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Thank You for Joining Us
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ABM And Modern B2B Advertising:
Reaching The Buying Committee At
Your Target Accounts
SPONSORED BY:
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Demand Gen Report: @DG_Report
Andrew Gaffney: @Agaffney
Demandbase: @Demandbase
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Questions, Tweets & Resources
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Panelists
Nani Shaffer
Director, Product Marketing
Demandbase
@Demandbase
Andrew Gaffney
Editorial Director
Demand Gen Report
@DG_Report
#
Top Priorities for 2019
Improving Ability to
Measure & Analyze
Marketing Impact
Improve
Sales/Marketing
Alignment
Engaging The Right
Stakeholders
within Target
Accounts
Focusing on Lead
Quality over
Quantity
1 2 3 4
#
ABM Ranked As Top Tech Priority
• 46% of respondents cited account-based
marketing as top initiatives for 2019
ABM & MODERN B2B ADVERTISING
Nani Shaffer
Director, Product Marketing | Demandbase
REACHING THE BUYING COMMITTEE
AT YOUR TARGET ACCOUNTS
AGENDA
 Building an Account-Based Strategy
 Executing with the Next Generation of Account-Based Advertising
 Tying it Together with Account-Based Measurement
© 2018 DEMANDBASE|SLIDE 11© 2018 DEMANDBASE # 11
HARD TO GENERATE HIGH QUALITY LEADS
of B2B marketers
list this as their
biggest challenge
63%
of budgets spent
on top of funnel
activities
50%
Hubspot IDC Research
of prospects
want to talk to a
salesperson
29%
of buyers use 3+
channels during
product research
76%
BUYING BEHAVIORS HAVE SHIFTED
Hubspot Blue Nile Research
© 2018 DEMANDBASE|SLIDE 12
FOCUS ON WHAT MATTERS: ACCOUNTS
ACCOUNT-BASED MARKETING ENABLES B2B
MARKETERS TO IDENTIFY AND TARGET
THE ACCOUNTS THAT MATTER MOST
Identify the
accounts that
matter most
Market to
those
accounts
Measure the
results by
accounts
© 2018 DEMANDBASE|SLIDE 13
ABM ALIGNS YOUR FOCUS ACROSS THE FUNNEL
IDENTIFY
Target the accounts with the most opportunity
ATTRACT
Advertise to them and drive
decision makers to your site
ENGAGE
Optimize your site experience for prospects,
customers and partners
CONVERT
Turn valuable buying signals into revenue
with the right buyers and decision makers
MEASURE
Measure actionable insight on how to
drive revenue or improve performance
#
Importance Of Being In Front Of Buyer
Team: At The Right Time
• 52% of respondents to Demand Gen Report
Buyer Behavior Study said the number of
buying team members had increased
significantly
• 84% of buyers said they had either
accelerated or put purchase decisions on hold
based on changing buying needs
THE NEXT GENERATION
OF B2B ADVERTISING
© 2018 DEMANDBASE|SLIDE 16
A SHORT HISTORY OF B2B TARGETING
Site-direct
contextual buying
“Fuzzy identity"Ad networks
Site
A
Site
B
Site
C
1990s 2000s 2010s
DSP
© 2018 DEMANDBASE|SLIDE 17
FUZZY IDENTITY
B2B > Company Size > 10-50 Employees
B2B > Company Size > 50-100 Employees
B2B > Company Size > 5,000+ Employees
B2B > Sales Volume > $1,000,000 - $5,000,000,000
B2B > Classes > White Collar
B2B > Employment Status > Employed > Work from Home
B2B > Industries & Occupations > Hospitality & Food Services
B2B > Industries & Occupations > Computer & Mathematical > IT
B2B > Industries & Occupations > Health Care > Practitioners > Doctors
B2B > Industries & Occupations > Business & Finance > Human Resources
B2B > Industries & Occupations > Education > K-12 Schools
B2B > Industries & Occupations > Business & Finance > Advertising
B2B > B2B Events > Events by Industry > Technology
B2B > Small Business
✓
X
X
X
X
X
X
X
X
X
X
✓
✓
X
© 2018 DEMANDBASE|SLIDE 18
REACHING YOUR DEMAND UNIT
10%Of B2B demand generation
professionals “feel that their paid
online targeting is effective.”
