The document discusses the roles and skills of a manager. It describes Henry Mintzberg's theory that managerial roles can be categorized into interpersonal, informational, and decisional roles. Interpersonal roles involve interacting with others, informational roles involve collecting and sharing information, and decisional roles involve making decisions. It also discusses Robert Katz's view that managers need technical skills for tasks, human skills for working with people, and conceptual skills for abstract thinking. The document suggests technical skills are most important for lower-level managers, while human and conceptual skills are more essential for upper-level managers.

1. ORGANIZATION AND MANAGEMENT
COMPETENCY CODE: ABM_AOM11-IA-B-3

2. ORGANIZATION AND MANAGEMENT
PAINT ME A PICTURE:
A situation will be flashed in the screen and the
group shall act it out. In a 30-second timer’s mark, all
group shall freeze and the group who acted out best
the given situation will be given a point. The group
with the highest points after ten situations will win.

3. ORGANIZATION AND MANAGEMENT
PAINT ME A PICTURE:
1. You see something that you are afraid of.
2. You broke your mother’s favorite vase.
3. You tasted the sourest candy.
4. A singing contest.
5. A tsunami is going to hit!
6. A church wedding.
7. Playing an Ouija Board.
8. A scene in a hospital during Zika outbreak.
9. A break-up scene.
10.A day in the office and the boss is having a bad
day.

4. ORGANIZATION AND MANAGEMENT
ROLES and SKILLS of a
Manager
COMPETENCY CODE: ABM_AOM11-Ia-b-3

5. ORGANIZATION AND MANAGEMENT
managerial roles refers to specific
actions or behaviors expected of and
exhibited by a manager.
ROLES OF A MANAGER

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concluded that what
managers do can best be
described by looking at the
managerial roles they engage
in at work.
HENRY MINTZBERG

7. ORGANIZATION AND MANAGEMENT
HENRY MINTZBERG’s Theory on Managerial Roles
1. Interpersonal Role.
- are ones that involve people (subordinates and
persons outside the organization) and other
duties that are ceremonial and symbolic in nature.
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

8. ORGANIZATION AND MANAGEMENT
HENRY MINTZBERG’s Theory on Managerial Roles
1. Interpersonal Role.
- Figurehead
- Leader
- Liaison
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

9. ORGANIZATION AND MANAGEMENT
HENRY MINTZBERG’s Theory on Managerial Roles
2. Informational Role.
- involve collecting, receiving, and disseminating
information.
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

10. ORGANIZATION AND MANAGEMENT
HENRY MINTZBERG’s Theory on Managerial Roles
2. Informational Role.
- Monitor
- Disseminator
- Spokesperson
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

11. ORGANIZATION AND MANAGEMENT
HENRY MINTZBERG’s Theory on Managerial Roles
3. Decisional Role.
- entail making decisions or choices.
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

12. ORGANIZATION AND MANAGEMENT
HENRY MINTZBERG’s Theory on Managerial Roles
3. Decisional Role.
- Entrepreneur
- Disturbance handler
- Resource allocator
- Negotiator
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

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HENRY MINTZBERG’s Theory on Managerial Roles
As managers perform these roles, Mintzberg
proposed that their activities included;
1. Reflection (thinking)
2. Action (doing).
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.

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managerial skills refer to the ability to
make business decisions and lead
subordinates within a company.
SKILLS OF A MANAGER

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proposed that managers need
three critical skills in managing:
technical, human, and
conceptual.
ROBERT L. KATZ

16. ORGANIZATION AND MANAGEMENT
Managerial Skills According to Robert L. Katz
1. Technical Skills
- are the job-specific knowledge and techniques
needed to proficiently perform work tasks.

17. ORGANIZATION AND MANAGEMENT
Managerial Skills According to Robert L. Katz
2. Human Skills
- involve the ability to work well with other people
both individually and in a group.

18. ORGANIZATION AND MANAGEMENT
Managerial Skills According to Robert L. Katz
3. Conceptual Skills
- are the skills managers use to think and to
conceptualize about abstract and complex
situations.

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Skills Needed at Different Managerial Levels

20. ORGANIZATION AND MANAGEMENT
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