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co-financed by the European Fund for Regional Development in the framework of the Urban Innovative
Actions Initiative
November .2018, Wien, Mag. Moujan Wittmann-Roumi Rassouli
City of Vienna
MA17
integration +
diversity
Lead partner
Vienna Board
of Education-
European
Office
Vienna
Business
Agency
Vienna
Social Fund
Vienna
Employment
Promotion
Fund
• Peer
Mentoring
• Volunteers
Support
Training
programme for
refugee-
teachers
Support in
business issues
– Self
employment
Support in
Labour Market
Integration
• CORE Centre
• Housing First
• Strengthening of
Competences
• Health Promotion
• Int. Benchmarking
What is the main approach
of the project
“CORE puts people and their diverse
competencies at the centre, involves them as
experts in their own cause and thus contributes
to the integration process in Vienna. CORE
focuses on refugees as experts. The
participatory approach of CORE ensures that
refugees themselves can shape integration
programs and participate actively involved.”
“Peer-Mentoring for young mothers and
pregnant women” (2017-2019)
Challenges and obstacles:
Public debates and programs focus on negative perceptions
and “cultural” aspects of integration of refugees and refer to
women as vulnerable and supressed by men.
Culture as dominant frame makes it difficult to find out: what is
really hindering women to live autonomous lives and become
economically independent?
CORE – Center Of Refugee Empowerment
Puts competences in the focus + identifies the real challenge:
highly qualified refugee women are underrepresented in
effective education + labour market support measures!
“Peer-Mentoring- for young mothers and
pregnant women” (2017-2019)
Challenges and obstacles:
• Dominant focus on acquisition of the German
language combined with so called “Value Courses” 
under critique: Tests are not made by linguists but
bureaucrats and administrative staff
• Tightly regulated labour market with few or very
limited measures that allow educational mobility within
sectors
• Long and complicated paths before finding a job that
matches qualifications  too little attention on the
necessary institutional frameworks and conditions for
better integration pathways
Peer-Mentoring- for young mothers and
pregnant women (2017-2019)
Main objectives:
• To increase visibility (for general public and
institutions) of obstacles faced by and future
opportunities for highly qualified women
• To train and accompany them as peer mentors and
enable them to …
• … Offer valid and comprehensive information to
asylum seeking pregnant women, young mothers who
are hardly in the focus of integration measures
Peer-Mentoring for young mothers and
pregnant women (2017-2019)
Project Context in Vienna:
• 2/3 of asylum seekers live in private accommodation
• 1/3 of recipients of primary care in Vienna are women
• 40%-50% of the group are over the age of 40
• Study presented: 13% of all Vienna children and
adolescents are excluded from central areas of life
(due to lack of financial resources, knowledge about
health care issues) refugee parents (esp. mothers)
must be strongly supported!
Implementation: Project initiation
• Beginning of 2017: Catalogue of criteria for selection of peer
mentors sent to institutions, organisations, NGO´s and shelters
• Project Operation Manual elaborated and sent to potential
partners and institutions to join the project and serve as vital part
of the training program (public health departments, Vienna Child
and Youth Welfare Service, outpatient departments…)
• 15 refugee women who had gained professional qualification +
experience in the health care sector in their country of origin
were trained to become peer mentors for pregnant women and
mothers.
• By the end of 2018: 17 active peer mentors, from 8 different
nationalities/ 5 different languages spoken/ worked in 4 different
areas as health professionals in their countries of origin
(gynecology, neurology, general physicians, midwifery, nursery ..)
…)
Intermediary results:
Peer-Mentoring activities: after the initial training the
women regularly passed on relevant information in their
first language personally or by using messaging
services!
 they reached about 120 women within one year
(pregnant and young mothers) and discussed topics
such as benefits of the midwifery system in Austria,
disadvantage of c-sections ,emergency services, family
planning
Intermediary results:
Participation of Peer Mentors in discussions 
access to decision makers  e.g.
