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Connec&ng	
  Buyer	
  
Personas	
  To	
  Content	
  
That	
  Connects	
  
#ContentGap	
  	
  
Sponsored  by  
#ContentGap	
  	
  
Welcome	
  Webinar	
  A3endees	
  
Type	
  ques&on	
  here	
  
#ContentGap	
  	
  
Follow	
  this	
  webinar	
  on	
  Twi3er	
  
#ContentGap	
  	
  
Demand	
  Gen	
  Report:	
   @DG_Report	
  
Content4Demand:	
   @Content4Demand	
  
Dana	
  Harder:	
   @DanaHarder	
  
#ContentGap	
  	
  
About	
  Demand	
  Gen	
  Report	
  
@DG_Report
http://linkd.in/DG_Specialists
•  Launched	
  in	
  2007	
  to	
  track	
  best	
  pracEces	
  in	
  
lead	
  generaEon	
  
•  Newsle3er	
  has	
  grown	
  to	
  more	
  than	
  26,000	
  
readers	
  
•  We	
  also	
  offer	
  a	
  menu	
  of	
  research	
  and	
  best	
  
pracEces	
  reports	
  	
  
•  New	
  audio/video	
  podcasts	
  at	
  
DemandGenReport.com	
  
#ContentGap	
  	
  
Panelists	
  
Dana	
  Harder,	
  
VP	
  of	
  Content	
  Strategy,	
  
Content4Demand	
  
	
  
Kim	
  Zimmermann,	
  	
  
Senior	
  Managing	
  Editor,	
  
Demand	
  Gen	
  Report	
  
	
  
MODERATOR
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
  
Connecting Buyer Personas
To Content That Connects
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Why aren’t we flying? Because
getting there is half the fun.
You know that.
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
More than 40% of B2B marketers
are now using buyer personas as
part of their strategy, but only
15% considered their persona
marketers very effective.
- ITSMA
	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
84% of marketers acknowledge
the importance of understanding
the buyer’s mindset, yet only 24%
have a formal process for gaining
a sophisticated understanding of
their customers.
-AdAge
60% stated they had no to very
little understanding of what the
best practices are for buyer
persona development.
-Tony Zambito
57% did their first-ever buyer
persona development initiative
within the last two years but
only 15% of the respondents
relied on in-depth qualitative
buyer interviews.
– Tony Zambito
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
   11
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
4 Steps To Ensure A Successful Content Journey
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
  
•  Personas don’t need to be complex
•  Focus on prospects, not customers
•  Online surveys vs. phone calls
•  Third parties can add credibility
•  Quality over quantity
12
BEGIN	
  WITH	
  THE	
  BUYER.	
  END	
  WITH	
  ENGAGMENT.	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Step #1: Collect the right data
13
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Persona Elements That Can Connect / Inform Content Messaging
•  Pain Points
•  Motivators
•  Key Initiatives
•  Validators
•  Performance Metrics - How are they
measured?
•  Trusted Resource / Watering Holes
•  Evaluation / Comparison
•  How do my current capabilities in this area
compare to peers in my space or related
industries?
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
   14
BEGIN	
  WITH	
  THE	
  BUYER.	
  END	
  WITH	
  ENGAGMENT.	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Step #2: Get ‘Sirius’ About Your Buyers 	
  
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
   15
BEGIN	
  WITH	
  THE	
  BUYER.	
  END	
  WITH	
  ENGAGMENT.	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Step #2: Get ‘Sirius’ About Your Buyers 	
  
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
   16
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Identifying Buyer Paths and Mapping Content Plans
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
   17
BEGIN	
  WITH	
  THE	
  BUYER.	
  END	
  WITH	
  ENGAGMENT.	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Step #3 - Let the Persona Inform The Message
Persona/Role Awareness Evaluation Decision
Persona 1
Persona 2
Persona 3
Persona 4
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
   18
BEGIN	
  WITH	
  THE	
  BUYER.	
  END	
  WITH	
  ENGAGMENT.	
  
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Step #4: Get The Message In The Content …(Is Wally World Open?)
19
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Sample #1: Persona Based Content
20
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Sample #2Sample #1: Vertical-Focused Content
21
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
Our Offer To You
Free 30 minute Persona Assessment
Contact: Dana Harder, VP, Client Strategy
Dana@gthreecom.com; 201-257-8528, Ext 216
30% Off C2C VIP Ticket – Use code C2CC4DWeb
Register at Content2Conversion.com
#C2C15
#ContentGap	
  	
  
Q	
  &	
  A	
  //	
  Panelists	
  
Dana	
  Harder,	
  
VP	
  of	
  Content	
  Strategy,	
  
Content4Demand	
  
	
  
Kim	
  Zimmermann,	
  	
  
Senior	
  Managing	
  Editor,	
  
Demand	
  Gen	
  Report	
  
	
  
MODERATOR
MAPPING	
  BUYER	
  INSIGHT	
  TO	
  CONTENT	
  STRATEGIES.	
  	
