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Building the “Front Porch /
Back Room” Coalition
John Chrastka, EveryLibrary
Presented on 30 April 2019
Small Libraries Big Impact Conference
Pro Bono campaign support for library leaders and communities
Policy and advocacy for school libraries
Public engagement partnerships with state library organizations
Building a digital national network of library supporters
Start with the Data
CIVIC
ATTITUDES
CIVIC ATTITUDES
In 2018 voters view the library as:
58% - advancing education
53% - a source of community pride
51% - enhancing the quality of life
VOTER ATTITUDES
2018 “From Awareness to Funding” - OCLC/ALA
VOTER ATTITUDES
In 2018 of all voters:
27% will Definitely vote yes for the library
31% are likely to yes for the library
42% are likely or will definitely vote no
2018 “From Awareness to Funding” - OCLC/ALA
VOTER ATTITUDES
The positive image of the library has increased.
The willingness to vote for it has decreased.
Voter Attitudes about Libraries
POLITICAL
PARTY
DOESN’T
MATTER
LIBRARY USE
DOESN’T
MATTER
The factors that determine residents’ willingness to
increase their taxes to support their local library are their
perceptions and attitudes about the library and
the librarian.
- OCLC 2008 "From Awareness to Funding" p. 7-3
[T]he library is not perceived as just a provider of practical
answers and information; the most committed supporters
hold the belief that the library is a transformational force.
- OCLC 2008 "From Awareness to Funding" p. 7-4
A voter’s willingness to support increased library funding is
not driven, or limited, by library use.
- OCLC "From Awareness to Funding" p. 7-2
It’s Not About Making More Users
- Before the Ballot (2019)
[Voters] recognize the value of a ‘passionate librarian’ as a
true advocate for lifelong learning.
- OCLC 2008 "From Awareness to Funding" p. 7-4
Perception of the Librarian(s)
The Librarian is the Candidate
The Library is the Incumbent
Library = Librarians + Community
1. Shared Values - Do they care about people like me?
2. Shared Identity - Trust that the candidate is representing my
concerns.
3. Personal Characteristics - Qualities?
4. Predictability - Policy and praxis.
-The Political Brain, p. 140
*What is Your Book?
Who Else Cares?
The Basis of Every Coalition for the Library
Coalition 101 Pro-Tip
“Coalitions allow you to advance
your agenda by making it part of
other agendas.”
- John Chrastka, EveryLibrary
Over a Cup of Coffee
Coalitions 101
Pour Another Tea
All issues are
advanced by
Coalitions
Coalition 101
“Common Cause” in the
community
“Common Concern” for a
population
Shared Values Framework
Never 100% overlap or
you should just merge
Coalition 101
“Common Cause” about a Community Issue
e.g. Housing or food security; redevelopment
“Common Concern” for a Population
e.g. ELL, Homebound, Job Seekers
Coalitions are among equals. Libraries tend to ‘serve’ and
not see themselves as equals.
Coalition 101
Confusing ‘project partners’ with
‘coalition partners’
Confusing ‘sponsors’ with
‘coalition partners’
Confusing ‘should be partners’ with
‘actually are partners’
Identify an Existing
Coalition
Who else wants a cup?
What is Your Agenda?
● Where do your biggest partners
hang out?
● What coalitions do your biggest
donors already belong to?
● What have you turned down
already because you don’t have
time?
Exiting Coalitions
State and Local Contexts
Boards
Commissions
Alliances
Councils
Coalition for/to
What Coalitions are Right for You?
Economic Development
Early Literacy and Early Childhood
Grade Level Reading
Housing and Food Security
Immigration
Safety and Violence
Is this Coalition Right for me?
● A clear ‘ask’ to potential members?
● A buy-in for membership?
● Is the coalition organized for success?
● Is there a track record of communications
● Is there a budget (money or time) for coalition?
● Are they folks you’d have a glass of tea with?
How to Build a Coalition
Advancing your agenda by making
it part of other agendas
Building a New Coalition
1) A clear ‘ask’ to potential members
a) What is the problem / solution?
b) What defines buy-in?
2) Identify coalition leadership, key
organizations, and junior partner
organizations
3) Draft an coalition organizational chart /
structure
a) Committees
b) Roles for each organization
Building a New Coalition
4) Internal communications protocols and infrastructure
5) Communications with external stakeholders, the public, and lobbying
targets
6) Budget for coalition work - Money and Time both matter
Talking Coalitions
Articulate why you think / believe / hope that these
organizations will care about your big issue or goal
Power Mapping
Who are Your Potential Coalition Members?
