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Avoiding Cybertraps

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Frederick Lane
Frederick Lane

A presentation that I gave to the San Diego Country Schools Risk Management JPA on October 29, 2013.

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Avoiding Cybertraps Incident Response, Computer Forensics, and Risk Management Frederick S. Lane San Diego County Office of Ed. JPA San Diego, CA 29 October 2013 www.FrederickLane.com Cybertraps.wordpress.com
Background and Expertise • Attorney and Author of 7 Books • Computer Forensics Expert -- 15 years • Over 100 criminal cases • Lecturer on ComputerRelated Topics – 20+ years • Computer user (midframes, desktops, laptops) – 35+ years • 10 yrs on Burlington VT School Board www.FrederickLane.com Cybertraps.wordpress.com
Lecture Overview Headache-Inducing Headlines Common Types of Incidents Electronic Evidence Is Everywhere Preparing for the Inevitable Risks for Administrators and Teachers • A Quick Intro to Computer Forensics • • • • • www.FrederickLane.com Cybertraps.wordpress.com
Headache-Inducing Headlines • “Parents Sue School District After Their 13-Year-Old's Suicide Following Sexting Bullying” – Hillsborough Cty., Florida • “Parents sue Lockhart school district after teacher charged with sexual assault” – Lockhart, TX • “School Cyberbullying Victims Fight Back In Lawsuits” – WV, PA, GA • “School Employees Sue Cyberbullying Students” – TX, PA www.FrederickLane.com Cybertraps.wordpress.com
A Tangled Mobile Web www.FrederickLane.com Cybertraps.wordpress.com
Common Types of Incidents • Employment Issues • Harassment/Hostile Work Environment • Disciplinary Issues • Student Misconduct • Cyberbullying & Cyberharassment • Sexting • Teacher/Student Misconduct • Student Attacks on Teachers • Inappropriate Relationships www.FrederickLane.com Cybertraps.wordpress.com
E-Evidence Is Everywhere • Inventory Possible Devices • • • Computers (Desktops, Laptops, Servers) Mobile Devices (Phones, Tablets) Peripherals (USBs, CDs, external drives, etc.) • Inventory Possible Types of Data • • • • • • Communication (E-Mail, IMs, Texts, etc.) Social Media (Facebook, Twitter, etc.) Web Activity (URLs, cookies, bookmarks, etc.) Network Logs and Access Data Cloud Storage (Dropbox, Flickr, Boxy, etc.) Deleted Data www.FrederickLane.com Cybertraps.wordpress.com
Whose Data Is It Anyway? • Where Did the Incident Occur? • • On-Campus vs. Off-Campus Zone of District Responsibility Is Growing • Who Owns and Uses the Device? • • Misconduct Using School-Owned Equipment Misconduct Using Privately-Owned Equipment • Who Runs the Service? • • • Evidence Hosted by District Evidence Created by Teachers/Students Evidence Hosted by 3rd Parties www.FrederickLane.com Cybertraps.wordpress.com
Pre-Incident Preparation • Policies and Procedures • • • District Decisions re Access, Services, Storage AUPs for Staff and Students Data Handling and Response Protocols • Professional Development for Teachers and Staff • • • Typically First Responders Potential Legal Risks Technology Is Continually Changing • Student Education • Critical Component of K-12 Curricula www.FrederickLane.com Cybertraps.wordpress.com
Response to Civil Litigation • Preservation of Potentially Relevant Evidence • Adherence to Established Policies for Handling Data • Notice of Litigation or Reasonable Anticipation of Litigation • Discovery Requests • Privacy Concerns • Burdensomeness of Requests • Production of Data Held by 3rd Parties www.FrederickLane.com Cybertraps.wordpress.com
Response to Criminal Activity • Anticipate Prosecution and/or Disciplinary Proceedings • Adherence to Policy/Process Is Critical • Involve Law Enforcement ASAP • Protect and Preserve Data • Restrict Access to Potentially Relevant Data • Hire a Computer Forensics Expert? • Some Evidence Is Radioactive www.FrederickLane.com Cybertraps.wordpress.com
Risks for Admins. & Teachers • Good Intentions, Bad Outcome • “Sherlock Holmes” Syndrome • Forwarding Content for Advice • The Cover-Up Is Always Worse • Trying to Protect Colleagues and Friends • Desire to Protect District by Handling InHouse • “Delete” Is a Myth www.FrederickLane.com Cybertraps.wordpress.com
A Cautionary Tale www.FrederickLane.com • Ting-Yi Oei, now 64 • Assistant Principal at Freedom HS in So. Riding, VA (Loudoun County) • Told to investigate rumors of sexting at HS • “Inappropriate” image was forwarded to Oei’s cellphone, then computer • Charged with “failure to report,” then contributing to delinquency of a minor • Charges ultimately dismissed Cybertraps.wordpress.com
Computer Forensics 101 • Field Previews • Acquisition & Mirror Images • Some Data Are More Fragile Than Others • Speed Is Of the Essence • Powerful Forensics Tools • Data Recovery and Analysis • IP Addresses Link to Real World • 4th Amendment and Privacy Concerns www.FrederickLane.com Cybertraps.wordpress.com
Current Projects • Cybertraps for Educators (2014) • Safe Student and School Employee Relationships (2014) • Cybertraps.wordpress.com • CPCaseDigest.com • MessageSafe.com • Informational Web Sites: • www.FrederickLane.com • www.ComputerForensicsDigest.com • www.CybertrapsfortheYoung.com www.FrederickLane.com Cybertraps.wordpress.com
Contact Information • E-Mail: • FSLane3@gmail.com • Telephone: • 802-318-4604 • Twitter • @Cybertraps, @FSL3 • LinkedIn: • www.linkedin.com/in/fredericklane/ • SlideShare.net • www.slideshare.net/FSL3 www.FrederickLane.com Cybertraps.wordpress.com
Avoiding Cybertraps Incident Response, Computer Forensics, and Risk Management Frederick S. Lane San Diego County Office of Ed. JPA San Diego, CA 29 October 2013 www.FrederickLane.com Cybertraps.wordpress.com