• Platforms and gatherings of decision makers within the city
government on how to reach refugees with necessary
information about health provision, to find other means of
communication
• Discussion about job opportunities  University of Vienna
• Participation in platforms with NGO’s: to draw attention to
the fact that integration through rights and perspectives must
be put in focus, and not the “headscarf”
Intermediary results:
Peer mentors highlighted also the requirement of diversity
+ making efficient us of resources
• Huge difficulties for highly skilled migrant women between the ages
35-45 years to get access to the job market especially in the health
care sector, contrary to the publicly most discussed issue: the
vulnerability of the refugees
• Funding should focus more on measures to ease labour market
entry than on prevention of violence
Projects present in the media
Information for the general public:
Intermediary results
Positive effects on state institutions like
Public Employment Service Austria (AMS)
• Raising awareness of structural barriers and issues related to labour
market entry especially for middle-aged women  validation of
diplomas takes a long time  alternative: opening up other health-
related departments (“Outpatients‘ Departments”)
• Pilot attempt to engage mentors as communicators/ mediators between
patients and doctors in the framework of a job training directly in
maternity units & emergency departments for pregnancy
• Better connection of offers (city and federal governments): Quick
transitions between German courses, work training and job
opportunities in the health sector like nursing assistance,
pharmaceutical assistance, assistance of care givers as job market
strategy for the health care sector
Intermediate results
Positive effects on participating women mentors:
• Orientation in the very complex health care system:
hospitals, midwifery system, care assistance services, …
• Knowledge of the structures of the authorities in different sectors:
e.g. midwives in hospitals vs family midwives
• Networking with institutions and relevant partners in the health care
sector:
• Enable understanding of the program planning and differences
of systems (between country of origin and Austria)
• Relevant information on paths to enter the labour market
• Within 1 year 3 women started an occupation and measures
suitable to their qualifications
Peer-Mentors 2017
More information:
Moujan Wittmann-Roumi Rassouli
https://www.wien.gv.at/kontakte/ma17/
Tel.: 0043 1 4000 81537
www.refugees.wien

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Vienna peer mentoringrefwomen

  • 1. co-financed by the European Fund for Regional Development in the framework of the Urban Innovative Actions Initiative November .2018, Wien, Mag. Moujan Wittmann-Roumi Rassouli
  • 2. City of Vienna MA17 integration + diversity Lead partner Vienna Board of Education- European Office Vienna Business Agency Vienna Social Fund Vienna Employment Promotion Fund • Peer Mentoring • Volunteers Support Training programme for refugee- teachers Support in business issues – Self employment Support in Labour Market Integration • CORE Centre • Housing First • Strengthening of Competences • Health Promotion • Int. Benchmarking
  • 3. What is the main approach of the project “CORE puts people and their diverse competencies at the centre, involves them as experts in their own cause and thus contributes to the integration process in Vienna. CORE focuses on refugees as experts. The participatory approach of CORE ensures that refugees themselves can shape integration programs and participate actively involved.”
  • 4. “Peer-Mentoring for young mothers and pregnant women” (2017-2019) Challenges and obstacles: Public debates and programs focus on negative perceptions and “cultural” aspects of integration of refugees and refer to women as vulnerable and supressed by men. Culture as dominant frame makes it difficult to find out: what is really hindering women to live autonomous lives and become economically independent? CORE – Center Of Refugee Empowerment Puts competences in the focus + identifies the real challenge: highly qualified refugee women are underrepresented in effective education + labour market support measures!
