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Digital	giving	made	easy
STEP-BY-STEP GUIDE
Digital fundraising
for beginners
CHRISTMAS EDITION
THIS CHRISTMAS:
An	entire	suite	of	fundraising	
solutions	 available	in	
one	click.
Digital giving made easy
The game plan
For your digital fundraising
STEP	#1:	
Tell your story
STEP	#5:	
Content checklist
1
2
3
4
5
STEP	#2:	
Tap into your
audience
STEP	#3:	
Map out your
channels
STEP	#4:	
Set your
fundraising goals
STEP	#1:	Tell	your	story
1
Start with a theme, and find a hero to tell your story
STEP	#1:	Tell	your	story
WHY?
Start	with	a	clear	story	
about	who	donors	are	
supporting	this	Christmas.
WHO:
Find	a hero	to	tell	
your	story.
HOW:
Gather	eye	catching	
graphics	that	bring	
your	impact	to	life.
WHAT:
Choose	a	powerful	
tagline	and	simple	
introduction.
TELLING	YOUR	STORY
Be	sure	to	use	emotive	copy	to	get	donors	involved	in	your	cause
1
Give your donors an
experience this
Christmas
Give	plenty	of	context	on	what	you	
need	funds	for
Make	donors	feel	valued
• No	matter	what	gift	they	give
Pin	your	giving	post	to	your	social	channels
• It	makes	a	big	difference
Make	is	simple	and	easy	to	donate
• Secure	online	donation
STEP	#1:	Make	giving	an	experience1
TELLING	YOUR	STORY
Be	sure	to	use	emotive	copy	to	get	donors	involved	in	your	cause
STEP	#2:	Tap	into	your	audiences
AGE	GROUP
This	will	give	you	an	
idea	of	the	tone	and	
style	of	your	
messaging.
INTERESTS
• Mothers	groups
• Environment
• Animal	rescue
FAVOURITE	CHANNEL
• Social:	Facebook
• Email
• TV/Radio
Your Ideal Donor
• Who	are	your	supporters	this	Christmas?
• Clarify	your	personas	for	this	campaign,	remember,	it	could	be	
more	than	one	audience.
RETENTION	vs	ACQUISITION	STRATEGY
Differentiate	between	acquiring	new	donors	and	retaining	current	donors.
STEP	#2:	Tap	into	your	audiences2
STEP	#3:	Map	out	your	channels
3
With	digital,	you	can	make	a	huge	
impact	with	just	a	few	channels.
Think	about	which	channel	will	reach	your	
target	audience:
• Email
• Social	media
• Website
• SMS
Where do your donors live online?
MULTI-CHANNEL	STRATEGY
Be	sure	to	stay	visible	 across	all	your	channels,	and	keep	your	approach	consistent	
with	your	brand,	theme,	dollar	handles	and	donation	page.
STEP	#3:	Map	out	your	channels3
STEP	#4:	Set	your	fundraising	goals
STEP	#4:	Set	your	fundraising	goals
What are your goals?
Set	achievable	targets	to	start	your	Christmas	campaign,	then	
adjust	your	goals	as	you	reach	your	milestones!
INTERNAL	TARGETS
Think	about	how	much	you	need	to	
keep	you	going	for	the	next	six	months.
You	can	talk	about	this	total	in	your	
posts,	and	on	the	copy	of	the	page.
CLEAR	MOTIVATION
Choose	whether	to	show	your	target	on	the	donation	page,	by	adding	a	thermometer	bar.	
EXTERNAL	TARGETS
If	you	want	to	motive	your	supporters	
to	a	particular	goal,	then	include	a	total	
that	updates	live	on	the	page.
4
STEP	#4:	Set	your	fundraising	goals
How much to ask for?
Set	achievable	targets	to	start	your	Christmas	campaign,	Then	
adjust	your	goals	as	you	reach	your	milestones!
YOUR	FIRST	CAMPAIGN
If	you	are	still	finding	your	feet,	get	clear	
on	what	donations	will	help	to	do.