*Power Mapping
Who Else Cares = Potential Partners
Who Cares about Education?
Who Cares about the Same Populations?
Who Cares What Your Tax Rate is?
Who Wants to Change the World a Bit?
Who Doesn’t Know about Libraries?
Who has Constituents?
Who Needs to Hear it First?
The First Cup
Your “Insiders” are Your First Coalition
• They are involved in their communities
• They recognize the library’s importance to
the community and to a child’s education
• They are not always heavy users of the
library, but believe the library is a noble
place, important and relevant to the
community
• They recognize the value of a ‘passionate librarian’ as a true advocate
for lifelong learning
• They see the library as a vital community resource like public schools,
fire and police, and are willing to increase their taxes to support the
library.
- OCLC "From Awareness to Funding" p7-4
Q1. Why is the library important to you, personally?
Q2. What is your favorite reason to use the library?
Q3. Who does the Library serve?*
Q4. Why is the library important to those people?
Q5. What will new funding do to serve those communities?
Your Staff Matters
Without staff being sent out into the world
you will not succeed.
A. Why do you work at the library?
VALUES
B. What are your personal values about libraries and librarianship?
C. How is your service an expression of those values? VISION
D. What problems do you enjoy trying to solve for the community?
MISSION
E. What problems do you enjoy trying to solve individual patrons?
Coalition Pro-Tips
Coalition Pro Tips
Defining success and failure includes the
emotional preparation for failure
Insider expectations are often inversely
correlated to the likelihood of success
Engineer “Small Victories” early in the
process - either benchmarks or occurrences
Communication from stakeholders barely
happens ever
Keep it Relevant
● Personal/Organizational stories about
successes that emphasize values.
● Personal/Organizational stories of
failures that demonstrate integrity.
● Stories about other people who are
important to you.
● Stories about what “why you do what
you do”.
Four Kinds of Stories
To Library Users:
“As you know...”
To Non-Users:
“As you can imagine...”
Coalitions: Insiders and Outsiders
action.everylibrary.org
Thank You

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Building the front porch backroom coalition - 30 April 2019

  • 1. Building the “Front Porch / Back Room” Coalition John Chrastka, EveryLibrary Presented on 30 April 2019 Small Libraries Big Impact Conference
  • 2. Pro Bono campaign support for library leaders and communities Policy and advocacy for school libraries Public engagement partnerships with state library organizations Building a digital national network of library supporters
  • 6. In 2018 voters view the library as: 58% - advancing education 53% - a source of community pride 51% - enhancing the quality of life VOTER ATTITUDES 2018 “From Awareness to Funding” - OCLC/ALA
  • 7. VOTER ATTITUDES In 2018 of all voters: 27% will Definitely vote yes for the library 31% are likely to yes for the library 42% are likely or will definitely vote no 2018 “From Awareness to Funding” - OCLC/ALA
  • 8. VOTER ATTITUDES The positive image of the library has increased. The willingness to vote for it has decreased.
  • 12.
  • 13. The factors that determine residents’ willingness to increase their taxes to support their local library are their perceptions and attitudes about the library and the librarian. - OCLC 2008 "From Awareness to Funding" p. 7-3
  • 14. [T]he library is not perceived as just a provider of practical answers and information; the most committed supporters hold the belief that the library is a transformational force. - OCLC 2008 "From Awareness to Funding" p. 7-4
  • 15. A voter’s willingness to support increased library funding is not driven, or limited, by library use. - OCLC "From Awareness to Funding" p. 7-2
  • 16. It’s Not About Making More Users - Before the Ballot (2019)
  • 17. [Voters] recognize the value of a ‘passionate librarian’ as a true advocate for lifelong learning. - OCLC 2008 "From Awareness to Funding" p. 7-4 Perception of the Librarian(s)
  • 18. The Librarian is the Candidate The Library is the Incumbent Library = Librarians + Community
  • 19. 1. Shared Values - Do they care about people like me? 2. Shared Identity - Trust that the candidate is representing my concerns. 3. Personal Characteristics - Qualities? 4. Predictability - Policy and praxis. -The Political Brain, p. 140
  • 20.
  • 21. *What is Your Book?
