What makes an intranet social? Why should you want one? How do you assess the social tools available to see which would fit your needs? I addressed these questions in a webinar for Elcom Technology, and here are the slides from that talk.

2. Social Intranets
Social Intranets – Taking advantage of social
within your organisation.
Presented by: Angus McDonald
Technical Director, Elcom
Date: 9th May 2012
Online Webinar
@elcomCMS #elcomSocial

3. Meet Your Panel
Angus McDonald
Technical Director
Lee-Sia Yuen
Marketing Manager
@elcomCMS #elcomSocial

4. How to ask a question
@elcomCMS #elcomSocial

5. House keeping
Tweet, tweet
#elcomSocial
@elcomCMS
@elcomCMS #elcomSocial

6. What is this
‘social’ thing?

7. “Social media includes
web-based and mobile based
technologies which are used to
turn communication into
interactive dialogue between
organizations, communities, and
individuals.”
Wikipedia

9. Social Intranet AKA
Enterprise 2.0
Collaborative Intranet
Digital Workspace
@elcomCMS #elcomSocial

10. Why?
Everyone
Emergence
Effective/Efficient
Easily Adopted
@elcomCMS #elcomSocial

11. Really why?
Knowledge
Wisdom
Purpose
Progress
@elcomCMS #elcomSocial

12. “Information becomes
knowledge when given
context by someone, and
is most truly what they
know about something.”
Angus McDonald

13. “Wisdom is the correct
application of knowledge
to our daily lives and
work.”
Angus McDonald

14. Purpose

15. “This article underscores the
practical value of harnessing stories
as resources for changing, as well
as understanding, employees’
experiences.”
Adam M. Grant
The Significance of Task Significance

16. Progress

17. “Our research showed that, of all
the events that have the power to
excite people and engage them in
their work, the single most
important is making progress –
even if that progress is a small win.”
Teresa Amabile, author
The Progress Principle

18. How?
Lots of good tools
Need to test tools vs key qualities
@elcomCMS #elcomSocial

19. key social
qualities

20. 1. It must be
usable

21. “Usability is a major factor
in whether staff will be
able (and willing) to make
use of a new technology.”
James Robertson
Step Two Designs

22. Easy for Everyone
Not just easy for dedicated authors
Easy for casual users!
Easy for external stakeholders too!

23. 2. Enables
push and pull

24. Problems With Push
Spamming interrupts work
Results in email-version-hell
New staff don’t have it
@elcomCMS #elcomSocial

25. Advantages of Pull
Get it when you want it.
Get it how you want it:
–Email, RSS, Text, Website Inbox
Get what you want.
@elcomCMS #elcomSocial

26. 3. Supports
emergence

27. emergence
Used with Permission http://www.flickr.com/photos/nnova/377602152/

28. emergence
http://www.flickr.com/photos/nnova/377602152/

29. 4. Plays nicely
with others

30. Playing Nicely
• LDAP/AD Integration
• Single-sign On
• Web Service API
@elcomCMS #elcomSocial

31. 5. Not a
problem for IT

32. 5

33. 5 Social Tool Examples
1. Blogs
2. Team Rooms
3. Wikis
4. Microblogging
5. Staff Directory
@elcomCMS #elcomSocial

34. Blogs
1. Usable
2. Enables Push & Pull
3. Supports Emergence
4. Plays Nicely With Others
5. Not a Problem for IT

35. Team Rooms
1. Usable
2. Enables Push & Pull
3. Supports Emergence
4. Plays Nicely With Others
5. Not a Problem for IT

36. Wikis
1. Usable
2. Enables Push & Pull
3. Supports Emergence
4. Plays Nicely With Others
5. Not a Problem for IT

37. Microblogging
1. Usable
2. Enables Push & Pull
3. Supports Emergence
4. Plays Nicely With Others
5. Not a Problem for IT

38. Staff Directory
1. Usable
2. Enables Push & Pull
3. Supports Emergence
4. Plays Nicely With Others
5. Not a Problem for IT

39. Questions & Answers
@elcomCMS #elcomSocial

40. Wrap Up - Thank You!
Angus McDonald
Technical Director
angusm@elcom.com.au
02 8064 0967
www.elcom.com.au
@elcomCMS #elcomSocial