9. 1
Where you’ve been
Where you are now
Where you want to go
Who your competition are
Who your audience are
10. 1
Hurdles to watch out for:
Not being honest
with yourself
Thinking your service or
product is for everyone
Not thinking objectives
through thoroughly
enough
13. Discovery
1
STRATEGY
2
Creating a strategy that has no
action points or too many
action points
Hurdles to watch out for:
Not frequently reviewing
the strategy
Not making it manageable
– 3 core priorities in 3 months
– 3 in 3
18. Discovery
1
STRATEGY
2
BRAND &
CONTENT
WEBSITE 4
3
When a website doesn’t become
a tool to generate enquiries or
deliver a call to action
Hurdles to watch out for:
When too much information is
given – less is more
Thinking everyone has your
user habits
20. Discovery
1
STRATEGY
2
BRAND &
CONTENT
WEBSITE 4
3
SEARCH
SEO + PPC
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
T
C
O
N
T
E
N
T
SOCIAL
MEDIA
C
O
N
T
E
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
EMAIL
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
PR
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
ADVERTISING
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
N
5
5
5 5
5
21. Discovery
1
STRATEGY
2
BRAND &
CONTENT
WEBSITE 4
3
SEARCH
SEO + PPC
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
T
C
O
N
T
E
N
T
SOCIAL
MEDIA
C
O
N
T
E
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
EMAIL
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
PR
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
ADVERTISING
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
N
5
5
5 5
5
Setting expectations too high
Hurdles to watch out for:
Focussing too heavily on vanity figures
e.g. impressions, reach, followers that
are not your target audience
Thinking that being at the top of
Google is enough
Not using enough channels to
compliment each other
22. BRAND &
CONTENT
WEBSITE 4
3
SEARCH
SEO + PPC
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
T
C
O
N
T
E
N
T
SOCIAL
MEDIA
C
O
N
T
E
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
C
O
N
T
E
N
T
E
N
T
N
5
5 5
5
6
REVIEW &
MEASURE
23. BRAND &
CONTENT
WEBSITE 4
3
SEARCH
SEO + PPC
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
T
C
O
N
T
E
N
T
SOCIAL
MEDIA
C
O
N
T
E
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
N
T
E
N
T
C
O
N
T
E
N
T
C
O
N
T
E
C
O
N
T
E
N
T
E
N
T
N
5
5 5
5
6
REVIEW &
MEASURE
Not measuring the right KPIs
Hurdles to watch out for:
Inconsistent measurement
Not measuring at all!