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Advertising / Marketing / PR

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Technically sophisticated & result driven professional with over seven years of experience working as a Sr. Design Manager. In depth knowledge of managing clients’ accounts and ensuring total satisfaction at all times. Hands on experience of ensuring service excellence of self and team. Conversant with strategic planning and implementing of core customer service plans. As Team Leader, I am responsible for handling the design requirement of Travel Retail clients and supporting staff members, allocating workloads and tasks to team members and ensuring that service standards are met.