Overview of the only cloud based application that allows healthcare organizations to leverage smartphone push notification, voice, text and email for both patient and employee communication.
AWS Community Day CPH - Three problems of Terraform
Varolii patient interaction solution (1)
1. What if you could use automated patient interactions to...
Varolii provides interactive patient
• Reduce missed patient appointments and the
communications that leverage managed text,
costs that accompany them? #s? email, smartphone and voice channels. Our
seamless cloud integration fits into your current
• Improve clinical quality measures, such as clinical and business workflows to improve patient
preventive visits, screenings and tests? adherence, retention, outcomes and more.
• More than 400 clients
• Reduce readmission rates and efficiently • Creating 150 million interactions with
more than 12 million patients per year
support discharge planning?
• Boost and streamline patient self-payment?
• Improve disease and wellness management
program enrollment and engagement?
• Implement a quick-to-deploy, cloud-based
solution that requires minimal IT involvement?
CONFIDENTIAL • Varolii Corporation • All Rights Reserved 1
2. How Varolii Does It
The basics of how Varolii’s consumer interaction platform works
1. Multi-modal: We blend voice, email, text, fax and smartphone
2. Reaching the Patient: We combine the right communication channel with the
right message, at the right time and at the right interval
3. Analytics: Our solution provides a decisioning engine that uses member
information (diagnosis & billing codes, demographics, history, etc.) along with
expertise and best practice
4. Personalization: Once this data is gathered, an automated message is
launched with one-to-one personal communication that is relevant to the
individual
5. Preferences: We then remember the outcome of this interaction to decide
how to best reach your patient next time
6. Reporting & Monitoring: Our functionality includes real-time reporting and
dashboards that integrate into your current business and clinical workflows.
CONFIDENTIAL • Varolii Corporation • All Rights Reserved 2
3. Varolii Applications, Benefits and Advantages
Patient Interaction Solution
Benefits
Applications
• Appointment Management • Reduce missed appointments
• Medication Adherence • Improve clinical measures
• Caregiver Confirmation • Improve adherence
• Discharge Instructions • Reduce hospital readmissions
• Clinical Measure Reminders • Boost patient self-payment
• Patient Self-payment • Integrate with clinical and business workflows
Personalization Highest Quality Reporting,
Multi-modal
Beyond Services and Monitoring and
Interactions
Segmentation Expertise Analytics
• Not just multi-channel • Varolii learns from • Professional voice • Provides deeper
• Varolii blends multiple past preferences to talent insights for better,
channels to better deliver the right • Message mastering faster decisions
reach your patients message at the right for professional
time to the right scripting, branding
channel, by patient and high response
CONFIDENTIAL • Varolii Corporation • All Rights Reserved 3