Reusable across other areas of the organisation.

12. Example 2: Lancashire Constabulary Internet
Modernise the website, promote channel shift and support use of
mobile devices
• Support channel shift by providing information online to reduce number of non-crime
calls Lancashire Constabulary receives.
• Support access to information across web browsers and mobile devices
• Support localisation agenda
Include maps and website localisation as part of new build:
• Drive localisation from within the website (user enters address/shares location and
pages set to give relevant information).
• Include maps as an integral element of the navigation.
• Use maps alongside images to illustrate and give local context to a news item or
campaign.
• Give ownership to Lancashire Constabulary content team with BT Lancashire Services
support and advice.
Ability to reach target audience anytime, anywhere:
• Citizen of Lancashire.
• Third parties – Neighbourhood/Community Action Groups.
Purpose
Requirements
Audience
New Lancashire Constabulary Website

13. Example 2: Lancashire Constabulary - Solution
ArcGIS Online With Content Management System
Shared
Data
Web Maps
Boundary Data
ArcGIS
Online
Hosted
Feature
Layers
ESRI Hosted
Services (for
base maps)
ArcGIS
JS API
Data
Created
Online
Feature Layer
interrogated to
determine user
location
Web Map ID
passed to CMS
to embed map
CMS
WWW

14. Example 2: Lancashire Constabulary
Web Map Examples:
Using ArcGIS Online Hosted Feature Service To
Find Location
Embed Map In Website Using Web Map ID
Website Localisation - Providing Location Specific
Information

15. Example 2: Lancashire Constabulary
Benefits/Advantages
• Supports localisation within website using hosted
feature service to find postcode and return
relevant web pages/content.
• Ability to create and embed maps quickly in
response to events (road closures, diversions)
• Use maps alongside images to illustrate and give
local context to a story or campaign.
• Use ESRI base map services rather than
hosting/maintaining it themselves.
• Cross browser/device compatible.
• Repeatable solution, can be used across other
areas of the organisation.

16. GIS – Information For Everyone: Next Steps
Lancashire County Council
• Extend use of IA Dashboard Builder for data visualisation.
• Use ArcGIS Online functionality for other services.
Lancashire Constabulary
• Extend localisation capabilities within website e.g. find route to
nearest police station.
• Access Lancashire County Council data via ArcGIS Online (road works,
schools).
BT Lancashire Services
• Develop mobile/web applications using ArcGIS Online to enable data.
• Extend use of ArcGIS Online through use of out of the box solutions;
Collector App, Operations Dashboard, ESRI Maps For Office.

17. GIS – Information For Everyone
Conclusion
• Tailoring ArcGIS Online to meet the needs of the customer and
intended audience creates “information for everyone on demand”.
• ArcGIS Online provides out of the box functionality which supports the
business and takes away concerns about browser and device support.
• Combination of ESRI Desktop/Server platform and ArcGIS Online is
enabling BT Lancashire Service to achieve it’s goal to: “… enable the
organisations and staff we serve to deliver innovative, effective and
efficient public services to their citizens and communities.”