This is a presentation I use as part of an interpersonal skills workshop. I hope you enjoy it. ...Geoff (www.performancepeople.com.au)

1. Getting your message across

2. Feedback Message Sender Receiver

3. Message Sender Receiver Hi John. How are you?

4. Feedback Sender Receiver Good thanks Andrew.

5. Feedback Message Sender Receiver

6. Feedback Message Sender Receiver Noise

7. Feedback Message Sender Receiver

8. Sender Receiver John has made an effort with his appearance for our new clients. I should make a comment.

9. Message Sender Receiver You’ve certainly scrubbed up well today John.

10. Sender Receiver Is he saying that I normally look scruffy? He always dresses well, but he spills his lunch on it.

11. Feedback Sender Receiver F--k off!

19. www.performancepeople.com.au