Set	tangible	giving	
amounts
CLEAR	MOTIVATION
Choose	whether	to	show	your	target	on	the	donation	page,	by	adding	a	thermometer	bar.	
ONGOING	CAMPAIGNS
If	you	have	past	data	to	work	with,	and	a	
CRM	to	manage	your	donor	lists.
Use	past	giving	history	
across	all	channels
4
STEP	#5:	Content	checklist
5
COHESIVE	CONTENT
Mimic	your	dollar	handles	across	all	channels,	from	direct	mail	to	email	and	SMS,	to	give	your	donors	the	chance	to	gift	more.
WEBSITE
1	main	
donation	page
SOCIAL
Plan	for	2	to	4	
social	posts
IF YOU HAVE AN EMAIL LIST
WEBSITE
Setup	1	main	
donation	
page
SMS
Send	1	SMS	
as	your	last	
call	to	
donate
EMAIL
Plan	for	1	to	3	
email	waves
SOCIAL
Plan	for	1	to	3	
social	posts
FOR SOCIAL MEDIA
Tempo of content across your channels
STEP	#5:	Content	checklist5
COHESIVE	CONTENT
Mimic	your	dollar	handles	across	all	channels,	from	direct	mail	to	email	and	SMS,	to	give	your	donors	the	chance	to	gift	more.
Countdown calendar for Christmas
Timeline	until	Christmas	this	year
GIVING TUESDAY
TWO WEEKS TO
GO
ONE WEEK TO GO
Tuesday
3rd December
Thursday
12th December
Wednesday
18th December
5 DAYS TO GO
Friday
20th December
Setup	donation	
page.
Intro	email	+	
social
Update	email.
Progress	on	
social
One	week	to	
go	email	+	
social	post
Email Email Email SMS
Final	SMS	to
give	before	
Christmas
TECH	TOOLKIT: +
Bringing it
all together
Digital giving
allows full
flexibility
across your
channels.
How	to	make	an	impact	on	each	
channel.
• Setup	a	smart	donation	page.
• Send	emails	that	are	pre-filled	for	
easy	donations.
• Post	on	social	to	update	your	
donors.
• Send	a	final	reminder.
Pre-filled	emails SMS	donationsDonation	pages Social	media
Start with your
branded
donation page
Easy	to	create	your	own	
branded	donations	page,	
just	choose	a	few	great	
images,	tell	your	story	
and	go	live.
TECH	TOOLKIT:	Bringing	it	all	together+
Keep	it	simple
Tell your story
on donation
page
Banner: Choose	an	
emotive	image	to	tell	your	
story
Easy donation form:	
Simple	to	give.
Payment options: Pay	
by	credit	card	or	PayPal
Unique	gift amount
Branded	banner
Why	to	give
Easy	giving	
form
Why to give: Tell	your	
story	very	briefly.
Mobile	experience
Emotive	email	with	donation	options
If you have
donor emails.
Send	out	an	email	to	
your	supporters.
Keep	it	simple
18 sleeps to go…
Emotive	email	with	donation	options
Alex, baby orangutans
need your help
Personalised email	with	video
Going	viral	on	social	media
Tips	for	
amplifying	
giving	
across	all	
channels
Social	media	can	
amplify	your	message	
in	an	instant.
St	Kilda	Mums	learned	the	
power	of	social	media,	when	
they	added	a	powerful	post	
on	Instagram	a	few	days	
before	Christmas,	and	it	was	
then	shared	by	Megan	Gale,	
which	took	their	campaign	to	
instant	fame	overnight.
Share	on	social	media
Smart
countdown
timer
Smart	tools
Live thermometer bar:	
Dynamically	shows	%	or	total	
amount
Automatically	counts down
Fully	customisable
Live donation
tracker
Smart	tools
Live thermometer bar:	Adds	
a	fun	element,	that	counts	up	to	
the	total.	Dynamically	shows	%	
or	total	amount
Automatically	counts down
Payment options: Offer	more	
than	one	way	to	pay.
Fully	customisable
Comments
Smart	tools
Live thermometer bar:	Adds	a	fun	element,	
that	counts	up	to	the	total.	Dynamically	shows	
%	or	total	amount
Timer	automatically	counts down
Payment options: Offer	more	than	
one	way	to	pay.
