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8 Tips and Hacks to Build Word of Mouth
1.
8 TIPS AND
HACKS TO BUILD WORD OF MOUTH IN THE REHABILITATION INDUSTRY
2.
DON’T KEEP YOUR
SERVICES A SECRET
3.
WORD OF MOUTH Takes You From
Surviving to Thriving
4.
CUSTOMER SERVICE From the First Interaction Whether
by Phone, In Person or Your Website
5.
MAKE YOUR PATIENTS FEEL LIKE
REGULARS Like in Cheers, Where “Everybody Knows Your Name”
6.
BE REFERRAL- WORTHY Build Trust Be
Honest Deliver Results
7.
BE MEMORABLE Make Every
Moment Count Give Them a Story to Share
8.
DIRECT ACCESS Educate Your
Patients
9.
EXCEED EXPECTATIONS Tiptoe Over the Expectation
Line and Make Your Patients Smile
10.
ASK! Ask Your Patients to
Share Their Experience with Family, Neighbors and Friends
11.
EXPRESS GRATITUDE FOR REFERRALS Make
It Special Whenever You Show Appreciation
12.
DON’T BE A What
Tips Do You Use To Increase Your Word of Mouth?
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