1. GAYATHRI VARADA GANESAN gayathriganesan@gmail.com
 (920) 316 0256
SUMMARY
A Senior Associate with 10+ years of experience in Project Management and Quality Management. A
certified Project Management Professional and Six Sigma Black belt holder in implementing Quality
Process. An expert in Oracle Incentive Compensation Analyst and IBM Web Content Management
platform.
EXPERTISE:
 Authored Web Applications for 20 products of 5 different business Groups using IBM Web
Content Management tool
 Designed and Developed Compensation Plans for 5 Business Groups comprising of 39
Divisions
 10+ years of experience in implementing Quality Process as a Senior Quality Analyst
 5+ years of experience in leading various project teams
 Expert knowledge in converting Requirement to Test Case and leading the team in SIT and UAT
phases
 Experienced in testing Windows and Web based application.
 Skillful in adapting to complex Business process and in authoring Test Cases.
CERTIFICATIONS:
 Certified Six Sigma Black Belt Professional as on Sep 2011
 Certified Project Management Professional as on Oct 2009
Tool and Technologies:
Web Content Management IBM FUZE 8.5
Oracle Business Suite Oracle Incentive Compensation System 12.0
Automated Testing Tools Win Runner, Load Runner
Operating System Windows 98/Windows 2000, Windows XP, Windows 7
RDBMS SQL Server 2012, MS Access
Project Management Tools JIRA, Project 2000
Bug Tracking tool PVCS, IBM Clear Quest
PROFESSIONAL EXPERIENCE
September 2001 to December 2004 Worked as a Quality Analyst Programmer in NetLink
Technologies Pvt Ltd., Chennai, India.
January 2005 to September 2008 Worked as a Senior Analyst in Verizon Data services
India Pvt Ltd
March 2010 to till date In Project Management and implementing Quality process I am
supporting my friends startup company in India as a free lancer.
EDUCATION:
 Master’s Degree in Commerce from Alagappa University, Karaikudi, India
 Post Graduate Diploma in Business Administration – HR, Symbiosis, Pune, India
 Diploma in Software Technology and Systems Management from NIIT, Chennai, India

2. PROJECT EXPERIENCE
Client: 3M Jan 2015 to till Date
Position: Onsite Lead
Project Description:
FUZE allows customizing themes and the use of all design patterns in the Design Pattern Library.
Strategic Brand websites have the option to customize design patterns and page design to meet their
unique branding requirements.
FUZE allows customizing themes and the use of all design patterns in the Design Pattern Library.
Strategic Brand websites have the option to customize design patterns and page design to meet their
unique branding requirements.
Roles and Responsibilities:
 Partner with the 3M.com analyst services team, platform architecture team,and others as needed
to tailor development and support to meet business requirements using Web content Authoring -
FUZE B.5,JIRA 6.3
 Evaluate incoming JIRA requests and determine appropriate action plan.
 Provide high level technical solutions to FUZE 8.5 issues/enhancements in JIRA 6.3.
 Onboarding and training new resources to work in FUZE 8.5, IIRA 6.3
 Establish regular communication meetings to decipher project status and present SLA metrics,
negotiate priorities, consult on feasibility and ask for demand plan.
 Ensure that the Cognizant offshore team understands and utilizes the website development
process and tools; drive continuous improvement of process and tools.
 Co-ordinate with Cognizant offshore team to elaborate requirements and the clarifications
obtained from 3M.
 Drive completion of high quality deliverables that result in a high quality website; prioritize and
oversee development activities done by Cognizant Offshore Team.
 Coordinate effort estimates from the development team and communicate with project leads
Client: 3M Dec 2012 to Dec 2014
Position: VICS Analyst
Project Description:
Performance Pay for 3M Marketing Executives is calculated with Variable Incentive Compensation
System (VICS). VICS is 3Ms customized version of Oracle Incentive Compensation System. VICS
automates the design, administration, and analysis of transactional pay-for-performance incentive
programs to align sales behavior to corporate goals. VICS contributes to increased wallet share through
the improved alignment of compensation plans to corporate objectives and drives desired behavior such
as increased cross sell, improved customer service and customer retention.
Roles and Responsibilities:
 VICS is the customized version of Oracle Incentive Compensation System built for 3M. Under
gone specialized training on Variable Incentive Compensation System (VICS).
 Working with 3M Business teams in understanding their Incentive Compensation Plan
Based on input gathered from Business Teams, Compensation Plan components are defined and
structured.
 Designing and Implementing Compensation Plans based on inputs gathered from 42 Divisions in
5 Business Groups.
 Creating Variable Incentive Compensation plans using Oracle E-Business suite 12.0
 Unit Testing Compensation plan components with SMEs

