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#SPS16
Top	Transformational	
Trends	In	2017	
&	How	To	Plan	For	Them
#SPS16
Follow	This	Webinar	On	Twitter
#SPS16
Demand	Gen	Report: @DG_Report
Andrew	Gaffney: @agaffney
Carol	Krol: @carolkrol
Brian	Anderson: @G3Brian
Klaudia Tirico: @klaudiatirico
#SPS16
About	Demand	Gen	Report
• Tracking	strategies	&	solutions	in	lead	
generation	&	marketing	tech	since	2007
• Daily	news	and	analysis,	special	reports,	
original	research	and	live	events
• Newsletter	reaches	40,000	readers
• Additional	resources	at:	
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
#SPS16
Join	The	Conversation
Submit	your	
questions	here
Download		
today’s	resources
Join	the	conversation
#SPS16
#SPS16
How	Are	We	Doing?
#SPS16
Participate	To	Better	Your	Odds
Attend	for	a	chance	to	win	prizes:
• Share	on	social	using	the	hashtag #SPS16
• Refer	a	colleague	to	attend
• Submit	questions	&	answer	polls	during	
the	webinar
• Take	our	post-webinar	survey
• BONUS	– Attend	all	#SPS16	sessions	live
Amazon	Echo
Event	Passes
Amazon	Gift	Cards
#SPS16
Featured	Speakers
Andrew	Gaffney	
Editorial	Director
Carol	Krol
Editor-in-chief
Brian	Anderson	
News	Editor
Klaudia Tirico
Features	Editor
#SPS16
Agenda
1. Priorities	For	ABM	Rollout	&	Success
2. Advances	In	Measurement	And	Reporting
3. Expansion	Of	AI	&	Predictive
4. Mapping	Content	To	Buyers
#SPS16
Priorities	For	ABM	Rollout	&	Success
• Account-based	marketing	(ABM)	has	gained	significant	traction.
• Demand	Gen	Report’s	ABM	Benchmark	Survey	Report	found:
Close	to	half	of	marketers	have	an	ABM	strategy	in	place.
33% indicated	they	are	planning	to	implement	ABM	within	the	next	18	months.
20% said	they	had	no	strategy	or	plans	to	implement	ABM.
#SPS16
Roadblocks	To	ABM	Success
Don’t	feel	we	
have	enough	
data	to	do	
deep	targeting	
on	specific	
accounts
Not	clear	how	
to	execute	an	
ABM	strategy
We	don’t	have	
the	staffing	
expertise/extra	
resources
Not	sure	what	
accounts	to	
target/how	to	
structure	our	
target	accounts
We	don’t	have	
the	budget
Other We	don’t	see	
the	ROI
We	can’t	get	
buy-in	from	
sales	or	align	on	
approach
We	prefer	to	
focus	on	
traditional	
demand	
generation
We	can’t	get	
buy-in	from	
executive	
leadership
19%
45%
35%
19% 19% 19%
13%
6% 6% 3%
#SPS16
Must-Haves	For	ABM	Success
Predictive	Tools
Analytics	&	Reporting	Tools
Campaign	Execution	&	Orchestration
Data	&	Augmentation	Tools
Insights	&	Intelligence	Tools
Account-based	Advertising	Tools
15%
1%
1%
3%
7%
15%
30%
59%
61%
41%
51%
37%
19%
34%
31%
38%
24%
28%
36%
6%
7%
18%
18%
20%
Using,	Deemed	Critical
Using
Planning	To	Use
No	Plan	To	Use
#SPS16
Customizing	Messaging	For	ABM
49%
75%
51%
30%
8%
Personalized/custom	for	each	account
Targeted	content	tailored	to	specific	industry
Targeted	content	tailored	to	specific	role
Templated	versions	of	generic	content	with	customization
Generic	content	we	use	for	all	outreach
#SPS16
Use	Case	Examples:	ABM	In	Action
#SPS16
Priorities	For	ABM	Rollout	&	Success
Learn	More:
• Refine	you	ABM	efforts	— Beyond	The	Hype:	How	To	Create	And	
Measure	An	ABM	Strategy	(Monday,	Nov.	14	at	3PM	ET)
• Align	marketing,	sales	and	SDRs	— Personalized	Prospecting	&	The	Rise	
of	Outbound	SDRs:	How	ABM	And	Alignment	Will	Benefit	From	
Coordinated	Plays	In	2017	(Wednesday,	Nov.	16	at	12PM	ET)
• 5	steps	to	planning	an	ABM	strategy	— The	ABM	Roadmap	For	2017:	
Five	Steps	To	Activate	Your	Best	Customer	Accounts	(Wednesday,	Nov.	
