This document discusses how technology-enhanced learning (TEL) is important for research libraries to remain competitive and support researchers. It notes that UCL library services scores highly in student satisfaction surveys and provides digital resources comparable to other top UK universities. TEL allows libraries to provide open access to vast amounts of linked data and metadata to support discovery and research across institutions. Moving forward, TEL strategies will focus on innovation and serving library communities.

1. UCL LIBRARY SERVICES
Why does TEL matter
to Research Libraries?
Dr Paul Ayris
Director of UCL Library Services and UCL Copyright Officer
Chair, LERU Chief Information Officer community (League of European
Research Universities)
e-mail: p.ayris@ucl.ac.uk

2. UCL LIBRARY SERVICES
The Issues
 Competitiveness
 Data Services
 Supporting the researcher

3. UCL LIBRARY SERVICES
Competitiveness
Q16 2012 Q16 2013
87% 90%
% of UCL
students
satisfied with
library services
HEI performance overall – see
http://www.hefce.ac.uk/news/newsarchive/2013/name,82928,en.html
NSS Student Survey scores.
Q16:
The Library resources and
services are good enough for
my needs

4. UCL LIBRARY SERVICES
UCL’s digital library in the context of the
Russell Group of research universities
Learning Satisfaction Online Library
UCL RGI (mean)
International 91.80% 91.27%
Home 93.57% 92.27%
Overall 92.65% 91.94%
National and International Student Barometers, Summer 2012

5. UCL LIBRARY SERVICES
Data Services from TEL
 By September 2011
there were 31 billion
RDF triples,
interlinked by
around 504 million
RDF links as part of
a global web of
Linked Open Data

6. UCL LIBRARY SERVICES
What can TEL do?
 Provide services for
exposing, sharing, and
connecting pieces of
data, information, and
knowledge
 In an Open Access
world, harvest metadata
and full-text, index it, and
make it available to other
research groupings,
commercial knowledge
bases

7. UCL LIBRARY SERVICES
Supporting the researcher
 Work with subject
communities on bespoke
services
 Discovery services by
providing subject view of
academic output
 Partner with OA
publishing services to
provide OA journal and
monograph publishing
opportunities

8. UCL LIBRARY SERVICES
The Future for TEL?
 A new dawn
 With a new
Strategy
 Focussed on
Innovation
 Serving the Library
community
 Supporting
Research

9. UCL LIBRARY SERVICES
Finally
 Happy to hear
questions and
comments