3.  Functional Testing of Compensation plan created in VICS
 Walking thru compensation plan with Business Team and impart training on how to use the
Compensation plan.
 Supporting Compensation Analyst to process Payments to their Marketing team
 Implementation support to move Compensation Plan to production
 Using BMC Remedy Tool 7.1 and HP ITSM to track and monitor tickets
 Working in VICS have gathered lot of domain knowledge in Incentive Compensation plan which
helps in designing New compensation plan for Divisions.
Client: Verizon, US Aug 2007 to Sep 2008
Position: Project Lead
Project Description:
The Local Franchise Authority (LFA) Report Automation tool is a web based MIS application tool, built in
ASP.Net using .Net 3.5 Framework. This application helps Verizon to track communication subscriber
metrics and its trends.
Roles and Responsibilities:
 As a Project lead responsible for the success of the project
 Responsible for Requirement Analysis and Traceability Matrix
 Responsible for converting Requirements to Test Cases and Test Case Management
 Responsible for project tracking, deliverables
 In calls, updating client on project status, build cycles and deliverables
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge Transfer to testing team on requirements and test cases
 Guiding team to prepare Test data
 Prepare complex test cases involving data flow across modules
 As a Senior Quality Analyst responsible for backend testing by creating queries to test data
accuracy in SQL Server.
 Lead the testing team functionally and in implementing Quality process
 Conduct SIT Testing phase and help client in performing UAT cycle
 Monitoring and controlling identified defects using PVCS bug tracking tool.
 Responsible for confirming the requirements to Quality deliverables
 As Project lead responsible for managing changes in requirement and updating development
team in new test cases.
Environment
ASP.Net, .Net 3.5, C#, Web Services, Crystal Reports, IIS, SQL Server 2000, MS Office, PVCS Tracker
Client: Verizon, US Jan 2005 to Jul 2007
Position: Project Lead
Project Description
NORM is a Decision Support system built on top of Data Warehousing applications used by Top
Management and Middle management associates. NORM is a package of related subsystems like
Measurement Codes, Customer Care Index, Operational Business Intelligence Systems and V-Repair
metrics. NORM is one of the biggest applications used by Verizon that holds close to 300 terabytes of
data.
Roles and Responsibilities
 As a Project lead responsible for the success of the project
 Responsible for Requirement Analysis and Traceability Matrix
 Responsible for converting Requirements to Test Cases and Test Case Management

