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#OptimizeInventory




   Stocking The Inventory
   Optimization Toolbox


Presented by                        Sponsored by




                                                   #OptimizeInventory
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About Retail TouchPoints

  Launched in 2007

  Over 23,000 subscribers

  To provide executives with
  relevant, insightful content across
  a variety of digital medium

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                                               #OptimizeInventory
Panelists




   Rick Amari             Marshall Kay                 Marty Johnson
      CEO                     Principal                 Product Manager
Columbus Consulting         RFID Sherpas               Zebra Technologies



                      MODERATOR

                                  Debbie Hauss
                                  Editor-in-Chief
                                  Retail TouchPoints



                                                                  #OptimizeInventory
Stocking The Inventory Optimization Toolbox

Assortment Planning: The Holy Grail of Retail




                                                6
The Retail Inventory Challenge

The age old mantra of right place, right time, right product, right price has never
   been more relevant than it is today.

As companies look for ways to improve top line performance and bottom line
   results, the ability to bring tailored offerings to customers stands high on the
   opportunity list.

Once again, necessity has become the mother of invention




                                                                                      7
The barriers of the past, managing, analyzing, utilizing, and acting on large
   volumes of data, is a much smaller challenge than it once was. Hardware and
   software solutions now exist to meet the demands of the problem.

The last barriers are developing the process, implementing the change, and
   executing to the new normal.

The benefits are enormous, increased full price sales, reduced inventory positions,
   and lower markdowns are to be had.




                                                                                      8
What is Assortment Planning?

Retailers have mastered the art and science of merchandise and financial
   planning. Channel (store) store planning has long been a retail practice, even if
   store and merchandise plans have not always aligned.

These plans were product and store focused. How much will we sell, who will sell
   it, when do we need it, how much should we buy?

Assortment Planning in the merger of these disciplines but with a customer focus.
   It is the intersection of the product and the location based on the consumer
   demand anticipated at a specific time and place.




                                                                                    9
To effectively Assortment Plan, merchants must begin with consumer demand for
   merchandise, apply customer / store segmentation, and balance space and
   inventory constraints to develop an offering that properly represents the brand
   while maximizing sales potential. These complex and highly integrated steps
   requires a new process with success dependent on the adoption of the change
   presented.

This presentation will focus on the 12 critical success factors required for
   implementing an effective Assortment Planning solution




                                                                                     10
Critical Success Factors

                  CFS 1
The process is more important than the system




                                                  11
Critical Success Factors


               CSF 2
The Assortment Planning process is a
 continuous activity, not a step in the
       merchandising life-cycle




                                               12
CCi Skills




   CSF 3
 Move AP to
Center Stage
                        13
Today
 Design &                    Merchandise
 Sourcing                     Planning

                  Merch
                Management



                    PO
                Management

Replenishment                 Allocation




                Assortment
                 Planning

                                           14
The Future
              Vendor
                          Design
              Catalog

Merchandise                         Global
Planning                            sourcing
                  Assortment
Yield                Plan
                                   Production
Management                         Management
(Reporting)
          Replenish-     Assortment
          ment           Allocation



                                                15
Critical Success Factors

             CSF 4
The relationship between AP and
 Allocation and Replenishment
                   Allocation


 Assortment
    Plan



                  Replenishment



                                            16
Critical Success Factors




       CSF 5
Remember that AP is
  a visual process

                          17
Critical Success Factors

        CSF 6
Get your hierarchy right




                                       18
Critical Success Factors

             CSF 7
Choose the best basis for clustering
             stores
   Space                     Volume

                     Grade 1 - >$3.5m


                     Grade 2 - >$2.0m < $3.5m


                     Grade 3 - >$1.0m < $2.0m


                     Grade 4 - >$0.5m < $1.0m



                                                19
Critical Success Factors

                 CSF 8
        Attribute Management
               Vendor
Color
                                         Fabric



Brand
              Price Point
              $29.99 – $39.99

              $19.99 - $29.99

              $10.99 - $19.99
                                                       20
Critical Success Factors

 CSF 9
Reporting




                               21
Critical Success Factors

              CSF 10
Remember this is a multi-channel world




                                              22
Critical Success Factors

          CSF 11
Apparel - size really matters




                                          23
Sizing errors are more costly than you
                 think
                             Size range 1
         38.00

         37.00

         36.00

         35.00

         34.00
     A
     U   33.00
     R
         32.00                                            Size range 1
         31.00

         30.00

         29.00

         28.00
                 1   2   3    4           5   6   7   8
                                  Sizes



                                                                         24
Critical Success Factors




     CSF 12
Change management
                                           25
Stocking The Inventory
 Optimization Toolbox




      July 26, 2012
Who We Are
    •  A boutique retail consulting practice
    •  Formed in 2007, with an ongoing presence in
       Retail RFID dating back to 2000
    •  Led by former leaders of RFID practices at
       Kurt Salmon, Verisign, Capgemini
    •  Advisors to brands, retailers, technology
       companies and industry associations
    •  A mix of strategy, operations, technology
       consulting and project management


2
Typical Services
    •  Executive level advisory support
    •  Business case analysis
    •  Vendor selection
    •  Designing/managing retail implementations
    •  Training, change management and business
       process re-engineering
    •  Implementation roadmaps




2
Retail Adoption By Sector

                         FAST

                         SLOW


                        GLACIAL

2
Major Retail Announcements
    “We are going 100% RFID with ticketing this
    fall. So February 1st next year, the entire
    Penney's platform will be on RFID tickets.”


