Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven Curiosity
Φάννυ Κοφινά, 7th Digital Banking Forum
1. Banking Digital Reinvention:
A Bridge from Core to Cloud
Fanny Kofina - fkofina@inttrust.gr
Senior Solutions Architect
InTTrust S.A.
2. Soaring customer
expectations shaped
by new experiences
Competition from
disruptors
New digital-native
challengers
Stagnant revenue
and income growth
Heightened
regulation and
customer protection
requirements
Intense competition
for talent with digital
and next-generation
architecture skills
Expanding channels
and ecosystems
driving increased
threats, security
risks, and fraud
Challenges in the Banking Industry
Global coverage
vs. efficient niche
strategies?
flexibility in business
models due to fast-
moving markets
4. Next Generation
Banking Solutions
The very definition of financial
services is changing
Banks are looking for ways to
radically transform & reinvent banking
with digital technologies
5. COVID-19 poses an
unprecedent challenge
How it impacts the
Financial Services world?
Sustain normal operations: Entire departments are temporarily working
from home, driving administrative challenges (paper-based processes suddenly no
longer do the job). Internal and external services will need to be offered exclusively
online
Restricted resources and cost reduction needs: application
modernization / core to cloud initiatives will be even more relevant
Do more with Data (the driver is to save money)
New engagement / multichannel digital services:
• Due to the far-reaching restrictions of public life, banks are forced to reduce
branch dependencies extending services digitally.
• Expect workforce reductions, customers need to push jobs to the outside
with increase of self-service solutions
Need to build new Business solutions even faster: Ex.
dynamic financing models and the suspension of mortgage payments, the deferral of
loan repayments, as well as the implementation of further support and stabilization
measures by governments will be topics financial institutions need to address and
solve.
Focus on Tactical Solutions:
• Solutions that leverage existing infrastructure & resources
• SPEED, time-to-solution is the decision maker.
Core
Modernization
Multi-Channel
Banking
Open
Banking
Smart
Banking
6. How are you
building today?
API building seen as a set of one-off projects,
instead of treating each API as a product that will
evolve and improve over time
Siloed efforts—for example, efforts focused solely
on data or cloud migration
Focus on Extending the functionality of core
systems. They’re extensible but they’re not
flexible or open.
Hard or impossible to swap out pieces
Difficult to scale
Most enterprises have failed to capture the value they initially
envisioned from APIs. In many cases, a rush to build APIs without a
thoughtful strategy has created a mess, with redundancies, poor
maintenance practices, and limited transparency canceling out many
of the potential benefits. Some companies have spent years ripping
and replacing systems, adding APIs in an ad hoc way the entire
time, without making any real progress.
Source: Digital/McKinsey: Insights
7. How to build
Next Generation
Solutions?
Composable build combining independent
components. Allow Re-use, swap-in or swap-out.
Choose best-for-purpose: no vendor lock in
Complex applications easily built through open/
components cherry picking: Created through co-
creation and co-innovation
Designed to be infused with multiple AI
technologies (AI, chatbots, analytics, IOT,
blockchain, processes, robotics, etc.)
Cloud native, Cloud First: ultra scalable,
lightweight, open, multi-cloud
Digital enterprise ready = manageable, always-on,
accesible, build for multichannel, open but secure
8. Operational
Risk & Cost
Every modification to the core
brings added risk of costly
outages due to reduction on
skills available required to run
and update core systems.
IT & Business
Alignment
Lack of alignment and tools
that support collaboration to
design, develop, deploy, and
manage with speed and
control.
Legacy
Dependency
Legacy know-how is declining.
Monolithic applications, difficult
to extend tightly coupled
legacy applications, long
development cycles, no levers
for managing costs.
Limited Skills
Developers are unfamiliar with
AI, cloud technologies and
microservices-based
architecture patterns.
Architects & operations get
overloaded with choices,
standards, technologies &
compliance with standards and
policies
Challenges to build
Next Generation Banking Solutions
9. Core Modernization
Digital Layer
Ongoing Expansion in
Channels, emergence of
new ecosystems,
continuous adoption of new
technologies and business
models and modernization
of existing systems requires
a flexible, modular
platform that is made for
handling continuous
change.
Reinventing Financial Services with digital Technologies
BUSINESS SOLUTIONS & WORKFLOWSBUSINESS APPLICATIONSDATA LANDSCAPE
DIGITAL CHANNELS
Multi-Channel Banking
? ?
New ecosystems
Channel
expansion
Channel
expansion
Open Banking
Fintech
BPO Composite
?
AI & ML
Data & Analytics
Blockchain
IoTBots
Smart Banking
10. IBM Financial Services Workbench......
helps building AI Apps / Next generation Solutions faster,
based on microservices architecture principles
combining multiple technologies
in a pre-built and curated offering
for the financial industry.