  • 5. “Peer-Mentoring- for young mothers and pregnant women” (2017-2019) Challenges and obstacles: • Dominant focus on acquisition of the German language combined with so called “Value Courses”  under critique: Tests are not made by linguists but bureaucrats and administrative staff • Tightly regulated labour market with few or very limited measures that allow educational mobility within sectors • Long and complicated paths before finding a job that matches qualifications  too little attention on the necessary institutional frameworks and conditions for better integration pathways
  • 6. Peer-Mentoring- for young mothers and pregnant women (2017-2019) Main objectives: • To increase visibility (for general public and institutions) of obstacles faced by and future opportunities for highly qualified women • To train and accompany them as peer mentors and enable them to … • … Offer valid and comprehensive information to asylum seeking pregnant women, young mothers who are hardly in the focus of integration measures
  • 7. Peer-Mentoring for young mothers and pregnant women (2017-2019) Project Context in Vienna: • 2/3 of asylum seekers live in private accommodation • 1/3 of recipients of primary care in Vienna are women • 40%-50% of the group are over the age of 40 • Study presented: 13% of all Vienna children and adolescents are excluded from central areas of life (due to lack of financial resources, knowledge about health care issues) refugee parents (esp. mothers) must be strongly supported!
  • 8. Implementation: Project initiation • Beginning of 2017: Catalogue of criteria for selection of peer mentors sent to institutions, organisations, NGO´s and shelters • Project Operation Manual elaborated and sent to potential partners and institutions to join the project and serve as vital part of the training program (public health departments, Vienna Child and Youth Welfare Service, outpatient departments…) • 15 refugee women who had gained professional qualification + experience in the health care sector in their country of origin were trained to become peer mentors for pregnant women and mothers. • By the end of 2018: 17 active peer mentors, from 8 different nationalities/ 5 different languages spoken/ worked in 4 different areas as health professionals in their countries of origin (gynecology, neurology, general physicians, midwifery, nursery ..) …)
  • 9. Intermediary results: Peer-Mentoring activities: after the initial training the women regularly passed on relevant information in their first language personally or by using messaging services!  they reached about 120 women within one year (pregnant and young mothers) and discussed topics such as benefits of the midwifery system in Austria, disadvantage of c-sections ,emergency services, family planning
  • 10. Intermediary results: Participation of Peer Mentors in discussions  access to decision makers  e.g. • Platforms and gatherings of decision makers within the city government on how to reach refugees with necessary information about health provision, to find other means of communication • Discussion about job opportunities  University of Vienna • Participation in platforms with NGO’s: to draw attention to the fact that integration through rights and perspectives must be put in focus, and not the “headscarf”
  • 11. Intermediary results: Peer mentors highlighted also the requirement of diversity + making efficient us of resources • Huge difficulties for highly skilled migrant women between the ages 35-45 years to get access to the job market especially in the health care sector, contrary to the publicly most discussed issue: the vulnerability of the refugees • Funding should focus more on measures to ease labour market entry than on prevention of violence
  • 12. Projects present in the media Information for the general public:
  • 13. Intermediary results Positive effects on state institutions like Public Employment Service Austria (AMS) • Raising awareness of structural barriers and issues related to labour market entry especially for middle-aged women  validation of diplomas takes a long time  alternative: opening up other health- related departments (“Outpatients‘ Departments”) • Pilot attempt to engage mentors as communicators/ mediators between patients and doctors in the framework of a job training directly in maternity units & emergency departments for pregnancy • Better connection of offers (city and federal governments): Quick transitions between German courses, work training and job opportunities in the health sector like nursing assistance, pharmaceutical assistance, assistance of care givers as job market strategy for the health care sector
  • 14. Intermediate results Positive effects on participating women mentors: • Orientation in the very complex health care system: hospitals, midwifery system, care assistance services, … • Knowledge of the structures of the authorities in different sectors: e.g. midwives in hospitals vs family midwives • Networking with institutions and relevant partners in the health care sector: • Enable understanding of the program planning and differences of systems (between country of origin and Austria) • Relevant information on paths to enter the labour market • Within 1 year 3 women started an occupation and measures suitable to their qualifications
  • 16. More information: Moujan Wittmann-Roumi Rassouli https://www.wien.gv.at/kontakte/ma17/ Tel.: 0043 1 4000 81537 www.refugees.wien