FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
8 ways in which NPS can add value to your business
1. 8 WAYS IN WHICH
NPS® CAN ADD
VALUE TO YOUR
BUSINESS
FUTURELAB
Net Promoter Score, Net Promoter and NPS are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld
FEATURING 10 CASES FROM EUROPEAN
INDUSTRY LEADERS
2. 14/09/18 2
How Orange Business Services became the most favored telecom
service provider
What Philips did differently to dramatically increase closing rates?
1IMPROVE ACCOUNT
MANAGEMENT & SALES
EFFECTIVENESS
FEATURED CASES
6. 14/09/18 6
Global B2B Prototyping Company uses NPS to set strategic priorities on
areas with most impact on their customers
2PRIORITIZE CUSTOMER
ISSUES
FEATURED CASE
8. 14/09/18 8
Medical equipment company and Industrial fiber company leverage
NPS to identify repurchase opportunities
3IMPROVE CUSTOMER
PORTFOLIO MANAGEMENT
FEATURED CASES
10. 14/09/18 10
European automotive brand used NPS accross dealerships to maintain
sales during recession
4IMPROVE DISTRIBUTION /
REATIL EXPERIENCE
FEATURED CASE
12. 14/09/18 12
Philips International built their global alignment programme around NPS
to grow revenue and drive action
5ALIGN ORGANISATIONAL
SILOES AROUND THE
CUSTOMER
FEATURED CASE
16. 14/09/18 16
Dental hygiene company gains competitive advantage via highly tailored
competitive strategies
7IMPROVE YOUR
COMPETITIVE POSITION
FEATURED CASE
19. 14/09/18 19
How Holcim, Commerzbank and a Direct Sales Company created brand
ambassadors
8MEASURABLY CONNECT
AND DRIVE PEOPLE
ENGAGEMENT
FEATURED CASE
21. 14/09/18 21
IDENTIFY ACTIONS THAT WILL
MAKE THE BIGGEST IMPACT
ON YOUR BUSINESS
NPS can create real value across your business. But when you are “in the
trenches”, it’s not always easy to see the forest from the trees.
That’s why we’re offering free, no-strings-attached consultations to people
responsible for NPS programme in their organization. During the consultation we
can confidentially discuss your specific goals and challenges and identify the
strategic next steps (as well as quick-win actions) to help you take your NPS
programme to the next level and create more value for your organization.
Feel free to reach to us at info@futurelab.net with any question you might have
about getting the most out of your NPS programme.
FUTURELAB