                            Ron Johnson
                            CEO
                            JC Penney
                            July 18, 2012


2
Major Retail Announcements
    •  Every footwear department by August 2012
    •  All “replenishment” categories will be tagged,
       with cycle counts in all stores by April 2013
    •  Actively exploring fragrances and jewelry

                  Peter Longo
                  President, Logistics & Operations
                  Macy’s Inc
                  June 5, 2012


2
RFID = Inventory Accuracy
                                            Rate of
                          Cycle Counts
        Method                           Deterioration
                            Per Year
                                         of Accuracy

       Barcode                1-2        2-3% per month



         RFID                12-24       3-5% per year


     Source: Macy’s Inc


2
Promises Must Be Kept




         “You’ll receive your item in 5 minutes or get a $5
           coupon good for your next in-store purchase.”

2
Inaccuracy No Longer Tolerable

               •  Buy Online, Pick Up At Store
    Customer
               •  Reserve Online, Pick Up At Store
     Facing
               •  Real-Time Locator Systems


Invisible To
             •  Ship From Store
 Customer


2
Solidify Your Foundation

                  Retailers are investing
                  heavily in sophisticated
                  analytical tools.
                  But the underlying data
                  remains squishy!



2
Climb Higher With RFID
    www.rfidsherpas.com


marshall.kay@rfidsherpas.com
   Phone: 312-286-4944
About Zebra Technologies

        A global leader respected for innovation and
        reliability, Zebra Technologies Corporation
        (NASDAQ: ZBRA) offers technologies that give
        a virtual voice to an organization’s assets,
        people and transactions, enabling
        organizations to unlock greater business value.
        The company’s extensive portfolio of marking
        and printing technologies, including RFID and
        real-time location solutions, illuminates mission-
        critical information to help customers take
        smarter business actions. For more information
        about Zebra’s solutions, visit www.zebra.com.




                                                    #OptimizeInventory
Q&A // Submit Your Questions




          Type	
  ques)on	
  here	
  



                                        #OptimizeInventory
Q&A




   Rick Amari         Marshall Kay   Marty Johnson
      CEO               Principal     Product Manager
Columbus Consulting   RFID Sherpas   Zebra Technologies




                                                #OptimizeInventory
Thank You For Attending This Webinar

        You can download this presentation at:

 http://rtou.ch/optimizeinventory




                                                 #OptimizeInventory

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Stocking The Inventory Optimization Toolbox

