1. Capabilities & Select Product Showcase
Snapchat– The10-second self-destructing
pieces of content within a 5-inch screen
3. Snap What?
• Snapchat has risen to prominence very quickly as an alternative social network for
teens and young adults.
• Snapchat launched Stories in October 2013. The app's users can use Stories to
weave together collections of photos and video. These do not disappear after being
viewed and can be seen by a user's contacts again and again in a 24-hour period.
• In May 2014, Snapchat introduced instant messages and video calls.
• In mid-June 2014, Snapchat introduced "Our Story," which allows Snapchat users at
events, identified by location data, to contribute video and images to a single, crowd-
sourced collection of images and video.
• As it's introduced these new features, Snapchat has also improved its integration with
a user's device. Users can now save parts of their Stories to the native photo app on
their. This is important since it allows people to use their Snapchat app as a kind of
canvas. If they're inclined to use Snapchat's drawing features.
4. The following keynote was delivered by Evan Spiegel, CEO of
Snapchat, at the AXS Partner Summit
Three characteristics of the More-Personal Computer that are
particularly relevant to our work at Snapchat:
1) Internet Everywhere
2) Fast + Easy Media Creation
Snapchat discards content to focus on the feeling that content brings to
you, not the way that content looks. This is a conservative idea, the
natural response to radical transparency that restores integrity and
context to conversation. Snapchat sets expectations around
conversation that mirror the expectations we have when we’re talking
Snapchat focuses on the experience of conversation – not
the transfer of information. We’re thrilled to be a part of this
6. The Snapchat Audience: International
• Snapchat has passed the 80-
million mark in active users
• Snapchat is strongest in the U.S.,
where it had an adult audience of
16.5 million in December 2013,
according to comScore data. Of
course, Snapchat has continued to
grow since then. It continues to place
routinely as one of the top 10
Apple iPhone app downloads in the
7. The Snapchat Audience: International
• With an increasing global footpint, Snapchat has
reached the No. 1 spot for most-downloaded
free iPhone app in 30 countries, the No. 2 app in
16 countries, and the third-ranked app in 12
• It's especially strong in Western Europe,
Australia, and Canada. In November,
Snapchat CEO Evan Spiegel said that 25% of
iPhone users in the U.K. used Snapchat, and
50% of Norwegian iPhone users actively used
the app. Snapchat has also been a regular top
10 app in other Western European and English-
speaking markets: Australia, Canada, the
Netherlands, Sweden, France, etc. It has yet to
catch on in Spain, Germany, and Italy. It's in
popular in these countries, as well as in the U.S.,
on Android as well as iOS.
8. The Snapchat Audience: Young And
• The majority of Snapchat's user base
is female, and most are youthful,
aged between 13 and 25, according
to company statements, news reports,
surveys, and our own estimates based
on social network market data.
• 39% of graduating high school
seniors in the U.S. use Snapchat to
communicate with friends and family
"multiple times daily” (for voice calls
the percentage was only 23%)
• In keeping with most users' age range,
they also have an average annual
income less than $50,000
9. Snapchat Demographics In 2014: Users Are
Mostly Girls/Women, And People Younger Than
% Of Snapchat Users Who Are…
Male Female Older Than
10. How Often Do You Use Each To Communicate
With Family And Friends?
% Of High School Seniors Answering, “Multiple Times Daily”
Another Messaging Service (Like Kik Or
Google Chat (Gchat)
11. Nearly Half Of Americans Aged 12 To 24 Have
Percentage Who Use Each Social Network In U.S. – Early 2014
12 - 24 All Ages
12. How U.S. College Students Would Like To
Connect With Brands On Snapchat
Inclined To Open A Picture
From A Brand
Want To Receive
Discounts Or Promotions
From A Brand
Likely To Purchase A
Brand's Product Or Service
If Sent A Coupon
13. Brands On Snapchat
Mashable: The digital news website regularly sends Stories that
showcase their reporters' take on a story or event, or just fun
updates, making light of people's hatred of Mondays.
