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Session sponsored by 
#SPS14 
Crossing the Conversion Gap: Sales Enablement Strategies to Ensure Generated Demand Gets Closed
#SPS14 
Questions / ON24 Logistics 
• Download this white paper. 
• View our podcast. 
• Take our assessment 
• …
#SPS2014 
Follow this webinar on Twitter#SPS2014 
Demand Gen Report: 
@DG_Report 
CorporateVisions: 
@corpv 
Patrick Flanigan: 
@pkflanigan 
Tim Riesterer: 
@TRiesterer
#SPS2014 
About Demand Gen Report 
@DG_Report 
http://linkd.in/DG_Specialists 
•Launched in 2007 to track best practices in lead generation 
•Newsletter has grown to more than 28,000 readers 
•We also offer a menu of research and best practices reports 
•New audio/video podcasts at DemandGenReport.com
#SPS2014 
Panelists 
MODERATOR: 
Patrick FlaniganVice President, Sales Enablement ADP 
Andrew Gaffney, Editor, Demand Gen Report 
Tim Riesterer, Chief Strategy and Marketing OfficerCorporate Visions
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
60 
%
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
60 
NO DECISION 
% 
60 
%
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
60 
NO DECISION 
% 
60 
% 
74% 
Create Buying Vision 
26% 
Competitive Bake-Off
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
60 
NO DECISION 
% 
60 
% 
74% 
Create Buying Vision 
26% 
Competitive Bake-Off
Only 11% 
Get a second call
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
60 
NO DECISION 
% 
60 
% 
Solution Presentations 
MOST Prepared 
2ndLEAST Important
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
60 
NO DECISION 
% 
60 
% 
Solution Presentations 
Opportunity Creation 
MOST Prepared 
2ndLEAST Important 
LEAST Prepared 
MOST Important
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Self--Service 
Demand Generation 
60 
NO DECISION 
% 
60 
%
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
Demand Generation 
Sales Enablement 
60 
NO DECISION 
% 
60 
%
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Demand Generation 
Sales Enablement
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Presentation 
Proposal 
Demand Generation 
Sales Enablement 
Collateral
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Presentation 
Proposal 
Demand Generation 
Sales Enablement 
Collateral 
MISSING?!
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
CONVERSION GAP 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Presentation 
Proposal 
Demand Generation 
Sales Enablement 
Collateral 
MISSING?!
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
CONVERSION GAP 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Presentation 
Proposal 
Demand Generation 
Sales Enablement 
Collateral 
MISSING?!
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
CONVERSION GAP 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Presentation 
Proposal 
Demand Generation 
Sales Enablement 
Collateral 
Playbook 
Whiteboard
26 
Opportunity Creation Playbook 
Point of 
View Whiteboard
27 
Opportunity Creation Playbook 
Point of 
View Whiteboard
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
POINT OF VIEWWHITEBOARD 
INSIGHT 
UNSAFE 
PROOF 
NEW SAFE 
Tell them something they don’t know about problem they don’t know they have. 
Show them why their status quo is unsafe and why they “can’t get there from here?” 
Show them a contrasting new safe path that resolves the risks previously identified. 
Tell a story with contrast about a comparable company that successfully made the change.
36 
Opportunity Creation Playbook 
Point of 
View Whiteboard
37 
Opportunity Creation Playbook 
Point of 
View Whiteboard
Status Quo Buy 
“Why change?” “Why you?” 
-3 -2 -1 +1 +2 +3 
Opportunity Creation 
Playbook 
Support most important activity 
Powerful “why change” content 
Status quo busting skills
Status Quo 
Buy 
“Why Change?” 
“Why You?” 
-3 
-1 
+1 
+2 
+3 
-2 
Sales-Directed 
Self--Service 
CONVERSION GAP 
60 
NO DECISION 
% 
60 
% 
Infographic 
e-Book 
Video 
Presentation 
Proposal 
Demand Generation 
Sales Enablement 
Collateral 
Playbook 
Whiteboard 
win.corporatevisions.com/dgr
#SPS14 
Submit Your Questions 
• Download this white paper. 
• View our podcast. 
• Take our assessment 
• …
#SPS2014 
Q & A // Panelists 
MODERATOR: 
Patrick FlaniganVice President, Sales Enablement ADP 
Andrew Gaffney, Editor, Demand Gen Report 
Tim Riesterer, Chief Strategy and Marketing OfficerCorporate Visions
All of the Strategy Planning sessions will be available On-Demand at: 
http://bit.ly/1xyFJTy 
This concludes the Strategy Planning Series!