4.  Responsible for project tracking, deliverables
 In calls, updating client on project status, build cycles and deliverables
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge Transfer to testing team on requirements and test cases
 Guiding team to prepare Test data
 Prepare complex test cases involving data flow across modules
 As a Senior Quality Analyst responsible for backend testing by creating queries to test data
accuracy in SQL Server.
 Lead the testing team functionally and in implementing Quality process
 Conduct SIT Testing phase and help client in performing UAT cycle
 Monitoring and controlling identified defects using PVCS bug tracking tool.
 Responsible for confirming the requirements to Quality deliverables
 As Project lead responsible for managing changes in requirement and updating development
team in new test cases.
Environment
DB2, Ascential Data Stage, ERWin, MS Office, PVCS bug tracker tool
Client: United Overseas Bank, Singapore Mar 2004 to Dec 2004
Position: Quality Analyst
Project Description
Third Party Repository System (TPR) is a web based intranet application built for United Overseas Bank.
This application contains modules to Administer and Control UOB’s Third Party Insurers. This application
is also capable of synchronizing off-line data, when connecting to UOB’s intranet.
Roles and Responsibilities
 Responsible for Requirement Analysis and Traceability Matrix
 Responsible for converting Requirements to Test Cases and Test Case Management
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge Transfer to testing team on requirements and test cases
 Guiding team to prepare Test data
 Manual testing and logging the defects.
Environment
ASP.Net, .Net, VB, IIS, SQL Server 2000, COM+,
Client: OCBC Bank, Singapore Oct 2003 to Feb 2004
Position: Quality Analyst
Project Description
Pawnshop Financing System is web based application built for OCBC bank for the pawnshop owners to
automate and efficiently manage their day-to-day business operations. This application is mainly used for
querying, reporting purposes and allotment of loan for the pawnshops. Ticket generation, Redemption,
Renewal, Auction, Forfeiture, seizure are the other features in this application.
Roles and Responsibilities
 Responsible for Requirement Analysis and Traceability Matrix
 Responsible for converting Requirements to Test Cases and Test Case Management
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge Transfer to testing team on requirements and test cases
 Manual testing and logging the defects.

5. Environment
VB 6.0, Visual Interdev 6.0, ASP 3.0, JavaScript, HTML, and SQL Server 2000
Client: Health Care Management Organization ltd., Jun 2003 to Sep 2003
Position: Quality Analyst
Project Description
The Life Konnect Health Care System automates the functionalities of the Insurance Agents, Diagnostic
Centers and General Practitioners handled by the Members (Executives and Managers) of the Health
Care Management Organization (HMO). The HMO works in tandem with the Private Insurance
companies. The Applicants for Insurance Policies are certified by the HMO with the reports prepared by
the Diagnostic Centers and the General Practitioners. The Agents of the HMO and the Members of the
Insurance Companies take care of Scheduling appointments for the Applicants and their tests. This tool
provides features to tracks the Applicants test results and their archive data. The Insurance Company's
Underwriter takes care of all test results of the Applicants.
Roles and Responsibilities
 Responsible for Requirement Analysis and Traceability Matrix
 Responsible for converting Requirements to Test Cases and Test Case Management
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge Transfer to testing team on requirements and test cases
 Manual testing and logging the defects.
Environment
VB 6.0, Visual Interdev 6.0, ASP 3.0, Java Script, HTML, DHTML, COM+, SQL Server 2000
Client: Netlink Technologies Pvt Ltd., Chennai, India Sep 2002 to May 2003
Position: Quality Analyst
Project Description
SalesMIS.net is an online sales information system, where sales executives can keep track of their
prospects and customers, maintain their calendar, communicate with their managers, file their daily call
reports and analyze their sales and collection vs. target. Managers can receive and comment on call
reports of their team members, communicate with them and analyze product wise, executive wise, and
territory wise performance of sales and collection for any selected period.
Roles and Responsibilities
 Responsible for preparing Test Cases and Test Case Management
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge sharing with team members on test cases
 Manual testing and logging the defects.
Environment
ASP, VB 6.0, SQL Server 7.0, IIS
Client: EZ Data Services Sep 2001 to Aug 2002
Position: Quality Trainee
Project Description
Zen Data Services provide services to convert print material to Digital data. The objective of this project is
to keep track of the data collected in various locations and to store it in a centralized Database Server for

6. effective storage and maintenance of data. Information is captured using an easy to use interface along
with Application software for the Data entry, Verification and Error Checking processes.
Roles and Responsibilities
 Responsible for preparing Test Cases and Test Case Management
 Coordinating with development team on defects and managing defect fixes in build cycles
 Knowledge sharing with team members on test cases
 Manual testing and logging the defects.
Environment
VB 6.0, SQL 7.0, SQL Server 2000