Add	comments to build
community
Double your
donations
Smart	tools
Matched giving amount:	Adds	a	
multiplier	to	each	donation,	to	match	
dollars	from	matcher
Payment options: Offer	more	than	
one	way	to	pay.
Fully	customisable donation	page
Alex,
We're	still	short!	
Donate	$50	by	midnight:
http://donate.oxfam.org.au/	
unsSTOP	04xxxxxxxxx
SMS is
now
super
personal
Sender ID: Max	11	characters
Firstname:	Use	donor’s	name
Copy to	suit	tone	and	message
Unique	gift amount
Remember: With	GiveEasy	each	
link	is	unique	to	the	donor,	with	
pre-filled	form.
CEO	from	Oxfam
Name
Copy
Gift	amount
Link:
UNS:
Unsubscribe	number.	Always
included.
Customise your	
mobile	giving	
with	highly	
targeted	SMS
PersonalisedSMS
Outbound	SMS
Personalised	
donation	page
From:	Youth	Off	The	
Streets
[Firstname],	we're	still	
short!	Help	homeless	kids	
in	crisis	this	Xmas!	Please	
donate	$[Amount]	now:	
[URL]Uns STOP	
0429038552
Emotive	SMS	with	donation	optionsEXAMPLE: Personalised SMS
From:	
YOTS[Firstname],	
we're	still	short!	Help	
homeless	kids	in	crisis	
this	Xmas!	Please	
donate	$[Amount]	
now:	[URL]
Uns STOP	
0429038552
Outbound	SMS
Personalised	
donation	page
Emotive	SMS	with	donation	optionsEXAMPLE: Personalised SMS
Firstname:	Use	donor’s	name
Unique	gift amount
Remember: With	GiveEasy	
each	link	is	unique	to	the	
donor,	with	pre-filled	form.
Donors truly appreciate a
thoughtful thank you.
EVEN	BETTER:	Saying	thanks
Say thanks at
every stage.
At	the	moment	someone	
gives,	you	want	to	reward	
them	immediately.
Saying	thank	you	is	the	start	of	a	
communications	journey	to	bring	new	
donors	into	your	community.
Saying	thank	you	is	the	
easiest	thing	to	do.
EVEN	BETTER:	Saying	thanks
Personalise at
every step
Thank	you	at	time	
of	donation
On	donation	screen.
Receipt	sent	email
Give	context	on	how	the	funds	
will	help	your	community.
[Firstname],	we	reached	 the	
$100,000	target	for	our	Intensive	
Care	 Unit	upgrade,	which	means	
more	critically	ill	patients	like	Erin	
will	receive	the	life-saving	care	they	
so	desperately	need.	We	just	
wanted	to	keep	you	up	to	date,	and	
let	you	know	that	we	could	not	be	
more	appreciative	 of	the	role	our	
supporters	played	in	this	fantastic	
result.uns STOP	0417672291
Thanks
You	can	now	tailor	your	journey	at	each	
thank	you	stage	with	GiveEasy.
EVEN	BETTER:	Saying	thanks
Follow	up	on	
SMS	with	
milestones
Send	a	thank	you	SMS.
COHESIVE	CONTENT
Mimic	your	dollar	handles	across	all	channels,	from	direct	mail	to	email	and	SMS,	to	give	your	donors	the	chance	to	gift	more.
Countdown calendar for Christmas
Timeline	until	Christmas	this	year
GIVING TUESDAY
TWO WEEKS TO
GO
ONE WEEK TO GO
Tuesday
3rd December
Thursday
12th December
Wednesday
18th December
5 DAYS TO GO
Friday
20th December
Setup	donation	
page.
Intro	email	+	
social
Update	email.
Progress	on	
social
One	week	to	
go	email	+	
social	post
Email Email Email SMS
Final	SMS	to
give	before	
Christmas
|	37
Questions?
Jeremy	Tobias
CEO
GiveEasy
jeremy@giveeasy.org

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