Payment Disruption

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Speakers: -Eric Shea, Partner, Kurt Salmon -Vibhav Prasad, SVP, Innovation, Global Acceptance and Merchant Products, MasterCard -Moderator: Adam Blair, Executive Editor, Retail TouchPoints

Empresariales

#RIC16
Payment
Update:
Gaining
New
ROI

From
Chip
Cards
Erica
Shea,
Partner,
Kurt
Salmon
Vibhav Prasad,
SVP,
Innovation,
Global
Acceptance
&
Merchant

Products,
Mastercard
Moderator:
Adam
Blair,
Executive
Editor,
Retail
TouchPoints

#RIC16
§ 1.2
million
U.S.
merchant
locations
now
allow
the
use
of
chip
cards
§ 67%
of
branded
MasterCards now
have
chips,
a
51%

increase
since
the
Oct.
1,
2015
liability
shift
§ 2
billion
smart
payment
cards
shipped
in
2015,
a
34%
increase over
2014
§ In
the
U.S.,
570
million
smart
cards
shipped
in
2015,
a
two-‐fold
increase over

2014
EMV
Shift:
The
Best
of
Times?

#RIC16
§ As
EMV
has
tightened
up
POS
security,
online
fraud
has
risen
by
11%
§ In
other
markets,
online
fraud
increased
by
80%
to
100%
in
the
first
3
years following
EMV
adoption
§ Confusion,
miscommunication
and
slower
checkouts
at
physical
points
of

sale,
souring
merchants
and
consumers
on
EMV’s
benefits.
EMV
Shift:
The
Worst
of
Times?

#RIC16
Payment
Update:
Gaining
New
ROI

From
Chip
Cards
Vib Prasad,
SVP,
Innovation,
Global
Acceptance
&

Merchant
Products,
Mastercard

#RIC16
2
Key
Trends
around
Retail
Payments

#RIC16
§ Internet
Usage1
§ 3.2
Bn Internet
users
in
2015
§ 7
fold
increase
from
2000
to

2015:
from
6.5%
to
43%
of

the
global
population
§ Proliferation
of
Devices2
§ From
15
Bn connected

devices
today
to
50
Bn by

2020
Consumer
connectivity
is
on
the
rise
1. International
Telecommunications
Union,
May
2015
2. Cisco
&
DHL
-‐ Internet
of
Things
in
Logistics,
2015
Source:
Cisco
Visual
Networking
Index:
Global
Mobile
Data
Traffic
Forecast
Update,
2015–2020

One
Exabyte
=
one
billion
gigabytes
Global
Mobile
Data
Traffic
2015
to
2020

#RIC16
6.5
2014
12.5
11.4
1.1
16.0
2020
Traditional
Digital
22.5
Global
(ex-‐China)
Card-‐based
consumer
spend
(PV),
($
Trillions)
Digital
payments
could
represent
20-‐30%
of

consumer
payments
by
2020
2
In-‐app
Browser
Contactless
Source:
BCG

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Access the full event here: https://event.on24.com/wcc/r/1812978/8E56FF06B70D20F23162F0F26D49402F In the digital age, the partner is in the driver's seat as they build the full solutions the customers are expecting. If you are looking to recruit, engage, empower, motivate, manage and support solution provider partners to grow sales, you'll need to adopt a lifecycle approach. Mimicking the customer journey, the partner journey is defined as the complete sum of experiences partners go through when interacting with a vendor. Also like the customer buying-decision, data shows about 60% of a solution provider’s decision on what products to market, sell and support is completed before they engage in a vendor’s enrollment process. Join us to discuss data around the partner journey: Awareness: 70% of partners learn about new technologies via vendor events; Consideration: On average partners consider 2 - 3 vendors against each other; Decision: Technical evaluation is the most important element in their decision to bring on a new vendor; Experience: People affect the experience the most (infrastructure second); and Growth: On average, partners drop 10% of their vendors each year.

Accelerate Your Partners' Digital Transformation With Point-Based Rewards

G3 Communications

5 Stages of the Partner Journey

G3 Communications

Access the full webcast here: https://dg-r.co/2L5QdrM Data fuels every marketer’s strategy, but not all data is created equal. To be successful today, marketers need to be able to effectively analyze, optimize and maintain data accuracy as the first steps to gaining true insight. This is particularly true for account-based programs, where visibility into key decision makers is imperative. As the saying goes, “Garbage in, garbage out.” If the data going into your CRM is incomplete, incorrect or simply not the right data, any programs that rely on that data will deliver disappointing results. During this webinar, David Cowings, Chief Marketing Data Scientist at RingCentral, and Chris Lynde, CEO of SaleScout Data Solutions, will share the steps needed to optimize buyer contact data and sales intelligence, with real-life insights from RingCentral’s demand gen data optimization process.

How RingCentral Optimized Account-Based Insights and Buyer Intelligence To Ra...

G3 Communications

Access the full webcast here: https://dg-r.co/2uiS82A Fluke used AI-based insights to identify the right target accounts and engage them with hyper-personalized nurture and outbound using a combination of Lattice, Conversica and Eloqua – resulting in 48% higher engagement and greater opportunity creation in their target accounts. Join our distinguished speakers to learn how Fluke used AI and data to improve segmentation and engage across different channels with hyper-personalized messaging.

Engaging With Relevance At Scale: How Fluke Used AI To Transform Their Sales ...