16	at	3PM	ET)
#SPS16
Advances	In	Measurement	&	Reporting
Metrics	The	C-Suite	Wants	To	See:
• Campaign-specific	results	(50%)
• Marketing’s	contribution	to	sales	(49%)
• Lead-to-funnel	conversion	rates	(45%)
Marketing	ID,	State	Of	Data-Driven	Marketing	Report
However,	60%	of	marketers	are	not	able	— or	unable	— to	prioritize	revenue	as	
their	key	metric	of	ABM	success.
Bizible,	ABM	Metrics	Report	2016
#SPS16
Advances	In	Measurement	&	Reporting
Demand	Gen	Priorities
83%
Focusing	on	lead	quality	over	lead	quantity
71%
Improving	campaign	results
61%
Improving	ability	to	measure	and	analyze	marketing	impact
#SPS16
Advances	In	Measurement	&	Reporting
“Organizations	adopting	ABM	are	shifting	conventional	
metrics	from	MQLs	to	more	revenue-focused	goals.”
64%
Contribution	to	pipeline	revenue
53%
Net-new	accounts	engaged
41%
Account	engagement	score
#SPS16
Advances	In	Measurement	&	Reporting
Learn	More:
• How	to	evaluate	ABM	performance	— Beyond	The	Hype:	How	To	
Create	And	Measure	An	ABM	Strategy	(Monday,	Nov.	14	at	3PM	ET)
• How	to	retain	customers	through	analysis	— Maximize	Customer	
Lifetime	Value	In	2017	By	Leveraging	Your	2016	Wins	(Tuesday,	Nov.	15	
at	3	PM	ET)
• How	tracking	marketing	performance	enhances	game	plans	— From	
Napkin	To	Blueprint:	Mapping	A	Marketing	Plan	With	Your	Metrics	
(Thursday,	Nov.	17	at	2	PM	ET)
#SPS16
Expansion	Of	AI	And	Predictive
• Evolving	Machine	Learning	Technologies
– Improved	Search
– Powered	Recommendation	engines
– Programmatic	advertising
– Voice	recognition	tech	(Amazon	Echo,	Google	Home)
• AI	in	the	CRM	– Einstein
• Predictive	=	AI
#SPS16
Expansion	Of	AI	And	Predictive
Highlights	from	DGR	Demand	Gen	Benchmark	
Survey	Report:
• Predictive	tools	and	ABM	commanded	larger	portions	of	demand	gen	
budgets	in	2016.
• New	question	this	year:	34%	of	marketers	said	they	plan	to	
incorporate	ABM	into	nurture	programs.
#SPS16
Account-Based	
Marketing
Marketing	
Automation
Multichannel	
Lead	Nurturing
Retargeting Content	
Planning/
Syndication
Social	Analytics Predictive	Lead	
Scoring
Content	
Measurement
Predictive	
Analytics
Data	
Enrichment
37%42% 31% 39%
34% 33% 31% 27% 24% 24%
Top	Strategies	Used	To	Drive	Leads
#SPS16
Predictive	&	AI:	Data	Accuracy	Is	Key
54%	of	marketers	improve	the	depth	and	accuracy	of	our	database.
