Personal Information
Organización/Lugar de trabajo
Helsinki Finland
Sector
Technology / Software / Internet
Sitio web
www.etuma.com
Acerca de
If you’re in the business of selling a product or service, you can bet your customers are talking about you somewhere. Why not tap into that resource and join the ranks of today’s most successful = customer experience-driven companies? Etuma gives you a comprehensive view of what your customers are saying to your feedback systems and all over the web. We do it with unrivaled accuracy and in real time, and you can be reaping the benefits by tomorrow afternoon – it’s that simple.
Etiquetas
feedback
customer experience
analysis
etuma
customer feedback analysis
enterprise feedback management
cem
feedback analysis
cx
efm
nps
voc
customer
feedback categorization
categorization
voice of the customer
loyalty
experience
voice
insight
text analytics
text analysis
webinar
social media trends
grocery stores
support
ticket
contact center
smsecrets
churn
loyalty program
net promoter score
implementation
regulations
financial services
assurance
quality
guide
buyer
foundation
process
use
retail
case
score
promoter
net
enterprise
api
management
consumer
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