Many companies fail to measure their returns process with the same enthusiasm that is used for outbound distribution. Return logistics offer an opportunity for improving visibility and profitability while lowering costs in the supply chain.

1. Effective Returns Management – An Imperative In All Businesses
Many companies fail to measure their returns process with the same enthusiasm that is used for outbound distribution.
Return logistics offer an opportunity for improving visibility and profitability while lowering costs in the supply chain. As
a vital part of the supply chain solution , it and involves the business of returning, exchanging, repair, refurbishment and
remarketing products. Earlier, companies paid slight attention to reverse logistics, but with the passage of time there is
greater attention being paid to areas that impact reverse logistics as well those areas that help build stronger
relationships with customers.
As most companies are interested in ensuring that the goods get out, they do not pay much attention the value of
returns to their revenue. When dealing with reverse logistics, some of the primary challenges that are faced are tracking
of goods while they travel through the returns process, complying with the government regulations, and adjusting to the
increasing customer pressure. In most cases reverse logistics is considered to be a cumbersome “necessary evil”, these
days it can be used as a tactical asset that can help reduce costs. By understanding the reason for the occurrence of
returns, it is possible to recognize the various prospects for enhancing the decision-making and supply chain process.
With reverse logistics management, companies can have a fair idea of what is coming back by automating returns across
different channels.
To ensure that there is neither wastage nor any shortage it is necessary to adhere to an effective returns management
policy. Your enterprise needs to know of the best returns management practices that should be employed by your
enterprise to ensure effective returns processing. A vital step in ensuring effective returns processing, is choosing a
choosing a returns management solution that manages the entire process of returns logistics in an efficient manner. The
solution should be efficient enough to get the products back into the testing field in minimal time. There are a lot of
benefits of partnering with a supply base management solution provider.
Partnering with an expert solution provider can help in dealing with issues pertaining to advance replacements,
customer collections, and swaps. The solution provider can also facilitate the management of returns exceptions, and be
able to link financial transactions and offer easy ways and means to aid returns receipts and reporting.
Enterprises must seek a solution that is scalable and web-enabled to ensure best returns management. With an effective
solution, the multi-channel returns management authorization processes can be streamlined effortlessly.