The GENBAND OCS Converged Office solution allows the Microsoft OCS or Lync client application to interwork with carrier grade SIP telephony endpoints powered by the GENBAND C20/A2.

1. A2 INTEGRATION WITH MICROSOFT OCS/LYNC
The GENBAND OCS Converged Office solution allows
the Microsoft OCS or Lync client application to in-
terwork with carrier grade SIP telephony endpoints
powered by the GENBAND C20/A2. This allows busi-
ness users to retain the same rich set of carrier grade
enterprise voice services they have today while tak-
ing advantage of the Unified Communications ser-
vices of the Microsoft OCS/Lync environment.
Features
C20/A2 carrier grade Hosted VoIP services are complemented with
Unified Communication capabilities from Microsoft OCS/Lync
• OCS/Lync can be integrated into existing VoIP lines infrastruc-
ture
• New UC capabilities are provided by OCS/Lync
• Business critical voice remains on C20/A2
Key Voice Features
• Make call
• Answer call • For enterprise customers who favor a carrier-hosted telephony
• End call solution
• Hold/retrieve call • Ability to protect an existing enterprise voice investment
• Single step (blind) transfer • Phased, low risk, low-disruption migration to Unified Communi-
• Consultative transfer cations
• Deflect call • User base, job roles and enterprise infrastructure are not all
suited to pure soft-client telephony
Solution Elements • Hosted telephony service integrated to OCS/Lync but can also
• Microsoft Office Communicator as a single client delivering unified operate independently (regardless of OCS/Lync status)
end user experience for IM, telephony, mobility, conferencing, and • No additional hardware required on enterprise site
contact center • Removes requirement to further optimize the desktop LAN for
• Business-grade telephony with consistent access (both inside delay-intolerant voice services
and outside the enterprise) to C20/A2 reliable business-grade • Users maintain existing telephone numbers/dial-plan
telephony
• Software-centric integration using SIP (Session Initiation Protocol) Supported Platforms
with no hardware gateways delivering fewer points of failure • Windows XP, Vista and Windows 7
Service Provider Benefits
• Service provider remains prime for voice processing, while
avoiding creation of additional enterprise communications www.genband.com 1-866-GENBAND
islands and the operational challenges this presents © 2012 GENBAND Inc. All rights reserved.
• Upsell opportunity to position advanced applications such as
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This document and any products or functionality it describes are subject to change without notice.
MeetMe audio/video conferencing, voice mail, FMC and Please contact GENBAND for additional information and updates.
network capabilities such as regulatory, billing, telephony VPN.
Business Benefits