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#LLCSeries
Making	
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  @janelle_johnson	
  
#LLCSeries
About	
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•  Launched	
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readers	
  
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Act-­‐On	
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  Inc.	
  	
  
	
  
MODERATOR:	
  
Carol	
  Krol	
  
Editor-­‐in-­‐Chief,	
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MAKING SENSE
OF THE
MARKETING STACK
AGENDA
Five Categories of Marketing Technology
Key Factor for Your Marketing Plan’s Success
Turning Data into Actionable Insights
Importance of Integration
WHAT IS MARKETING TECHNOLOGY?
Marketing Technology is the set of tools and
platforms that marketing and sales organizations
need to effectively accomplish their goals.
DID YOU KNOW?
There Are Currently 1,876 Marketing
Technology Vendors
Source: 2015 edition of Brinker’s “Marketing Technology Landscape Supergraphic”
By 2017, a CMO Will Spend More on
Technology Than a CTO
Source: “The Rise of the Chief Marketing Technologist,” Harvard Business Review
MARKETING TECHNOLOGY LANDSCAPE
Marketing Experiences
Marketing Operations
Middleware
Backbone Platforms
Infrastructure
WHERE DO I START?
An open marketing ecosystem:
When adopting marketing
automation, choose a platform
that plays well with others.
KEY FACTOR FOR SUCCESS
Marketing Automation is the cornerstone of a
modern B2B strategy. As interactions with buyers
become more complex – across both multiple
messages and multiple channels – this is the
technology that allows marketers to streamline and
simplify the process of managing relationships.
-Andrew Gaffney, Publisher, Demand Gen Report
WHY IS IT IMPORTANT?
Most buyers don’t contact a sales rep until they are
more than 60% of the way to making a decision
Conversely, only 20% of leads are sales ready when
an organization receives them
Marketing Automation Capabilities
Email Email Marketing
Form Form Management
Usergroup Marketing
Database
Desktop Online Behavior
Calendar Campaign
Management
Calculator Lead Scoring
IMPORTANT QUESTIONS TO ASK
1.  Have you outgrown your existing email marketing solution?
2.  Is your sales process complex and lengthy?
3.  Do your buyers require nurturing?
4.  Does your marketing team make data-driven decisions?
5.  Have you considered processes that support marketing automation?
TIPS FOR DATA-DRIVEN MARKETING
Build a clean, robust and reliable contact base
Take the data burden off buyers
Extend your data strategy
across marketing and sales
BUILDING THE RIGHT PROCESSES
Sales  Marketing Coordination
•  Establish common definition of a lead
•  Agree upon timeline for moving leads into the sales pipeline
Content Marketing
•  Plan editorial workflows
•  Create consistent content
TURNING INFORMATION INTO INSIGHTS
Why do you need analytics and reporting tools?
•  Filling in the Gaps
•  Data Visualization
•  Big Data
THE IMPORTANCE OF INTEGRATION
Fully automated marketing technology stacks are
incredibly powerful because they can provide a
“single view of the truth” that combines multiple
insights and multiple points of view.
TIPS FOR SUCCESS
•  Find the right tool – not the most complex or popular
•  Choose an option that preserves flexibility
•  Ensure your data is clean before you put it to work
•  Think clearly about your reporting needs
TIPS FOR SUCCESS
#LLCSeries
Q	
  	
  A	
  //	
  Panelists	
  
Janelle	
  Johnson	
  	
  
Senior	
  Director	
  of	
  
Customer	
  MarkePng	
  
Act-­‐On	
  So=ware,	
  Inc.	
  	
  
	
  
MODERATOR:	
  
Carol	
  Krol	
  
Editor-­‐in-­‐Chief,	
  Demand	
  Gen	
  Report	
  
@janelle_johnson	
  	
  
#LLCSeries
Thanks	
  for	
  aending	
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  webinar!	
  
www3.demandgenreport.com/lls15	
  	
  
NEXT	
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Making Sense Of The Marketing Sense #LLCSeries

