The complexity of the digital ecosystem is taxing your web publishing department. As websites evolve to support business-critical applications, and content becomes richer, you’re being asked to publish on more digital devices, platforms, and channels, in more geographies and languages, on behalf of ever-more demanding Marketers and other corporate stakeholders. The requests are unpredictable and complex, the timeframes unrealistic, the production volumes erratic, and some of the work requires very specific technology your team isn’t trained on.

1. SOLUTION BRIEF
Global Web Ops: A Business Plug-in
Solution for Managing Global Websites
Remove the headaches of web publishing
so you can focus on your core objectives
SOLUTION “ We get production
requests we can’t “ It’s nearlyour global
to forecast
impossible
support with our
HIGHLIGHTS technology, but taking
publishing volumes
and our staffing model
time to train people on doesn’t scale. We’re
+ Responsive and efficient new tools is a luxury I either drowning in work
We provide follow-the-sun operations on
a 24/7 basis with near-zero latency
can’t afford.
” ”
or sitting idle.
+ Support for your systems
We operate on your existing systems
and support your established policies;
our solution requires no changes to your
environment “ Our are too long.
cycles
web publishing
“ Maintaining and web
growing our global
With so many requests, properties is expensive.
channels, and media
+ Reduced cycle times The more geographies
formats to support, we we take on, the harder
Our Six Sigma experts run events on
struggle to publish our it is to control our
targeted problem areas to dramatically
reduce cycle times
content on time, if at all.
” production costs.
”
+ Focused on quality
Aggressive SLAs, detailed dashboard
reporting, and continuous process
The complexity of the digital ecosystem is taxing your web publishing
improvement all ensure work is done right
department. As websites evolve to support business-critical
the first time
applications, and content becomes richer, you’re being asked to
publish on more digital devices, platforms, and channels, in more
geographies and languages, on behalf of ever-more demanding
Marketers and other corporate stakeholders.
The requests are unpredictable and complex, the timeframes
globalmarketingops.com/contact unrealistic, the production volumes erratic, and some of the work
requires very specific technology your team isn’t trained on.

2. SOLUTION BRIEF
TAMING A COMPLEX PROCESS
Success in this chaotic environment requires a new approach. You
need a partner that can provide an already-established infrastructure
designed for flexibility; one with the people, process and technology
to get the job done. It should be cost-effective, scalable, efficient,
LANDING PAGE
adaptable, and representative of geographic markets, producing DEPLOYMENT
high-quality output across the board. It must support your teams, your
agencies, your users and your brands to ensure the steady flow of
digital content with the maximum return on investment.
Lionbridge Global Web
Ops is designed for the ad
Days
hoc nature of worldwide
web production.
Months
BUILT FOR DELIVERING RESULTS Clients using the Lionbridge Global
Web Ops solution are experiencing a 6x
Leveraging our global scale and broad production and publishing
expertise, our solution provides end-to-end global web production reduction in cycle time for their landing
services for project management, localization, customization, page deployments
engineering, testing, staging and publishing as well as ongoing
maintenance. And with our flexible delivery model, we can
accommodate unpredictable skill-set and volume demand, thereby
improving stakeholder satisfaction and reducing turnaround time. Our
overall client satisfaction rating is 96%.
Our long history of managing translation and localization projects
has allowed us to build a proven production process. Lionbridge’s
production and technology capabilities extend across a full range of GET
platforms – from Web Content Management Systems (WCM) and
authoring tools, to business intelligence (BI) and web analytics tools. STARTED
Contact us today to learn how you can
From our Global Web Ops Center of Excellence (CoE), we provide a
change the way you manage your global
streamlined, single point of leadership for your global web publishing
web operations:
program. Supporting the CoE are in-country experts who are adept
globalmarketingops.com/contact
at administering your digital assets for local markets and applying
corporate-initiated campaigns and content regionally.
© 2011 Lionbridge globalmarketingops.com/contact