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Crossing The Conversion Gap

  • 1. Session sponsored by #SPS14 Crossing the Conversion Gap: Sales Enablement Strategies to Ensure Generated Demand Gets Closed
  • 2. #SPS14 Questions / ON24 Logistics • Download this white paper. • View our podcast. • Take our assessment • …
  • 3. #SPS2014 Follow this webinar on Twitter#SPS2014 Demand Gen Report: @DG_Report CorporateVisions: @corpv Patrick Flanigan: @pkflanigan Tim Riesterer: @TRiesterer
  • 4. #SPS2014 About Demand Gen Report @DG_Report http://linkd.in/DG_Specialists •Launched in 2007 to track best practices in lead generation •Newsletter has grown to more than 28,000 readers •We also offer a menu of research and best practices reports •New audio/video podcasts at DemandGenReport.com
  • 5. #SPS2014 Panelists MODERATOR: Patrick FlaniganVice President, Sales Enablement ADP Andrew Gaffney, Editor, Demand Gen Report Tim Riesterer, Chief Strategy and Marketing OfficerCorporate Visions
  • 6. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2
  • 7. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 60 %
  • 8. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 60 NO DECISION % 60 %
  • 9. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 60 NO DECISION % 60 % 74% Create Buying Vision 26% Competitive Bake-Off
  • 10. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 60 NO DECISION % 60 % 74% Create Buying Vision 26% Competitive Bake-Off
  • 11.
  • 12. Only 11% Get a second call
  • 13. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 60 NO DECISION % 60 % Solution Presentations MOST Prepared 2ndLEAST Important
  • 14. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 60 NO DECISION % 60 % Solution Presentations Opportunity Creation MOST Prepared 2ndLEAST Important LEAST Prepared MOST Important
  • 15. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Self--Service Demand Generation 60 NO DECISION % 60 %
  • 16. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service Demand Generation Sales Enablement 60 NO DECISION % 60 %
  • 17. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service 60 NO DECISION % 60 % Infographic e-Book Video Demand Generation Sales Enablement
  • 18. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service 60 NO DECISION % 60 % Infographic e-Book Video Presentation Proposal Demand Generation Sales Enablement Collateral
  • 19. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service 60 NO DECISION % 60 % Infographic e-Book Video Presentation Proposal Demand Generation Sales Enablement Collateral MISSING?!
  • 20. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service CONVERSION GAP 60 NO DECISION % 60 % Infographic e-Book Video Presentation Proposal Demand Generation Sales Enablement Collateral MISSING?!
  • 21.
  • 22.
  • 23.
  • 24. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service CONVERSION GAP 60 NO DECISION % 60 % Infographic e-Book Video Presentation Proposal Demand Generation Sales Enablement Collateral MISSING?!
  • 25. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service CONVERSION GAP 60 NO DECISION % 60 % Infographic e-Book Video Presentation Proposal Demand Generation Sales Enablement Collateral Playbook Whiteboard
  • 26. 26 Opportunity Creation Playbook Point of View Whiteboard
  • 27. 27 Opportunity Creation Playbook Point of View Whiteboard
  • 28. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 29. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 30. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 31. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 32. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 33. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 34. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 35. POINT OF VIEWWHITEBOARD INSIGHT UNSAFE PROOF NEW SAFE Tell them something they don’t know about problem they don’t know they have. Show them why their status quo is unsafe and why they “can’t get there from here?” Show them a contrasting new safe path that resolves the risks previously identified. Tell a story with contrast about a comparable company that successfully made the change.
  • 36. 36 Opportunity Creation Playbook Point of View Whiteboard
  • 37. 37 Opportunity Creation Playbook Point of View Whiteboard
  • 38. Status Quo Buy “Why change?” “Why you?” -3 -2 -1 +1 +2 +3 Opportunity Creation Playbook Support most important activity Powerful “why change” content Status quo busting skills
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  • 46. Status Quo Buy “Why Change?” “Why You?” -3 -1 +1 +2 +3 -2 Sales-Directed Self--Service CONVERSION GAP 60 NO DECISION % 60 % Infographic e-Book Video Presentation Proposal Demand Generation Sales Enablement Collateral Playbook Whiteboard win.corporatevisions.com/dgr
  • 47. #SPS14 Submit Your Questions • Download this white paper. • View our podcast. • Take our assessment • …
  • 48. #SPS2014 Q & A // Panelists MODERATOR: Patrick FlaniganVice President, Sales Enablement ADP Andrew Gaffney, Editor, Demand Gen Report Tim Riesterer, Chief Strategy and Marketing OfficerCorporate Visions
  • 49. All of the Strategy Planning sessions will be available On-Demand at: http://bit.ly/1xyFJTy This concludes the Strategy Planning Series!