  • 1. #LLCSeries #LLCSeries Making  Sense  Of  The   Marke0ng  Stack     SPONSORED  BY  
  • 2. #LLCSeries Follow  this  webinar  on  LinkedIn  &  Twi>er   #LLCSeries     Demand  Gen  Report:    @DG_Report   Act-­‐On  SoGware,  Inc.  :  @ActOnSo=ware   Janelle  Johnson:  @janelle_johnson  
  • 3. #LLCSeries About  Demand  Gen  Report   •  Launched  in  2007  to  track  best  pracPces  in                   lead  generaPon   •  Newsle>er  has  grown  to  more  than  30,000   readers   •  We  also  offer  a  menu  of  research  and  best   pracPces  reports     •  New  audio/video  podcasts  at   DemandGenReport.com   @DG_Report   h>p://linkd.in/DG_Specialists    
  • 4. #LLCSeries Webinar  Dashboard   TWEETS…   SLIDE  PRESENTATION…   RESOURCES…  
  • 5. #LLCSeries Panelists   Janelle  Johnson     Senior  Director  of   Customer  MarkePng   Act-­‐On  So=ware,  Inc.       MODERATOR:   Carol  Krol   Editor-­‐in-­‐Chief,  Demand  Gen  Report  
  • 7. AGENDA Five Categories of Marketing Technology Key Factor for Your Marketing Plan’s Success Turning Data into Actionable Insights Importance of Integration
  • 8. WHAT IS MARKETING TECHNOLOGY? Marketing Technology is the set of tools and platforms that marketing and sales organizations need to effectively accomplish their goals.
  • 9. DID YOU KNOW? There Are Currently 1,876 Marketing Technology Vendors Source: 2015 edition of Brinker’s “Marketing Technology Landscape Supergraphic” By 2017, a CMO Will Spend More on Technology Than a CTO Source: “The Rise of the Chief Marketing Technologist,” Harvard Business Review
  • 10. MARKETING TECHNOLOGY LANDSCAPE Marketing Experiences Marketing Operations Middleware Backbone Platforms Infrastructure
  • 11. WHERE DO I START? An open marketing ecosystem: When adopting marketing automation, choose a platform that plays well with others.
  • 12. KEY FACTOR FOR SUCCESS Marketing Automation is the cornerstone of a modern B2B strategy. As interactions with buyers become more complex – across both multiple messages and multiple channels – this is the technology that allows marketers to streamline and simplify the process of managing relationships. -Andrew Gaffney, Publisher, Demand Gen Report
  • 13. WHY IS IT IMPORTANT? Most buyers don’t contact a sales rep until they are more than 60% of the way to making a decision Conversely, only 20% of leads are sales ready when an organization receives them
  • 14. Marketing Automation Capabilities Email Email Marketing Form Form Management Usergroup Marketing Database Desktop Online Behavior Calendar Campaign Management Calculator Lead Scoring
  • 15. IMPORTANT QUESTIONS TO ASK 1.  Have you outgrown your existing email marketing solution? 2.  Is your sales process complex and lengthy? 3.  Do your buyers require nurturing? 4.  Does your marketing team make data-driven decisions? 5.  Have you considered processes that support marketing automation?
  • 16. TIPS FOR DATA-DRIVEN MARKETING Build a clean, robust and reliable contact base Take the data burden off buyers Extend your data strategy across marketing and sales
  • 17. BUILDING THE RIGHT PROCESSES Sales Marketing Coordination •  Establish common definition of a lead •  Agree upon timeline for moving leads into the sales pipeline Content Marketing •  Plan editorial workflows •  Create consistent content
  • 18. TURNING INFORMATION INTO INSIGHTS Why do you need analytics and reporting tools? •  Filling in the Gaps •  Data Visualization •  Big Data
  • 19. THE IMPORTANCE OF INTEGRATION Fully automated marketing technology stacks are incredibly powerful because they can provide a “single view of the truth” that combines multiple insights and multiple points of view.
  • 20. TIPS FOR SUCCESS •  Find the right tool – not the most complex or popular •  Choose an option that preserves flexibility •  Ensure your data is clean before you put it to work •  Think clearly about your reporting needs
  • 22. #LLCSeries Q    A  //  Panelists   Janelle  Johnson     Senior  Director  of   Customer  MarkePng   Act-­‐On  So=ware,  Inc.       MODERATOR:   Carol  Krol   Editor-­‐in-­‐Chief,  Demand  Gen  Report   @janelle_johnson    
  • 23. #LLCSeries Thanks  for  aending  this  webinar!   www3.demandgenreport.com/lls15     NEXT  SESSION: