This document defines and describes different types of communication. It begins by defining communication as the exchange of ideas, thoughts, feelings, and emotions through speech, signals, writing or behavior. It then describes two main types of communication - verbal and non-verbal. Verbal communication refers to communication through words, both oral and written. Non-verbal communication includes gestures, facial expressions, body language, touch, sign language, time, and paralanguage. The document also discusses interpersonal, intrapersonal, extrapersonal, group, and mass communication. It notes that communication can establish understanding or lead to conflict, and concludes by thanking the reader.
2. Introduction
• Communication is taken from Latin word
‘Communis’ which means common.
• Process of exchanging or express the Idea,
thought, feeling and emotion through speech,
signal, written or behavioral.
3. Definition
“The imparting conveying or exchanging of idea and
knowledge whether by speech, writing or signs.”
The Oxford Dictionary
“The transfer of thoughts and massage as contrasted
with transportation of goods and persons. The basic
form of communication are signs(signal) and
sound(hearing) Columbia Encyclopedia
4. Need of Communication
Express Thoughts
Creating awareness
To fulfill a goal
Avoid isolated
Highlight Issues
Process, development
Educating the masses etc.
5. Type of Communication
Verbal
Verbal Communication refers to
the form of communication in
which massage is transmitted
verbally, Communication is
done by word, mouth and a
piece of writing.
Non-Verbal
Non-verbal communication
includes action, such as gesture,
vocalisation, facial expression
and other behavior.
6. Type of Verbal Communication
Oral
In Oral communication spoken
words are used. It includes
face-to-face conversation ,
speech, telephonic,
conversation, video, radio,
television, Voice over internet.
In oral communication is
influenced by volume, speed
and clarity of speaking.
Written
In written communication, written signs
or symbols are used to communicate. A
written massage may be printed or
handwritten.
Written communication can be
transmitted via, email, letter, report,
memo etc.
It may influenced by the vocabulary,
grammar, writing style and clarity of
language use.
7. Type of Non-verbal Communication
• Body Language
– Facial Expression
– Head
– Eye Gaze
– Gesture and posture
– Physic of Body
10. Types of Non-verbal communication
• Time Language
– If some one called at 02:00 am then it shows an
emergency.
– You reached office at right time than it shows that
you are punctual.
11. Types of Non-verbal communication
• Paralanguage
– Attributes of speaking which include the tone, volume,
tempo, rhythm and etc.
– We can understand the mood and situation by
paralangual.