Source: Dun & Bradstreet 2017
© 2018 DEMANDBASE|SLIDE 19
AND YET… JOB TITLE FIXATION PERSISTS
© 2018 DEMANDBASE|SLIDE 20
JOB TITLE PROLIFERATION
© 2018 DEMANDBASE|SLIDE 21
What if the real promise of
programmatic for B2B was
not identity signals, but,
instead…
BETTER
CONTEXTUAL
SIGNALS
High Intent
Buyers/
Influencers
Total Addressable Market
Target Account List
IP-based Identification
High Intent Accounts
Intent-based Identification
REACHING
THE
BUYING
COMMITTEE
© 2018 DEMANDBASE|SLIDE 26
DELIVERING SCALE AND PRECISION
Clicks
In-target clicks
Demandbase test data, 2018
PAID SOCIAL
INTENT-BASED
ADVERTISING
TRADITIONAL
PROGRAMMATIC
ADVERTISING
0
500
1000
1500
2000
2500
3000
© 2018 DEMANDBASE|SLIDE 27
The benefits of focusing on behavior — instead of identity
WHY INTENT-BASED BUYER TARGETING?
SCALABLE
 Full visibility into content
consumption patterns
 No dependence on match
rates, third-party segments
RELEVANT
 Zero in on the buyers showing
intent signals specifically for
your offering.
BRAND SAFE
 Freedom from tiny cookie pools
means freedom to be selective
about publisher inventory.
 Full transparency into whitelist
and domain-level delivery.
#
Measurement/Attribution A Priority
• 47% actively measuring campaign attribution
and influence
• 42% planning to measure within next 12 mos.
#
Data And Measurement Key Trends
• Only 42% say they have good coverage…and
even those admit contacts are incomplete or
inaccurate
• 28% prioritizing data enrichment
ACCOUNT-BASED MEASUREMENT
© 2018 DEMANDBASE|SLIDE 31
ARE OUR BUDGETS BEING USED EFFECTIVELY?
Vendor Impressions CTR CPL
Target Account
Engagement
Pipeline
Opportu-
nities
Close
Rate
Publisher 1 5,131,968 .03% $91.22 ? ? ?
Publisher 2 2,293,006 .045% $133.60 ? ? ?
DSP 1 10,118,724 .06% $105.99 ? ? ?
Vendor Impressions CTR CPL
Target Account
Engagement
Pipeline
Opportu-
nities
Close
Rate
Publisher 1 5,131,968 .03% $91.22 ? ? ?
Account A ? ? ? ? ? ?
Account B ? ? ? ? ? ?
Account C ? ? ? ? ? ?
Publisher 2 2,293,006 .045% $133.60 ? ? ?
DSP 1 10,118,724 .06% $105.99 ? ? ?
© 2018 DEMANDBASE|SLIDE 32
Lift in site engagement = the best short-term proxy for B2B
outcomes.
ACCOUNT LIFT LEADS TO REAL RESULTS
67%More lifted accounts
go to pipeline
15%Higher average
booking value from
lifted accounts
Source: 2017 internal Demandbase study
© 2018 DEMANDBASE|SLIDE 33
Surface insights to help practitioners and decision-
makers support their strategies.
Understand current
performance
Compare to control or
another audience
Examine trends and
velocity
Take actions based
on recommendations
© 2018 DEMANDBASE|SLIDE 34
• Combine data from the entire
sales and marketing funnel.
• Compare any audience to an
automatically-generated
lookalike audience, or create a
control list of your own.
• Generate new actionable
audiences to optimize
performance.
A COMPLETE PICTURE
OF MARKETING
PERFORMANCE.
Win
Opportunity
Converted on Website
Engaged On Website
Visited Website
All Accounts
© 2018 DEMANDBASE|SLIDE 35
Understand the impact of Account-
Based Marketing - Monitor the health of
your ABM strategy by examining the progress
of your most valued accounts through the
buying cycle.
