To explain in simple terms, communications software is used to provide multiple accesses to messages, systems and exchange files in text, video and audio formats between the users and computing devices.
1. Benefits Advanced Communications Software Solutions
To explain in simple terms, communications software is used to provide multiple accesses to messages, systems and exchange files in text, video and audio formats between the users and computing devices. This includes the terminal emulators, file transfer programs, charts, and instant messaging programs along with other features that are integrated within the MUD’s.
Taking reference to Wikipedia, communications software can be also applied for the software operating a bulletin board system, but seldom to that operating a computer network or Stored Program Control exchange”. Email was initiated in the year 1965 as a medium for users of a time-sharing mainframe computer for interacting. The standard text chat features has been present on a multi-user computer system and the bulletin board system that were present in early 1970’s. Prior to the advent of the internet, the computer files got exchanged through a dial up line that required a process to send the binary files over communications systems that were intended primarily for simple texting.
Today advanced communication software solutions are provided by expert product development companies that helps in:
· Reducing the cost and the initiative of maintaining device-specific channels by exchanging data through a consolidated business communication system
· Improve the speed, precision and consistency of data exchange by minimizing the need for manual intervention
· Tracking all relevant communication events according to compliance guidelines
· Scale the number and communication variety channels as business requirement grows
The time when the telecom operators could have generated the revenue is assistance of voice communications has become history now. Today, a very significant part of the carrier’s revenue requires to be generated by the way of value-added services like LBS for the mobile devices, mobile content delivery, M2M enablement services, cloud-oriented PBX and many more. This expansion in the telecom industry has led to the growth of what is known as the communication software.
The new age communication solution providers work with best software vendors and Tier-1 and Tier-2 wireless carriers, cable companies and mobile operators to speed up their R&D practices and effortlessly integrates the third party solutions into their service and network systems. The focus areas comprise of the following:
OSS
· Network/services inventory
· Service provisioning
· Service assurance
BSS
· CRM
· Billing
· Revenue assurance
SDP/VAS
· SMS/MMS, VM, LBS, PTT
· Sync, roaming, presence
· M2M enablement platforms
· Unified communications
In addition to that, the service providers also support from design and development, to the independent verification testing and implementation, to integration and technical support, and connect every stage of product development lifecycle.
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