GESTIONE del CONFLITTO

LA GESTIONE DEL CONFLITTO In un conflitto ognuno si caratterizza per: - predisposizione a soddisfare i propri bisogni - predisposizione a soddisfare i bisogni dell’ altro Thomas & Hillmann INTEGRATIVO COMPETITIVO FUGA ACCOMODANTE I BISOGNI DELL’ALTRO I MIEI BISOGNI COMPROMESSO

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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STILE The Thomas-Kilmann Conflict Mode Instrument (TKI) In the 1970s Kenneth Thomas and Ralph Kilmann identified five main styles of dealing with conflict and they argued that people typically have a preferred conflict resolution style. They also noted that different styles were most useful in different situations.

GESTIONE del CONFLITTO

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GESTIONE del CONFLITTO