G3 Communications

Access the full webcast here: https://dg-r.co/2LhxSVI In this session, David Fortino, SVP of Audience and Product at NetLine, will discuss his observations on content consumption and demand based on findings from the company’s 2018 State of B2B Content Consumption and Demand Report. Fortino will dissect some of the stand-out data, such as consumption gap trends with C-level professionals and the significance of appealing to the larger active audience comprised of Individual Contributors. The webcast will also feature Valerie Riley, Director of Marketing for ITProTV, who will share her experience and perspective on the efficacy of content syndication. Specifically, she will discuss: * The challenges she faced to pilot a new, successful lead generation program prior to launching campaigns; and * The winning strategy that led to over 1,500% ROI that can help other B2B marketers discover or expand their lead gen tactics.

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RSA Conference Exhibitor List 2024 - Exhibitors Data

Exhibitors Data

Organisational success today depends on effective communication and collaboration with individuals from cultures with varying beliefs and practices. Indeed, with the workforce increasingly comprised of people of varying cultural backgrounds, leaders must now prioritise the significance of cultural competence in the workplace. Ensuring cultural competence at every level of your organisation cannot be understated. While cultural disparities can manifest in different ways, as a leader, you must build deep and nuanced cultural competence skills and education to accurately spot, address and alleviate the various scenarios that can arise. Failing to recognise the importance of cultural competence or not acting to improve it can lead to cultural negligence. There are a few things to consider to ensure your organisation is on the right track. In this deck, you'll understand the importance of building cultural competence in the workplace. You'll also learn • The three (3) dimensions of Cultural Competence in the workplace • Key strategies to build a culturally competent workforce • Major benefits you stand to gain by having a culturally competent team.

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Workforce Group

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Insurance IoT is a social good! Because: 🔵 Expected losses can be reduced structured programs with both real-time mitigation actions to solve a specific situation, and behavioral change mechanisms to promote safer behaviors (both in personal and commercial lines) 🔵 Rate can be matched to risks better: - Smaller and more accurate pricing clusters allow a large part of profiles to receive a lower rate - Even with the ability to price the individual probability of loss (cluster of one) the insurance foundation isn’t canceled (The risk of each policy will contribute to the expected losses of the portfolio; The premiums paid by many lucky policyholders will be used to pay the claims of the few unlucky policyholders who had an accident in a period of coverage) 🔵 IoT data can be used to increase the effectiveness and efficiency of the claim process, so improving the combined ratio ceteris paribus ⏩ Large part of the policyholders will pay less (and portfolios currently difficult to insure will become more insurable) Insurance IoT (and telematics) is not about providing a discount Insurance IoT (and telematics) is about creating economic value using the data and sharing part of this value with policyholders (and agents & brokers) An integrated holistic adoption of the IoT paradigm is a game changer for your insurance business and a social good: ◾ it allows to improve the availability and affordability of insurance coverages ◾while allowing the sector to write a profitable business Below you can enjoy a selection of best practices in both personal and commercial lines - written with some of the IoT Insurance Observatory members - that have already started to obtain results from their IoT business transformation journeys

Insurers' journeys to build a mastery in the IoT usage

Matteo Carbone

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Dave Litwiller

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A DAY IN THE LIFE OF A SALESMAN / WOMAN

IlamathiKannappan

Monthly Social Media Update April 2024 pptx.pptx

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Payment Disruption

1. #RIC16 Payment Update: Gaining New ROI From Chip Cards Erica Shea, Partner, Kurt Salmon Vibhav Prasad, SVP, Innovation, Global Acceptance & Merchant Products, Mastercard Moderator: Adam Blair, Executive Editor, Retail TouchPoints

2. #RIC16 § 1.2 million U.S. merchant locations now allow the use of chip cards § 67% of branded MasterCards now have chips, a 51% increase since the Oct. 1, 2015 liability shift § 2 billion smart payment cards shipped in 2015, a 34% increase over 2014 § In the U.S., 570 million smart cards shipped in 2015, a two-‐fold increase over 2014 EMV Shift: The Best of Times?

3. #RIC16 § As EMV has tightened up POS security, online fraud has risen by 11% § In other markets, online fraud increased by 80% to 100% in the first 3 years following EMV adoption § Confusion, miscommunication and slower checkouts at physical points of sale, souring merchants and consumers on EMV’s benefits. EMV Shift: The Worst of Times?

4. #RIC16 Payment Update: Gaining New ROI From Chip Cards Vib Prasad, SVP, Innovation, Global Acceptance & Merchant Products, Mastercard

5. #RIC16 2 Key Trends around Retail Payments

6. #RIC16 § Internet Usage1 § 3.2 Bn Internet users in 2015 § 7 fold increase from 2000 to 2015: from 6.5% to 43% of the global population § Proliferation of Devices2 § From 15 Bn connected devices today to 50 Bn by 2020 Consumer connectivity is on the rise 1. International Telecommunications Union, May 2015 2. Cisco & DHL -‐ Internet of Things in Logistics, 2015 Source: Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2015–2020 One Exabyte = one billion gigabytes Global Mobile Data Traffic 2015 to 2020

7. #RIC16 6.5 2014 12.5 11.4 1.1 16.0 2020 Traditional Digital 22.5 Global (ex-‐China) Card-‐based consumer spend (PV), ($ Trillions) Digital payments could represent 20-‐30% of consumer payments by 2020 2 In-‐app Browser Contactless Source: BCG

8. #RIC16

Payment Disruption

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