  • 22. Who Else Cares? The Basis of Every Coalition for the Library
  • 23. Coalition 101 Pro-Tip “Coalitions allow you to advance your agenda by making it part of other agendas.” - John Chrastka, EveryLibrary
  • 24. Over a Cup of Coffee
  • 26. All issues are advanced by Coalitions
  • 27. Coalition 101 “Common Cause” in the community “Common Concern” for a population Shared Values Framework Never 100% overlap or you should just merge
  • 28. Coalition 101 “Common Cause” about a Community Issue e.g. Housing or food security; redevelopment “Common Concern” for a Population e.g. ELL, Homebound, Job Seekers Coalitions are among equals. Libraries tend to ‘serve’ and not see themselves as equals.
  • 29. Coalition 101 Confusing ‘project partners’ with ‘coalition partners’ Confusing ‘sponsors’ with ‘coalition partners’ Confusing ‘should be partners’ with ‘actually are partners’
  • 31. What is Your Agenda?
  • 32. ● Where do your biggest partners hang out? ● What coalitions do your biggest donors already belong to? ● What have you turned down already because you don’t have time?
  • 33. Exiting Coalitions State and Local Contexts Boards Commissions Alliances Councils Coalition for/to
  • 34. What Coalitions are Right for You? Economic Development Early Literacy and Early Childhood Grade Level Reading Housing and Food Security Immigration Safety and Violence
  • 35. Is this Coalition Right for me? ● A clear ‘ask’ to potential members? ● A buy-in for membership? ● Is the coalition organized for success? ● Is there a track record of communications ● Is there a budget (money or time) for coalition? ● Are they folks you’d have a glass of tea with?
  • 36. How to Build a Coalition Advancing your agenda by making it part of other agendas
  • 37. Building a New Coalition 1) A clear ‘ask’ to potential members a) What is the problem / solution? b) What defines buy-in? 2) Identify coalition leadership, key organizations, and junior partner organizations 3) Draft an coalition organizational chart / structure a) Committees b) Roles for each organization
  • 38. Building a New Coalition 4) Internal communications protocols and infrastructure 5) Communications with external stakeholders, the public, and lobbying targets 6) Budget for coalition work - Money and Time both matter
  • 39. Talking Coalitions Articulate why you think / believe / hope that these organizations will care about your big issue or goal
  • 40. Power Mapping Who are Your Potential Coalition Members?
  • 42. Who Else Cares = Potential Partners
  • 43. Who Cares about Education?
  • 44. Who Cares about the Same Populations?
  • 45. Who Cares What Your Tax Rate is?
  • 46. Who Wants to Change the World a Bit?
  • 47. Who Doesn’t Know about Libraries?
  • 49. Who Needs to Hear it First?
  • 50. The First Cup Your “Insiders” are Your First Coalition
  • 51.
  • 52. • They are involved in their communities • They recognize the library’s importance to the community and to a child’s education • They are not always heavy users of the library, but believe the library is a noble place, important and relevant to the community
  • 53. • They recognize the value of a ‘passionate librarian’ as a true advocate for lifelong learning • They see the library as a vital community resource like public schools, fire and police, and are willing to increase their taxes to support the library. - OCLC "From Awareness to Funding" p7-4
  • 54. Q1. Why is the library important to you, personally? Q2. What is your favorite reason to use the library? Q3. Who does the Library serve?* Q4. Why is the library important to those people? Q5. What will new funding do to serve those communities?
  • 55. Your Staff Matters Without staff being sent out into the world you will not succeed.
  • 56.
  • 57. A. Why do you work at the library? VALUES B. What are your personal values about libraries and librarianship? C. How is your service an expression of those values? VISION D. What problems do you enjoy trying to solve for the community? MISSION E. What problems do you enjoy trying to solve individual patrons?
  • 59. Coalition Pro Tips Defining success and failure includes the emotional preparation for failure Insider expectations are often inversely correlated to the likelihood of success Engineer “Small Victories” early in the process - either benchmarks or occurrences Communication from stakeholders barely happens ever
  • 61. ● Personal/Organizational stories about successes that emphasize values. ● Personal/Organizational stories of failures that demonstrate integrity. ● Stories about other people who are important to you. ● Stories about what “why you do what you do”. Four Kinds of Stories
  • 62. To Library Users: “As you know...” To Non-Users: “As you can imagine...” Coalitions: Insiders and Outsiders