Seminar - Driving SharePoint Adoption and ROI with Apps and Mashups - K2 hosted a seminar with Microsoft, Slicedbread and Combined Knowledge.

1. Mashup Apps with K2 and SharePoint
What, Why and How?
Presented by
Tim Myers
@t1m0th1
Tim.Myers@slicedbread.co.uk
07712 482874

2. CERTIFIED and ACCREDITED
recognised for excellence

3. OUR APPROACH
… user centred design and agile
+ +
User Centered Design
Agile
Robust Governance
à Understand the problem domain
à Build out a shared understanding goals
à Deep understanding of the user base
à Definition of key tasks and behaviours
à What does “great experience means - UX
à Rapid prioritisation of requirements and removal of
process impediments
à Product backlog is open to change
à Early and continuous visibility of progress
à Project accounting practises are applied
à Modified version of SCRUM
à Provides insight into users goals products
à User feedback is gathered early and often, using
prototypes of wide- ranging fidelity
à Emphasizes consistency, clarity, navigability, find-ability,
and most of all, simplicity
à Design for the users within the context of business
goals
=
SUCCESSFUL PROJECTS

4. bring the right information to the
right people at the right time
The Informed Decision

6. FUNDAMENTALS
identity | privacy | managing connections | seamless | delightful | complete experiences

7. sounds great
how do I build these?

8. Our Dynamic, User Centered Design
considers an individual user’s
procedures, goals and behaviours in
relation to the objectives that the
system is designed to support
§ Improve user productivity
§ Drive collaboration
§ Increase partner satisfaction
§ ‘Push’ tailored information
§ Decrease training time
§ Reduce resource burden
Understand
Your Users
Who are your users? How
do they work? What do
they want to know? What
do they want to do? What
are your ambitions of
them?
Understand
Your Business
Understand your business.
How does this project
support your business
drivers?
Assist
Your Users
Ensuring users engage with
your site to fulfil their
objectives and have a
compelling experience
which makes them want to
return.
Engage
Your Users
More than just making the
pages pretty, we create
graphical language to allow
users to be guided through
with common actions and
visual signposting. We call
this visual ergonomics
USER CENTRIC DESIGN

9. HOW DO WE DO THAT? ITS ALL ABOUT THE UX…
CUSTOMERS
SUCCESS METRICS
PERSONAS
USER
TASK MODELSJOURNIES
BRANDS
BUSINESS
VISION
RESEARCH
Contextual /
Behavioural
INSIGHT
Interpret /
Understand
UX
Vision
CONCEPT
Ideate / Iterate
DESIGN
The Experience
PROTOTYPE
REFINE IDEAS
MONITOR
DETAILED
DESIGN
SHIP IT
CODE TEMPLATES
VALIDATE
SKETCHES
EXPLORE OPTIONS

10. SHARED UNDERSTANDING
What is the problem?
– Problem Domain
How do you want people to interact with it?
– Goals, Behaviours, Events
Why will your product matter?
– Success Metrics
What is the purpose of your product?
– Business Goals
– User Goals
Who will use it?
– Users

11. A BALANCED APPROACH TO SOLVING THE RIGHT PROBLEM…
• Desirability
– User driven. It’s the “what we want.”
• Feasibility
– Technology driven. Can this be done?
• Viability
– Business driven. Should this be done?
Viability
Desirability
Feasibility

12. MISSION CRITICAL SHAREPOINT

13. WHAT IS A BUSINESS CRITICAL APPLICATION?
Connected Systems
Connect line-of-business applications into the collaboration
platform everyone uses, so people can find the information
they need.
Informed Decisions
Make better decisions based on relevant and timely information
while ensuring compliance around core business processes.
Realised Value
Boost return on investment through faster time-to-market,
process efficiencies, reduced risk and lower IT total cost of
ownership.

14. 125,000 Users
@Risk Self Serve

15. Business
Intelligence
Smart Forms
BEHOLD, THE MASHUP!
Workflow
Qorus Docs
MVC Web
Application

16. • SharePoint is the solution hub
– It’s the glue which keeps the app together
– Provides core services – Identity, Search, Document Storage

17. • User maintainable forms
technology
• Manage business Micro
Processes
• Flexible to adapt to an ever
evolving landscape
• Key engine to driving
productivity
• Integrated document generation
within SharePoint
• User editable templates – rich
toolbox functionality available
directly from within Microsoft Word
• Business rules can be embedded in
Qorus templates
• Templates stored in SharePoint
Document libraries

18. a business critical mashup
using SharePoint and K2
demonstration

19. APPS APPROACH
Successful employee engagement solutions
provide highly tuned productivity tools for
workers. Quickly optimising and adapt processes
to meet changing business needs...
DATA
+ + = APPS
FORMS
PROCESS
FORMS
MOBILITY
REPORTS PORTALS
DOCUMENTS WORKFLOW

20. 6 3 2 6
9 3 1
1
7 9
Manage

21. WE’VE GOT AN APP FOR THAT!
Improve staff
productivity
Empower business users with the tools to control
and automate their business processes
Make organisations services easy
to consume… and manage
Provide a cost effective
platform for rapid technology
enabled process improvement
Change process rapidly
Reduce organisational
frustration
Make processes
measurable

22. RECENT EXAMPLES
Facilities
News
Rated Content
Events
Policies &
Procedures
New Hire
Vacancies
Appraisals
Pay Day
Maintenance
Canteen
Meeting Rooms
Hospitality
Holiday Booking
Corporate
Surveys
KPI
Travel Booking
Purchase
Request
IT
Help Desk
Password Reset
Equipment
People Search
Org Browser
Glossary
Innovation &
Collaboration
Ideas
Ask the expert
Teams
Forums
Absence Request
Notice Board
H&S IncidentProjects
Image Banks
Shift Swop
Awards
Blog from the top
eLearning
Birthdays
Have your say
Report Request
Library
HR

23. USER DRIVEN DEVELOPMENT
• Gifts and Hospitality
• Social Connectivity
– Car Sharing Forums
• What’s in the canteen?
• Unlocking data discovery – hidden insights
– Broken the barriers down – not simply
servicing data requests