Compare audiences - Create a side-by-
side comparison of audiences with different
revenue ranges, employee sizes or verticals to
understand how your segments perform at any
stage of the funnel.
Compare vendors - Test the effectiveness
of your marketing spend by exposing different
audiences to different vendors’ solutions, and
see which of them drive better progression
through the funnel.
USE CASES
Understand the incremental impact of
ABM programs - Compare audiences that
have been exposed to your ABM activities to
those that haven’t.
Take action - Diagnose problems and
opportunities in your customer journey. Create
new audiences from the accounts that are not
progressing, and activate them to drive
awareness, engagement or conversion.
Build credibility - Share intuitive and
transparent reports showing progress
through the buying cycle and impact on
revenue.
© 2018 DEMANDBASE|SLIDE 36
END-TO-END ABM
Powered by artificial intelligence
DELIVER tailored messages on premium sites
ENGAGE with site personalization
CONVERT with real-time sales insights
IDENTIFY high-opportunity accounts
MEASURE throughout the funnel
PLAN & LAUNCH account-based advertising
OPTIMIZE budgets across buyers and accounts
© 2018 DEMANDBASE|SLIDE 37
QUESTIONS?
THANK YOU
#COSeries
Q&A // Panelists
Nani Shaffer
Director, Product Marketing
Demandbase
@Demandbase
Andrew Gaffney
Editorial Director
Demand Gen Report
@DG_Report
#COSeries
#COSeries
Register for more sessions now thru April 26th
Join Our Next Session: From Interruptive To Irresistible: How
Video Content Is Leveling-Up B2B Marketing Strategies
http://webinars.demandgenreport.com/campaign-optimization-series/2019/
April 22nd
2:00 PM Eastern

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ABM And Modern B2B Advertising: Reaching The Buying Committee At Your Target Accounts

  • 1. #COSeries Welcome – We’ll Be Starting at 12:00 PM (ET) • Audio will stream through your computer or mobile device speakers. No dial-in is available or required. Please ensure that your speakers are turned on. • Should slides or video appear to freeze during the webcast, please try refreshing your browser • For other technical issues, please access the Help widget (?) at the bottom of the screen • This webcast will be recorded, and you will receive a link to the on-demand version via email • Stay tuned for Q&A at the end. Please use the Q&A widget to ask your questions at any time • Please download today’s available resources by clicking on each item in the Resource List Thank You for Joining Us
  • 2. #COSeries ABM And Modern B2B Advertising: Reaching The Buying Committee At Your Target Accounts SPONSORED BY:
  • 3. #COSeries Follow This Webinar on LinkedIn & Twitter #COSeries Demand Gen Report: @DG_Report Andrew Gaffney: @Agaffney Demandbase: @Demandbase
  • 4. #COSeries #COSeries Prize Pack: Register & Attend to Win Sign Up For & Attend All #COSeries Webinars For Your Best Chance To Win! • $5 Starbucks Gift Cards – 1 Winner Per Session • Free Pass to #B2BSMX 2019 or #B2BMX20 – 1 Winner Per Day • Apple AirPods – 1 Winner Per Series Earn 1 automatic entry when you register and a second entry when you attend each webcast live.
