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2014 
MOBILE 
CONSUMER 
TRENDS
Carrier 10:15 AM 41% 
3 1 
So we already know about 
Mobile Trends in the Workplace. 
What do people like to do most 
with their mobile devices... 
Outside of work?
Carrier 10:25 AM 41% 
We surveyed over 
600 
smartphone users with 
SurveyMonkey Audience 
to find out!
Here’s what we learned...
Forget about using your mobile 
phone to make a phone call... 
so last year. 
OK 
SEND 
END CALL 
2 ABC 1 
3 DE 
5 JKL 4 GHI 
7 PQRS 8 TU 
*
And we really do 
mean “last year”. 
In 2013, only 
35% 
of people said they 
use their mobile 
phone to make 
phone calls.
41% use their phones for 
texting instead of talking. 
Deli vered 
In 2014, it’s all about 
text messaging 
iMessage Send 
Q W E R T Y U I O P
Carrier 41% 10:15 AM 
3 1 
But as with many things in life... 
Age DOES make a difference.
Carrier 10:25 AM 41% 
Messages BFF Contact 
iMessage 
Today 10:25 AM 
OMG!! :-) 
ROTFL!!!!! 
I know—RIGHT!? 
then I was like all, eweee... 
Delivered 
iMessage Send 
Q W E R T Y U I O P 
A S D F G H J K L 
Z X C V B N M 
.?123 space return 
Nearly 60% of 
18 – 29 year olds use 
their mobile devices 
for texting.
Carrier 10:25 AM 41% 
Messages SAM Contact 
iMessage 
Today 10:25 AM 
Hey, so are we still on 
for Friday night? 
Absolutely—I wouldn’t 
miss it for the world. 
Delivered 
iMessage Send 
Q W E R T Y U I O P 
A S D F G H J K L 
Z X C V B N M 
.?123 space return 
Compared to 44% of 
30 – 44 year olds who 
prefer to text over 
a phone call
Making phone calls for those aged 
45 – 60 is more popular than texting. 
45% 28% 
vs
iPhone vs Android? 
VS
iPhones are #1 
for all age groups 
1st
Ready to start 
your own project? 
visit our resource page 
See our full survey results on mobile trends 
in the workplace & for personal use.

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2014 Mobile Consumer trends

  • 2. Carrier 10:15 AM 41% 3 1 So we already know about Mobile Trends in the Workplace. What do people like to do most with their mobile devices... Outside of work?
  • 3. Carrier 10:25 AM 41% We surveyed over 600 smartphone users with SurveyMonkey Audience to find out!
  • 4. Here’s what we learned...
  • 5. Forget about using your mobile phone to make a phone call... so last year. OK SEND END CALL 2 ABC 1 3 DE 5 JKL 4 GHI 7 PQRS 8 TU *
  • 6. And we really do mean “last year”. In 2013, only 35% of people said they use their mobile phone to make phone calls.
  • 7. 41% use their phones for texting instead of talking. Deli vered In 2014, it’s all about text messaging iMessage Send Q W E R T Y U I O P
  • 8. Carrier 41% 10:15 AM 3 1 But as with many things in life... Age DOES make a difference.
  • 9. Carrier 10:25 AM 41% Messages BFF Contact iMessage Today 10:25 AM OMG!! :-) ROTFL!!!!! I know—RIGHT!? then I was like all, eweee... Delivered iMessage Send Q W E R T Y U I O P A S D F G H J K L Z X C V B N M .?123 space return Nearly 60% of 18 – 29 year olds use their mobile devices for texting.
  • 10. Carrier 10:25 AM 41% Messages SAM Contact iMessage Today 10:25 AM Hey, so are we still on for Friday night? Absolutely—I wouldn’t miss it for the world. Delivered iMessage Send Q W E R T Y U I O P A S D F G H J K L Z X C V B N M .?123 space return Compared to 44% of 30 – 44 year olds who prefer to text over a phone call
  • 11. Making phone calls for those aged 45 – 60 is more popular than texting. 45% 28% vs
  • 13. iPhones are #1 for all age groups 1st
  • 14. Ready to start your own project? visit our resource page See our full survey results on mobile trends in the workplace & for personal use.