80%	of	marketers	haven’t	yet	figured	out	the	key	to	unlocking	a	solid	database	strategy.
56%	indicated	there	is	room	for	significant	improvement	in	their	database	strategy,
26%	said	there	is	room	for	minor	improvement.
13%	of	those	polled	indicated	their	strategy	is	solid
6%	suggested	their	strategy	— or	lack	thereof	— is	not	working	at	all
#SPS16
AI	&	Predictive	Enhance	Strategy
• Predictive	analytics	can	be	combined	with	lead	
nurturing	and	ABM
• AI	is	designed	to	be	an	evolution	of	your	current	
analytical	capabilities.
• Predictive	and	AI	capabilities	will	only	enhance	ABM	
initiatives	as	they	continue	to	grow	and	develop.
#SPS16
Expansion	Of	AI	And	Predictive
Learn	More:
• Predictive	+	account-based	marketing	— Why	ABM	And	Predictive	Are	
B2B	Marketing’s	2017	Power	Couple	(Monday,	Nov.	14	@	2	PM	ET)
• Predictive	=	AI	— Artificial	Intelligence	Is	Here	– 4	Stories	Personas,	That	
Prove	The	Power	Of	Predictive	(Tuesday,	Nov.	15	at	2	PM	ET)
#SPS16
Mapping	Content	To	Buyers
B2B	Buyers	Today:
• 51% rely	more	on	content	now	than	ever	before;
• 88%	prefer	shorter	content	formats;
• 69%	want	content	that	speaks	directly	to	their	company;
*More	people	— especially	executives	— are	involved	in	the	buying	
process	in	the	last	year.
Demand	Gen	Report	2016	B2B	Buyer’s	Survey	Report
&	Content	Preferences	Survey	Report
#SPS16
Mapping	Content	To	Buyers
How	Are	Buyers	Researching	A	Potential	Purchase?
Relevant	content	that	
speaks	directly	to	your	
company
69%
Easy	access	to	pricing	
and	competitive	
information
Vendor-focused	
content	(e.g.	case	
studies,	product	data	
sheets)
Search	and	navigation	
tools
Easy	access	to	content	
(no	long	registration	
form)
Relevance	of	their	
website	in	speaking	
directly	to	
company/industry
Thought	leadership	
content(e.g.	white	
papers,	infographics)
66% 64% 63% 55%
45% 38%
#SPS16
Mapping	Content	To	Buyers
78%	of	B2B	buyers	use	webinars	to	make	decisions.
82% 78% 73% 67% 66%
White	Papers Webinars Case	Studies E-Books Infographics
#SPS16
Mapping	Content	To	Buyers
Learn	More:
• Drive	leads	with	buyer	personas	and	content	maps	— Personas,	Journeys	&	Content	
Maps	– 3	Keys	to	Filling	Your	2017	Pipeline	with	Quality	Leads	(Tuesday,	Nov.	15
at	12	PM	ET)
• Create	more	engagement-driven	webinars	— Keys	To	Engagement-Based	Marketing:	
How	To	Integrate	Webinars	And	Optimize	Content	Delivery	To	Drive	Each	Stage	Of	The	
Buying	Cycle	(Thursday,	Nov.	17	at	3	PM	ET)
• Revamp	your	content	messaging	— Ignite	the	Spark	in	Buyer	Relationships:	Best-in-Class	
Tactics	for	Adding	Context	to	Your	Content	Messaging	(Friday,	Nov.	18	at	12	PM	ET)
#SPS16
Resources
2016	ABM	Benchmark	
Survey	Report
2016	Demand	Generation	
Benchmark	Report
2016	Content	Preferences	
Survey	Report
#SPS16
Thank	You	For	Attending
Register	for	sessions	now	thru	November	18th!
Please	Join	Our	First	Session	Today	at	12PM	ET	/	9AM	PT
www3.demandgenreport.com/sps16
Marketing	Planning	Mastery:	
4	Strategies	From	The	Best	Marketing	Organizations

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