  
THANK YOU!
23
BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
QUESTIONS?

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Connecting Buyer Personas To Content That Connects

  • 1. Connec&ng  Buyer   Personas  To  Content   That  Connects   #ContentGap     Sponsored  by  
  • 2. #ContentGap     Welcome  Webinar  A3endees   Type  ques&on  here  
  • 3. #ContentGap     Follow  this  webinar  on  Twi3er   #ContentGap     Demand  Gen  Report:   @DG_Report   Content4Demand:   @Content4Demand   Dana  Harder:   @DanaHarder  
  • 4. #ContentGap     About  Demand  Gen  Report   @DG_Report http://linkd.in/DG_Specialists •  Launched  in  2007  to  track  best  pracEces  in   lead  generaEon   •  Newsle3er  has  grown  to  more  than  26,000   readers   •  We  also  offer  a  menu  of  research  and  best   pracEces  reports     •  New  audio/video  podcasts  at   DemandGenReport.com  
  • 5. #ContentGap     Panelists   Dana  Harder,   VP  of  Content  Strategy,   Content4Demand     Kim  Zimmermann,     Senior  Managing  Editor,   Demand  Gen  Report     MODERATOR
  • 6. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     Connecting Buyer Personas To Content That Connects BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
  • 7. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
  • 8. BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Why aren’t we flying? Because getting there is half the fun. You know that. BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
  • 9. More than 40% of B2B marketers are now using buyer personas as part of their strategy, but only 15% considered their persona marketers very effective. - ITSMA   BEGIN WITH THE BUYER. END WITH ENGAGEMENT. 84% of marketers acknowledge the importance of understanding the buyer’s mindset, yet only 24% have a formal process for gaining a sophisticated understanding of their customers. -AdAge 60% stated they had no to very little understanding of what the best practices are for buyer persona development. -Tony Zambito 57% did their first-ever buyer persona development initiative within the last two years but only 15% of the respondents relied on in-depth qualitative buyer interviews. – Tony Zambito BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
  • 10. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT.
  • 11. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     11 BEGIN WITH THE BUYER. END WITH ENGAGEMENT. BEGIN WITH THE BUYER. END WITH ENGAGEMENT. 4 Steps To Ensure A Successful Content Journey
  • 12. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     •  Personas don’t need to be complex •  Focus on prospects, not customers •  Online surveys vs. phone calls •  Third parties can add credibility •  Quality over quantity 12 BEGIN  WITH  THE  BUYER.  END  WITH  ENGAGMENT.   BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Step #1: Collect the right data
  • 13. 13 BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Persona Elements That Can Connect / Inform Content Messaging •  Pain Points •  Motivators •  Key Initiatives •  Validators •  Performance Metrics - How are they measured? •  Trusted Resource / Watering Holes •  Evaluation / Comparison •  How do my current capabilities in this area compare to peers in my space or related industries?
  • 14. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     14 BEGIN  WITH  THE  BUYER.  END  WITH  ENGAGMENT.   BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Step #2: Get ‘Sirius’ About Your Buyers  
  • 15. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     15 BEGIN  WITH  THE  BUYER.  END  WITH  ENGAGMENT.   BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Step #2: Get ‘Sirius’ About Your Buyers  
  • 16. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     16 BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Identifying Buyer Paths and Mapping Content Plans
  • 17. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     17 BEGIN  WITH  THE  BUYER.  END  WITH  ENGAGMENT.   BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Step #3 - Let the Persona Inform The Message Persona/Role Awareness Evaluation Decision Persona 1 Persona 2 Persona 3 Persona 4
  • 18. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     18 BEGIN  WITH  THE  BUYER.  END  WITH  ENGAGMENT.   BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Step #4: Get The Message In The Content …(Is Wally World Open?)
  • 19. 19 BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Sample #1: Persona Based Content
  • 20. 20 BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Sample #2Sample #1: Vertical-Focused Content
  • 21. 21 BEGIN WITH THE BUYER. END WITH ENGAGEMENT. Our Offer To You Free 30 minute Persona Assessment Contact: Dana Harder, VP, Client Strategy Dana@gthreecom.com; 201-257-8528, Ext 216 30% Off C2C VIP Ticket – Use code C2CC4DWeb Register at Content2Conversion.com #C2C15
  • 22. #ContentGap     Q  &  A  //  Panelists   Dana  Harder,   VP  of  Content  Strategy,   Content4Demand     Kim  Zimmermann,     Senior  Managing  Editor,   Demand  Gen  Report     MODERATOR
  • 23. MAPPING  BUYER  INSIGHT  TO  CONTENT  STRATEGIES.     THANK YOU! 23 BEGIN WITH THE BUYER. END WITH ENGAGEMENT.BEGIN WITH THE BUYER. END WITH ENGAGEMENT. QUESTIONS?