4. CIOs are Under Siege
Risks related to
compliance and litigation
Security threats from
external and internal breaches
Changes in work culture
Demands for better
business responsiveness
15. Welcome to the office - 2012
Now where did my
team put that
important business
information? Box
Dropbox
SkyDrive
SugarSync
Google Drive
ShareFile
Huddle
17. Permissions
Metadata
Audit Information
Version History
Information Management
= Enterprise Basics
17
18. Consumer needs
1. I need to access my content from
anywhere
2. Make it easy for me to share with
other people
Enterprise needs
1. We have to make sure its secure
2. We need to keep it under control
20. File Sharing meets ECM
Retention & RM Policies on objects
Publish in repository
Auditing, Versioning, Classification &
Discovery
Archiving
21. OpenText Tempo Editions
Same product, different deployment configurations
Content Server Edition Express Edition Cloud Edition
Includes preconfigured, COMING Q4
Add-on for Content
limited use CS10 Beta begins in September
Server 10
Tempo client UI only Fully hosted solution
Fully integrated
repository Packaged as virtual Regionalized for data
machine image for easy sovereignty
deployment Subscription model pricing
Can be upgraded Available for OEM’s
23. The impact on information management
Huge amounts of proprietary and regulated data
are leaking onto non-corporate devices
Enterprise files on multi-tenanted public servers
are potentially vulnerable to attack or
unauthorized access.
Some end users are backing up their laptops onto
low-cost services that have not been verified as
meeting corporate requirements.
24. What is IT Management to do?
Three options:
Allow users to do whatever
they want
Provide an approved and
controlled service
Totally forbid the use of such
services
25. Chief Information Officer
My organization expects me
to protect information and
make sure it is readily
available
26. How important is security to your company?
“On the list of banned apps are public file-transfer services such as Dropbox;
Horan says IBM fears that using such software could allow sensitive
information to get loose.”
"We found a tremendous lack of awareness as to what constitutes a risk," says
Horan. So now, she says, "we're trying to make people aware."
27. Legal counsel
It’s hard enough producing
information in response to
e-discovery requests! Come on!
28. ECM Project Manager
We’ve invested a lot of money in
content management, the last
thing we need is people
circumventing our systems!
29. Business users
We want applications that help
us get our jobs done – some of
us might even pay out of own
pockets!
31. Tempo @ EMP
Use Cases: Mobile access to secure
patient data, medical information and
procedural information
Competition: Dropbox
“Realizing that DropBox did not meet our security requirements, EMP purchased OpenText
Tempo for secure file sharing from multiple devices. OpenText is a company we can trust with
our secure data needs. We couldn't be happier with the solution.”
- David Peppard, Chief Information and Technology Officer, EMP
About EMP
A privately-owned and managed group with over 700 emergency
medicine physicians treating nearly 3 million emergency medicine
patients each year in over 60 locations in North America
46. Preview customer feedback
“Tempo is very fast &
“I have to say: Well done! handy!”
Congratulations to everybody on the
Tempo team. In my opinion Tempo is
what Steve Jobs would have referred to
as insanely great!”
“The Tempo web interface is an
easy and very intuitive
interface”
“Sharing is very easy to use”
“Tempo is instant and convenient! The Windows
desktop client is fast and intuitive and the Mobile
iPhone app is very fast and user friendly.”
47. Safe, Secure, Easy File Sharing…
Key Value Propositions
Secure, enterprise-ready file sharing
Very Simple to use – no (or little) training required
Drives ECM adoption and leverages investment
Ensures security and compliance of information is not
compromised
Fully integrated into Content Server
SPEAKER NOTESContent is EvolvingAnd as the volume of content is growing, it is also evolving. Today, users expect to have content available, on demand, anywhere and anytime. Social networks have created a new dimension of content collaboration with the ability to share files at the push of a button. Smartphones and tablet computers have enabled content to be mobilized and to be carried in your pocket. And cloud computing is changing the conventional ideas of in-house data archiving. There has never been a more exciting time to be in the content business, but these new concepts pose many challenges to Enterprise business users. Security, privacy and intellectual property management are huge concerns. Making these new content apps ‘safe’ for enterprises is one of OpenText’s primary strategic objectives.
There is a key dilemma in enterprise today. The business users just want to get their jobs done and for the most part, they have the ability to do so but Legal departments have concerns about the security, compliance and legal risk implications of their activities. That tends to slow things down which is counterproductive.Striking the right balance is at the heart of ECM – and has been since the beginning.
Top business challenges they were experiencing: Needed mobile access to the latest procedural documents, patient info, drug and medical info. Wanted a system that is very easy to use and automates delivery of documents to training teams and physiciansInformation security is critical and content must be kept in-houseTempo Differentiators:Tempo addresses the same ease of use concerns that Dropbox had, but delivers a much higher level of information security.Tempo allows users to track who has read documents, who has edited content and track version historyTempo easily integrated within their existing infrastructure and corporate directoryTempo offers selective control over who can share with external (non-EMP) peoplePerceived Value / benefits realized:A secure alternative to consumer tools like Dropbox that were invading their organization.Quote: “Realizing that DropBox did not meet our security requirements, EMP purchased OpenText Tempo for secure file sharing from multiple devices. OpenText is a company we can trust with our secure data needs. We couldn't be happier with the solution.” David Peppard, Chief Information and Technology Officer, Emergency Medicine Physicians.