  • 5. #COSeries Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #COSeries
  • 6. #COSeries Panelists Nani Shaffer Director, Product Marketing Demandbase @Demandbase Andrew Gaffney Editorial Director Demand Gen Report @DG_Report
  • 7. # Top Priorities for 2019 Improving Ability to Measure & Analyze Marketing Impact Improve Sales/Marketing Alignment Engaging The Right Stakeholders within Target Accounts Focusing on Lead Quality over Quantity 1 2 3 4
  • 8. # ABM Ranked As Top Tech Priority • 46% of respondents cited account-based marketing as top initiatives for 2019
  • 9. ABM & MODERN B2B ADVERTISING Nani Shaffer Director, Product Marketing | Demandbase REACHING THE BUYING COMMITTEE AT YOUR TARGET ACCOUNTS
  • 10. AGENDA  Building an Account-Based Strategy  Executing with the Next Generation of Account-Based Advertising  Tying it Together with Account-Based Measurement
  • 11. © 2018 DEMANDBASE|SLIDE 11© 2018 DEMANDBASE # 11 HARD TO GENERATE HIGH QUALITY LEADS of B2B marketers list this as their biggest challenge 63% of budgets spent on top of funnel activities 50% Hubspot IDC Research of prospects want to talk to a salesperson 29% of buyers use 3+ channels during product research 76% BUYING BEHAVIORS HAVE SHIFTED Hubspot Blue Nile Research
  • 12. © 2018 DEMANDBASE|SLIDE 12 FOCUS ON WHAT MATTERS: ACCOUNTS ACCOUNT-BASED MARKETING ENABLES B2B MARKETERS TO IDENTIFY AND TARGET THE ACCOUNTS THAT MATTER MOST Identify the accounts that matter most Market to those accounts Measure the results by accounts
  • 13. © 2018 DEMANDBASE|SLIDE 13 ABM ALIGNS YOUR FOCUS ACROSS THE FUNNEL IDENTIFY Target the accounts with the most opportunity ATTRACT Advertise to them and drive decision makers to your site ENGAGE Optimize your site experience for prospects, customers and partners CONVERT Turn valuable buying signals into revenue with the right buyers and decision makers MEASURE Measure actionable insight on how to drive revenue or improve performance
  • 14. # Importance Of Being In Front Of Buyer Team: At The Right Time • 52% of respondents to Demand Gen Report Buyer Behavior Study said the number of buying team members had increased significantly • 84% of buyers said they had either accelerated or put purchase decisions on hold based on changing buying needs
  • 15. THE NEXT GENERATION OF B2B ADVERTISING
  • 16. © 2018 DEMANDBASE|SLIDE 16 A SHORT HISTORY OF B2B TARGETING Site-direct contextual buying “Fuzzy identity"Ad networks Site A Site B Site C 1990s 2000s 2010s DSP
  • 17. © 2018 DEMANDBASE|SLIDE 17 FUZZY IDENTITY B2B > Company Size > 10-50 Employees B2B > Company Size > 50-100 Employees B2B > Company Size > 5,000+ Employees B2B > Sales Volume > $1,000,000 - $5,000,000,000 B2B > Classes > White Collar B2B > Employment Status > Employed > Work from Home B2B > Industries & Occupations > Hospitality & Food Services B2B > Industries & Occupations > Computer & Mathematical > IT B2B > Industries & Occupations > Health Care > Practitioners > Doctors B2B > Industries & Occupations > Business & Finance > Human Resources B2B > Industries & Occupations > Education > K-12 Schools B2B > Industries & Occupations > Business & Finance > Advertising B2B > B2B Events > Events by Industry > Technology B2B > Small Business ✓ X X X X X X X X X X ✓ ✓ X
  • 18. © 2018 DEMANDBASE|SLIDE 18 REACHING YOUR DEMAND UNIT 10%Of B2B demand generation professionals “feel that their paid online targeting is effective.” Source: Dun & Bradstreet 2017
  • 19. © 2018 DEMANDBASE|SLIDE 19 AND YET… JOB TITLE FIXATION PERSISTS
  • 20. © 2018 DEMANDBASE|SLIDE 20 JOB TITLE PROLIFERATION
  • 22. What if the real promise of programmatic for B2B was not identity signals, but, instead… BETTER CONTEXTUAL SIGNALS
  • 23.
  • 24.
  • 25. High Intent Buyers/ Influencers Total Addressable Market Target Account List IP-based Identification High Intent Accounts Intent-based Identification REACHING THE BUYING COMMITTEE
  • 26. © 2018 DEMANDBASE|SLIDE 26 DELIVERING SCALE AND PRECISION Clicks In-target clicks Demandbase test data, 2018 PAID SOCIAL INTENT-BASED ADVERTISING TRADITIONAL PROGRAMMATIC ADVERTISING 0 500 1000 1500 2000 2500 3000
  • 27. © 2018 DEMANDBASE|SLIDE 27 The benefits of focusing on behavior — instead of identity WHY INTENT-BASED BUYER TARGETING? SCALABLE  Full visibility into content consumption patterns  No dependence on match rates, third-party segments RELEVANT  Zero in on the buyers showing intent signals specifically for your offering. BRAND SAFE  Freedom from tiny cookie pools means freedom to be selective about publisher inventory.  Full transparency into whitelist and domain-level delivery.