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Avoiding Cybertraps

  • 1. Avoiding Cybertraps Incident Response, Computer Forensics, and Risk Management Frederick S. Lane San Diego County Office of Ed. JPA San Diego, CA 29 October 2013 www.FrederickLane.com Cybertraps.wordpress.com
  • 2. Background and Expertise • Attorney and Author of 7 Books • Computer Forensics Expert -- 15 years • Over 100 criminal cases • Lecturer on ComputerRelated Topics – 20+ years • Computer user (midframes, desktops, laptops) – 35+ years • 10 yrs on Burlington VT School Board www.FrederickLane.com Cybertraps.wordpress.com
  • 3. Lecture Overview Headache-Inducing Headlines Common Types of Incidents Electronic Evidence Is Everywhere Preparing for the Inevitable Risks for Administrators and Teachers • A Quick Intro to Computer Forensics • • • • • www.FrederickLane.com Cybertraps.wordpress.com
  • 4. Headache-Inducing Headlines • “Parents Sue School District After Their 13-Year-Old's Suicide Following Sexting Bullying” – Hillsborough Cty., Florida • “Parents sue Lockhart school district after teacher charged with sexual assault” – Lockhart, TX • “School Cyberbullying Victims Fight Back In Lawsuits” – WV, PA, GA • “School Employees Sue Cyberbullying Students” – TX, PA www.FrederickLane.com Cybertraps.wordpress.com
  • 5. A Tangled Mobile Web www.FrederickLane.com Cybertraps.wordpress.com
  • 6. Common Types of Incidents • Employment Issues • Harassment/Hostile Work Environment • Disciplinary Issues • Student Misconduct • Cyberbullying & Cyberharassment • Sexting • Teacher/Student Misconduct • Student Attacks on Teachers • Inappropriate Relationships www.FrederickLane.com Cybertraps.wordpress.com
  • 7. E-Evidence Is Everywhere • Inventory Possible Devices • • • Computers (Desktops, Laptops, Servers) Mobile Devices (Phones, Tablets) Peripherals (USBs, CDs, external drives, etc.) • Inventory Possible Types of Data • • • • • • Communication (E-Mail, IMs, Texts, etc.) Social Media (Facebook, Twitter, etc.) Web Activity (URLs, cookies, bookmarks, etc.) Network Logs and Access Data Cloud Storage (Dropbox, Flickr, Boxy, etc.) Deleted Data www.FrederickLane.com Cybertraps.wordpress.com
  • 8. Whose Data Is It Anyway? • Where Did the Incident Occur? • • On-Campus vs. Off-Campus Zone of District Responsibility Is Growing • Who Owns and Uses the Device? • • Misconduct Using School-Owned Equipment Misconduct Using Privately-Owned Equipment • Who Runs the Service? • • • Evidence Hosted by District Evidence Created by Teachers/Students Evidence Hosted by 3rd Parties www.FrederickLane.com Cybertraps.wordpress.com