11. Next-generation solutions will be AI infused by default
IBM Cloud Pak
for Data
Unified platform of foundational Data & AI
cloud services
Db2 Mongo CognosDb2 ES OSISVNLU Custom
On-Premise
KUBERNETES-BASED
PICK YOUR CLOUD
EXTEND
PLATFORM
Credit goes to Clay Davis
BUILD
Cloud-native, cognitive μServices-based
solutions
IBM Financial Services
Workbench
Design Build Operate
Integrate with CPD data-
governance capabilites
Easily infuse AI and ML
in solutions
Seamlessly access all
data endpoints
12. 4. Open
Open Platform by
design. Supports co-
creation enabling
ecosystem participation
Open / multisource-
multivendor – multi tool.
2. Collaborate
Enables developers,
architects and operation
teams to work together
faster in the complete
lifecycle of business
solutions (design,
architect, develop &
operate)
3. Pre-built
Curated platform
designed to provide
choice and fast
integration of legacy,
based on open source
technologies – connects
the dots on building
composite applications.
1. Easy to Use
Integrated tools to
design and build
deployment-ready cloud
native solutions based
on microservices
architecture principles.
Development
acceleration
Time to solution No vendor Lock-inReduce Risk
Ecosystem
participation
Rapid Innovation
Solution: collaborative template-based design,
microservices architecture in a pre-built and curated
offering for the financial industry.
IBM Financial Services Workbench
13. Idea to Solution – with pre-integrated industry good practices
Solution DesignerIndustry Content
Business Design
Templates
Third Party APIs
Banking Design &
Solution Packs
Solution Runtime
Solution Hub
CI/CD
Full LFC
Governance
Build, Pack, Test
and Deploy
Automatic
Infrastructure
provisioning
built-in tools to
control & monitor
secure operations
Domain-Driven
Design
Collaborative
Development
Enforce microservice
best practices
14. • Provides templates as per Banking Industry Architecture Network (BIAN) standards
• Delivers APIs, Domain Services (DDD based models and code) for Business Domains
• Ready for extension and development
IBM Financial Services Workbench provides industry-specific development accelerators delivered through template-
based approach.
IBM Financial Services Workbench
Using Design Templates as Accelerator
Industry content example:
corporate credit templates
15. IBM Financial Services Workbench
Enterprise Application Landscape
(Internal & External) Digital Channels
Customer Portal CRM Partner APIMobile
Security Fabric
OIDC / JWT
Audit Log
Governance Fabric
API Management
Policy & Dependency
Management
Model Governance
Service & Schema
Registry
Operational Data
Infrastructure
Data Lake
EIS Systems of Record Legacy Applications
Integration Layer / ESB
Data Store(s)
Message &
Event Bus
Data Virtualization /
Change Data Capture
Stream Processors
Data & AI Fabric
Jupyter
Notebooks
Scripts
ML Models
Flows
Analytics
Dashboards
DevOps Fabric
Solution Designer
Solution Hub
CI/CD Pipelines
Config Management
Data & AI
Development
Environments
Monitoring
Logging & Tracing
MicroServices Fabric
Experience
Layer
Domain
Layer
Mobile API
Systems
Layer
Party Data Customer Need Payments
Host API
µService Module
API Gateway
Process Automation
IBM Financial Services Workbench – Enterprise Architecture View
IBM Financial Services Workbench
IBM Financial Services Workbench – Enterprise Architecture View
16. Consumer Banking Solution for Loan Origination
Business accelerators / Templates with the banking UI
and a System of Record
Sector is Retail Banking, UI is designed for end-
customers
Solutions designed and implemented in the IBM FSW
End to End Loan Origination (Retail Banking)
17. IBM Financial Services Workbench
IBM Financial Services Workbench Benefits
High reusability:
Domain Driven Design
modeling enforces the design
of modular business
architecture with re-usable
components
Enhanced productivity with
collaborative tools that brings
together business and IT
Shared models allow build
solutions that are always up to
date, easy to change, and
ready to deploy
Leverages pre-defined
templates allowing
standardization distribution &
reuse of shared assets
Allows integration of 3rd party
solutions, supporting co-
creation and enabling
ecosystem participation
Collaborative environment
Design Methodology integrated in tooling
Architecture principles enforced by the platform
Industry Ecosystem Scale People and Development
Scale Development
Leverage existent skills to
participate in cloud native
development fast.
Developers with no cloud
native skills can start building
microservices very fast with
low code
development tooling, integrated
architecture principles and field-
proven templates.
Time to solution
Bring future-proof, cloud-native
solutions into production faster
using industry standards and
state of the art architecture.
Robust operating model:
Runs on OpenShift | Opinionated
approach to CI/CD | Natively
support microservice
operations best practices
Operations: Logging, Monitoring,
Tracing, Resource Management)
and Microservice
Governance (dependency
management, microservice
modules, …)
18. 18
Learn more
about IBM FSW
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demo
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InTTrust Sales and
TechSales Executives
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