  • 28. # Measurement/Attribution A Priority • 47% actively measuring campaign attribution and influence • 42% planning to measure within next 12 mos.
  • 29. # Data And Measurement Key Trends • Only 42% say they have good coverage…and even those admit contacts are incomplete or inaccurate • 28% prioritizing data enrichment
  • 31. © 2018 DEMANDBASE|SLIDE 31 ARE OUR BUDGETS BEING USED EFFECTIVELY? Vendor Impressions CTR CPL Target Account Engagement Pipeline Opportu- nities Close Rate Publisher 1 5,131,968 .03% $91.22 ? ? ? Publisher 2 2,293,006 .045% $133.60 ? ? ? DSP 1 10,118,724 .06% $105.99 ? ? ? Vendor Impressions CTR CPL Target Account Engagement Pipeline Opportu- nities Close Rate Publisher 1 5,131,968 .03% $91.22 ? ? ? Account A ? ? ? ? ? ? Account B ? ? ? ? ? ? Account C ? ? ? ? ? ? Publisher 2 2,293,006 .045% $133.60 ? ? ? DSP 1 10,118,724 .06% $105.99 ? ? ?
  • 32. © 2018 DEMANDBASE|SLIDE 32 Lift in site engagement = the best short-term proxy for B2B outcomes. ACCOUNT LIFT LEADS TO REAL RESULTS 67%More lifted accounts go to pipeline 15%Higher average booking value from lifted accounts Source: 2017 internal Demandbase study
  • 33. © 2018 DEMANDBASE|SLIDE 33 Surface insights to help practitioners and decision- makers support their strategies. Understand current performance Compare to control or another audience Examine trends and velocity Take actions based on recommendations
  • 34. © 2018 DEMANDBASE|SLIDE 34 • Combine data from the entire sales and marketing funnel. • Compare any audience to an automatically-generated lookalike audience, or create a control list of your own. • Generate new actionable audiences to optimize performance. A COMPLETE PICTURE OF MARKETING PERFORMANCE. Win Opportunity Converted on Website Engaged On Website Visited Website All Accounts
  • 35. © 2018 DEMANDBASE|SLIDE 35 Understand the impact of Account- Based Marketing - Monitor the health of your ABM strategy by examining the progress of your most valued accounts through the buying cycle. Compare audiences - Create a side-by- side comparison of audiences with different revenue ranges, employee sizes or verticals to understand how your segments perform at any stage of the funnel. Compare vendors - Test the effectiveness of your marketing spend by exposing different audiences to different vendors’ solutions, and see which of them drive better progression through the funnel. USE CASES Understand the incremental impact of ABM programs - Compare audiences that have been exposed to your ABM activities to those that haven’t. Take action - Diagnose problems and opportunities in your customer journey. Create new audiences from the accounts that are not progressing, and activate them to drive awareness, engagement or conversion. Build credibility - Share intuitive and transparent reports showing progress through the buying cycle and impact on revenue.
  • 36. © 2018 DEMANDBASE|SLIDE 36 END-TO-END ABM Powered by artificial intelligence DELIVER tailored messages on premium sites ENGAGE with site personalization CONVERT with real-time sales insights IDENTIFY high-opportunity accounts MEASURE throughout the funnel PLAN & LAUNCH account-based advertising OPTIMIZE budgets across buyers and accounts
  • 37. © 2018 DEMANDBASE|SLIDE 37 QUESTIONS?
  • 39. #COSeries Q&A // Panelists Nani Shaffer Director, Product Marketing Demandbase @Demandbase Andrew Gaffney Editorial Director Demand Gen Report @DG_Report
  • 41. #COSeries Register for more sessions now thru April 26th Join Our Next Session: From Interruptive To Irresistible: How Video Content Is Leveling-Up B2B Marketing Strategies http://webinars.demandgenreport.com/campaign-optimization-series/2019/ April 22nd 2:00 PM Eastern