1. GILBERT C.VERGARA
Contact No. :056-973 3084
Email Address : bibet167@yahoo.com
Al Karama, Dubai UAE
Visa Status: Visit Visa
CAREER OBJECTIVE
To attain competitive position in your company that will not only further lead to the
enrichment of personal knowledge and skills, but also to the contribution of growth and success
to the company, benefiting both.
SELF DESCRIPTION
• An energetic,dynamic,smart,hardworking,flexible,reliable,initiative,graduate person
having national and international experience in hospitality and good customer service
field.
• Initiative with ability to work individually as a part of a team.
• With a communication skills involved with customer service and guest relation.
• Strong interpersonal skills with computer knowledge.
WORK EXPERIENCE
Empost Courier-EIDA/MailRoom NBAD-(Reach Employment Services LLC.)
Umm Ramool,Rashidiya Dubai,UAE
Abu Dhabi, ICAD Mussafa,
Emaar Square,Sheikh Zayed Rd.
Call Center/Scanning/Private Banking
Starting from: November 10, 2014 Till: October 31, 2015
Duties and Responsibilities:
Empost Clerk:
• Calling the costumer for the location delivery.
• Scanning the transaction for the calling delivery.
• Apologize to the customer complain.
• Update the requested time and date in the call logs.
• Good relation in the customer.
Emirates Identity Authority:
• Scanning Emirates ID.

2. • Making the report for how many make Emirates ID.
• Counting how many batch we make.
• Distribute Emirates ID in Dubai.
• Making daily report.
MailRoom NBAD:
• Checking every morning for delivery bank.
• Maintaining daily inward and outward domestic/intl.bank documents.
• Making daily/monthly reports for attendance.
• Dealing staff and mailroom enquiry.
• Making monthly invoices for DHL,ARAMEX and EMPOST.
Bytez and More Cafe
Arenco Tower
Dubai Media City,UAE
Waiter/Kitchen Helper/Sandwiches/Salads Maker
Starting from: October 8, 2013 Till: November 2, 2014
Duties and Responsibilities:
• Serve and assist the customers.
• Greet the incoming and outgoing customers.
• Maintain the order and cleanliness of the restaurant.
• Making any kinds of sandwiches like Club Sandwich.
• Making also Salads like Ceasar Salad.
• Maintaining good relation to the customers and management.
• Perform other responsibilities designated by my supervisor.
• Preparation of the stock for the next day.
• Helping of the Chef that we need.
Red Ribbon Bakeshop
A. Mabini Avenue
Tanauan City, Batangas Philippines
Service Crew/Kitchen Staff
Starting from: December 5,2012 Till: July 8,2013
Duties and Responsibilities:
• Serve and assist the customer.
• Greet the incoming and outgoing customer.
• Prepare the order of the customer.
• Cheking the items if there any expiry date.
• Check the temperature of hot and cold machine for cooking.
• Maintaining good relation to the customers and management.
• Maintain the order and cleanliness of the restaurant.
• Manage the cleanliness of restaurant.

3. • Monitoring every products which is past and slow moving.
• Perform other responsibilities designated by my supervisor.
TRAININGS/SEMINARS ATTENDED
• CERTIFICATE OF ACHIEVEMENT
INTEGRATED HOTEL, RESTAURANT & PASSENGER SHIP OPERATION
G. L. S. Management Consultancy & Training
• CERTIFICATE OF ATTENDANCE
HOTEL OVERVIEW(FOOD AND BEVERAGE SERVICES)
HYATT Hotel and Casino Manila
• HOUSEKEEPING AND BED MAKING DEMONSTRATION
Subic Bayfront Hotel
• BAR EXPOSURE PROGRAM
T. G. I. Friday’s Robinson’s Place Malate, Manila
• CERTIFICATE OF ATTENDANCE
White Beach Hotel and Resort
Puerto Gallera, Oriental Mindoro
• PIZZA MAKING
Pizza Hut, SM Lipa City, Batangas
EDUCATIONAL ATTAINMENT
Tertiary John Bosco Academy of Tanauan
BS Hotel & Restaurant Management
Sambat Tanauan City Batangas
SY : 2008-2010
Secondary Bernardo Lirio Memorial National High School
Darasa Tanauan City, Batangas
SY: 2003-2007
Primary Tanauan North Central School
Tanauan City Batangas
SY: 1997-2002
PERSONAL DATA
DATE OF BIRTH : April 10,1992
AGE : 23 years old
HEIGHT : 5‘6
CIVIL STATUS : Single
SEX : Male
NATIONALITY : Filipino
PASSPORT NO. : EB7763778