  • 1. #OptimizeInventory Stocking The Inventory Optimization Toolbox Presented by Sponsored by #OptimizeInventory
  • 2. Welcome Webinar Attendees Type  ques)on  here   #OptimizeInventory
  • 3. Follow This Webinar On Twitter #OptimizeInventory #OptimizeInventory
  • 4. About Retail TouchPoints   Launched in 2007   Over 23,000 subscribers   To provide executives with relevant, insightful content across a variety of digital medium Free subscription to our weekly newsletter: WWW.RETAILTOUCHPOINTS.COM/SIGNUP #OptimizeInventory
  • 5. Panelists Rick Amari Marshall Kay Marty Johnson CEO Principal Product Manager Columbus Consulting RFID Sherpas Zebra Technologies MODERATOR Debbie Hauss Editor-in-Chief Retail TouchPoints #OptimizeInventory
  • 6. Stocking The Inventory Optimization Toolbox Assortment Planning: The Holy Grail of Retail 6
  • 7. The Retail Inventory Challenge The age old mantra of right place, right time, right product, right price has never been more relevant than it is today. As companies look for ways to improve top line performance and bottom line results, the ability to bring tailored offerings to customers stands high on the opportunity list. Once again, necessity has become the mother of invention 7
  • 8. The barriers of the past, managing, analyzing, utilizing, and acting on large volumes of data, is a much smaller challenge than it once was. Hardware and software solutions now exist to meet the demands of the problem. The last barriers are developing the process, implementing the change, and executing to the new normal. The benefits are enormous, increased full price sales, reduced inventory positions, and lower markdowns are to be had. 8
  • 9. What is Assortment Planning? Retailers have mastered the art and science of merchandise and financial planning. Channel (store) store planning has long been a retail practice, even if store and merchandise plans have not always aligned. These plans were product and store focused. How much will we sell, who will sell it, when do we need it, how much should we buy? Assortment Planning in the merger of these disciplines but with a customer focus. It is the intersection of the product and the location based on the consumer demand anticipated at a specific time and place. 9
  • 10. To effectively Assortment Plan, merchants must begin with consumer demand for merchandise, apply customer / store segmentation, and balance space and inventory constraints to develop an offering that properly represents the brand while maximizing sales potential. These complex and highly integrated steps requires a new process with success dependent on the adoption of the change presented. This presentation will focus on the 12 critical success factors required for implementing an effective Assortment Planning solution 10
  • 11. Critical Success Factors CFS 1 The process is more important than the system 11
  • 12. Critical Success Factors CSF 2 The Assortment Planning process is a continuous activity, not a step in the merchandising life-cycle 12
  • 13. CCi Skills CSF 3 Move AP to Center Stage 13
  • 14. Today Design & Merchandise Sourcing Planning Merch Management PO Management Replenishment Allocation Assortment Planning 14
  • 15. The Future Vendor Design Catalog Merchandise Global Planning sourcing Assortment Yield Plan Production Management Management (Reporting) Replenish- Assortment ment Allocation 15
  • 16. Critical Success Factors CSF 4 The relationship between AP and Allocation and Replenishment Allocation Assortment Plan Replenishment 16
  • 17. Critical Success Factors CSF 5 Remember that AP is a visual process 17
  • 18. Critical Success Factors CSF 6 Get your hierarchy right 18
  • 19. Critical Success Factors CSF 7 Choose the best basis for clustering stores Space Volume Grade 1 - >$3.5m Grade 2 - >$2.0m < $3.5m Grade 3 - >$1.0m < $2.0m Grade 4 - >$0.5m < $1.0m 19
  • 20. Critical Success Factors CSF 8 Attribute Management Vendor Color Fabric Brand Price Point $29.99 – $39.99 $19.99 - $29.99 $10.99 - $19.99 20
  • 21. Critical Success Factors CSF 9 Reporting 21
  • 22. Critical Success Factors CSF 10 Remember this is a multi-channel world 22
  • 23. Critical Success Factors CSF 11 Apparel - size really matters 23
  • 24. Sizing errors are more costly than you think Size range 1 38.00 37.00 36.00 35.00 34.00 A U 33.00 R 32.00 Size range 1 31.00 30.00 29.00 28.00 1 2 3 4 5 6 7 8 Sizes 24
  • 25. Critical Success Factors CSF 12 Change management 25
  • 26. Stocking The Inventory Optimization Toolbox July 26, 2012
  • 27. Who We Are •  A boutique retail consulting practice •  Formed in 2007, with an ongoing presence in Retail RFID dating back to 2000 •  Led by former leaders of RFID practices at Kurt Salmon, Verisign, Capgemini •  Advisors to brands, retailers, technology companies and industry associations •  A mix of strategy, operations, technology consulting and project management 2
  • 28. Typical Services •  Executive level advisory support •  Business case analysis •  Vendor selection •  Designing/managing retail implementations •  Training, change management and business process re-engineering •  Implementation roadmaps 2
  • 29. Retail Adoption By Sector FAST SLOW GLACIAL 2
  • 30. Major Retail Announcements “We are going 100% RFID with ticketing this fall. So February 1st next year, the entire Penney's platform will be on RFID tickets.” Ron Johnson CEO JC Penney July 18, 2012 2
  • 31. Major Retail Announcements •  Every footwear department by August 2012 •  All “replenishment” categories will be tagged, with cycle counts in all stores by April 2013 •  Actively exploring fragrances and jewelry Peter Longo President, Logistics & Operations Macy’s Inc June 5, 2012 2
  • 32. RFID = Inventory Accuracy Rate of Cycle Counts Method Deterioration Per Year of Accuracy Barcode 1-2 2-3% per month RFID 12-24 3-5% per year Source: Macy’s Inc 2
  • 33. Promises Must Be Kept “You’ll receive your item in 5 minutes or get a $5 coupon good for your next in-store purchase.” 2
  • 34. Inaccuracy No Longer Tolerable •  Buy Online, Pick Up At Store Customer •  Reserve Online, Pick Up At Store Facing •  Real-Time Locator Systems Invisible To •  Ship From Store Customer 2
  • 35. Solidify Your Foundation Retailers are investing heavily in sophisticated analytical tools. But the underlying data remains squishy! 2
  • 36. Climb Higher With RFID www.rfidsherpas.com marshall.kay@rfidsherpas.com Phone: 312-286-4944
  • 37. About Zebra Technologies A global leader respected for innovation and reliability, Zebra Technologies Corporation (NASDAQ: ZBRA) offers technologies that give a virtual voice to an organization’s assets, people and transactions, enabling organizations to unlock greater business value. The company’s extensive portfolio of marking and printing technologies, including RFID and real-time location solutions, illuminates mission- critical information to help customers take smarter business actions. For more information about Zebra’s solutions, visit www.zebra.com. #OptimizeInventory
  • 38. Q&A // Submit Your Questions Type  ques)on  here   #OptimizeInventory
  • 39. Q&A Rick Amari Marshall Kay Marty Johnson CEO Principal Product Manager Columbus Consulting RFID Sherpas Zebra Technologies #OptimizeInventory
  • 40. Thank You For Attending This Webinar You can download this presentation at: http://rtou.ch/optimizeinventory #OptimizeInventory