Taco Bell: Taco Bell has arguably been the brand pioneer on
Snapchat. In the first half of 2013, it was the first major brand to
send a Snap — of the reintroduced Beefy Crunch Burrito — and
more recently it has been a prolific user of the Stories feature,
recruiting social media personalities such as model Chrissy
Teigen to participate in its campaigns, like the November 2013
Snapchat Story, "Friendsgiving.”
Karmaloop: The streetwear-focused e-commerce site sends
Snapchat friends first looks at new clothing lines, and exclusive
McDonald's: The chain used Snapchat photos and a 36-second
story to launch the Bacon Clubhouse sandwich.
14. Brands On Snapchat
Grub Hub: The food ordering website sent followers a discount
coupon code, "Chopstix," for ordering sushi.
16 Handles: The yogurt chain used its Snapchat account
Love16Handles to send users disappearing coupons.
Acura: The car brand used Snapchat to showcase exclusive
footage of the Acura NSX before it was revealed anywhere else.
Audi: The car brand has sent a Snapchat Story showing a
video of Audi cars recently unloaded from a container ship, with
views of the New York skyline in the background.
15. Brands On Snapchat
Case Study – Wet Seal
Wet Seal's Snapchat campaign, put together by ICED Media, also shows that it is possible to
build a large audience and accumulate a significant number of views for a Snapchat
campaign, although there was a great deal of cross-promotion on other networks.
• Wet Seal: The teen retailer won a digital marketing award, one of the 2014 Shorty Awards,
for Best Brand On Snapchat. Campaigns included disappearing discount codes, and a
"takeover" of the account by teen blogger MsMeghanMakeup, who created a Snapchat
Story that earned 6,000 views in 24 hours.
• Wet Seal earned 6,000 connections (equivalent to Facebook friends) on Snapchat in
two weeks, according to the submission for the Shorty Awards.
• Wet Seal's Stories drew 250,000 views in two months.
17. How Snapchat Could Revolutionize
The Future Of Advertising
Snapchat’s entire existence started off with a feature that never
existed before, and the startup wants to continue this trend by building
on more functionality and innovations.
• In terms of monetizing the app, in-app purchases will come first, as
Snapchat looks to innovate and create services users will want to
pay for – a model often disregarded in today’s market.
• It will then potentially be able to collect data on users, allowing for
ad targeting, which has proven to be more effective and provide a
higher ROI for brands.
• Major players within the messaging space start to develop a range
of services that move beyond just communications, including social
gaming integration, payment tools and utilities that integrate into a
18. How Snapchat Could Revolutionize
The Future Of Advertising
• Snapchat could potentially incorporate GPS
functionality allowing users to send Snaps that
reveal their current location. This could
completely transform how brands are able to
communicate with Snapchat users.
• Snapchat’s out-of-box format encourages
brands to think like they have never done before
– building messages for 10-second self-
destructing pieces of content within a 5-inch
screen – and it has the potential to revolutionize
the future of advertising.
19. Disadvantages To Snapchat
• The demographics are advantageous to the right brand and message but also make it
a fairly narrow platform.
• Snapchat's structure makes it difficult for a brand to build a large audience.
• Unlike Facebook or Twitter, where user interaction is organized around user profiles
and user feeds, Snapchat is organized around direct communication between
• Also, Snapchat users typically can’t easily reshare brand content, so there’s no viral
effect achievable within Snapchat.
• It's time-consuming for brands to open and view
responses to their content in Snapchat, much less
respond to any of them.
• There are no metrics-yet. Brands have to manually
count their followers and other basic metrics, such as
how many people have opened their snaps. Snapchat
only offers user "Scores," which counts the number of
Snaps sent and opened by each user.
20. • Snapchat is still smaller than the largest social networks but we estimate
it reached 82 million monthly active users globally as of May 2014.
• The majority of Snapchat's user base is female and between the ages of
13 and 25, a difficult-to-reach demographic.
• Several marketer-friendly features have been introduced in the last eight
months, including videos known as "Snapchat Stories," which don't
• Snapchat is responsible for developing a format that enables brands to
pioneer new ways of communicating with audiences.
• Snapchat does pose disadvantages: There's a lack of metrics, and it
favors private one-on-one communication, which tamps down on virality.