  • 9. Pre-Incident Preparation • Policies and Procedures • • • District Decisions re Access, Services, Storage AUPs for Staff and Students Data Handling and Response Protocols • Professional Development for Teachers and Staff • • • Typically First Responders Potential Legal Risks Technology Is Continually Changing • Student Education • Critical Component of K-12 Curricula www.FrederickLane.com Cybertraps.wordpress.com
  • 10. Response to Civil Litigation • Preservation of Potentially Relevant Evidence • Adherence to Established Policies for Handling Data • Notice of Litigation or Reasonable Anticipation of Litigation • Discovery Requests • Privacy Concerns • Burdensomeness of Requests • Production of Data Held by 3rd Parties www.FrederickLane.com Cybertraps.wordpress.com
  • 11. Response to Criminal Activity • Anticipate Prosecution and/or Disciplinary Proceedings • Adherence to Policy/Process Is Critical • Involve Law Enforcement ASAP • Protect and Preserve Data • Restrict Access to Potentially Relevant Data • Hire a Computer Forensics Expert? • Some Evidence Is Radioactive www.FrederickLane.com Cybertraps.wordpress.com
  • 12. Risks for Admins. & Teachers • Good Intentions, Bad Outcome • “Sherlock Holmes” Syndrome • Forwarding Content for Advice • The Cover-Up Is Always Worse • Trying to Protect Colleagues and Friends • Desire to Protect District by Handling InHouse • “Delete” Is a Myth www.FrederickLane.com Cybertraps.wordpress.com
  • 13. A Cautionary Tale www.FrederickLane.com • Ting-Yi Oei, now 64 • Assistant Principal at Freedom HS in So. Riding, VA (Loudoun County) • Told to investigate rumors of sexting at HS • “Inappropriate” image was forwarded to Oei’s cellphone, then computer • Charged with “failure to report,” then contributing to delinquency of a minor • Charges ultimately dismissed Cybertraps.wordpress.com
  • 14. Computer Forensics 101 • Field Previews • Acquisition & Mirror Images • Some Data Are More Fragile Than Others • Speed Is Of the Essence • Powerful Forensics Tools • Data Recovery and Analysis • IP Addresses Link to Real World • 4th Amendment and Privacy Concerns www.FrederickLane.com Cybertraps.wordpress.com
  • 15. Current Projects • Cybertraps for Educators (2014) • Safe Student and School Employee Relationships (2014) • Cybertraps.wordpress.com • CPCaseDigest.com • MessageSafe.com • Informational Web Sites: • www.FrederickLane.com • www.ComputerForensicsDigest.com • www.CybertrapsfortheYoung.com www.FrederickLane.com Cybertraps.wordpress.com
  • 16. Contact Information • E-Mail: • FSLane3@gmail.com • Telephone: • 802-318-4604 • Twitter • @Cybertraps, @FSL3 • LinkedIn: • www.linkedin.com/in/fredericklane/ • SlideShare.net • www.slideshare.net/FSL3 www.FrederickLane.com Cybertraps.wordpress.com
  • 17. Avoiding Cybertraps Incident Response, Computer Forensics, and Risk Management Frederick S. Lane San Diego County Office of Ed. JPA San Diego, CA 29 October 2013 www.FrederickLane.com Cybertraps.wordpress.com